Hi,
That would be a very old version of theme, if I understand correctly you are still using theme version 6. It is always recommended to keep both WordPress and the theme up to date. Updating just one or none when updates are available is not the best practice.
Much has changed in the theme since then. Please check the changelog at the bottom of the theme presentation page
– https://themeforest.net/item/newspaper/5489609
Update the theme by FTP if possible, that would be the best method to update. Make a backup before updating
– https://forum.tagdiv.com/how-to-update-the-theme-2/
A thing to note is that once you update the tagDiv composer (introduced in 8.0) will be automatically activated. Visual composer elements in pages may not display properly if the tagDiv composer is active. Deactivate it and leave Visual composer (now named WP Bakery page builder) active. Update Visual composer and there should be no issues
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Be sure to check if there are sufficient resources allocated for a optimal performance
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the theme system status and if needed ask your hosting provider to increase those parameters.
Le us know if you encounter any issues and we will try to help you as best we can.
Thanks
Thanks Simon, the issue was that we were dormant for couple of years. We were on Newspaper 4 then went to Newspaper 6. Will try to get it done Via FTP. Keeping my fingers crossed.
Thanks Simion,
Most of it worked really well, did excatly as you said and the site came back online with near perfection.
However few things:
1) when I goto newspaper tab in word press it is showing me this –
Please install and activate the tagDiv Composer plugin – Our plugin is required for this theme to work best.
What should we do?
2) The social counter is working, FB, Insta and Youtube showing, but twitter is showing 0 subscribers, when we have over 5000, tried uninstalling and re-installing the plugin too. Nothing worked.
3) Is there an option of infinite scrolling?
Also is the new theme SEO friendly? Any tips.
Our website is http://www.gadgetbridge.com
Also
4) In the mobile page now, we have top three stories running in the top grid, how do i change it to latest or to the ones I want to show. Didnt get to know about it in the support pages, or maybe i missed it.
5) Would I need to recreate the page in the footer again. As on the mobile page it is not showing the content, like seen on the desktop site.
Thanks for the help!
Website: http://www.gadgetbridge.com
Can anyone please help.
Bump!
Hi,
We will reply as soon as possible, please check the support hours and also note that there was no support on Monday (banner shown at top of forum).
Also please do not reply in your own topic after the initial post if possible, unless absolutely necessary. This will only renew the topic and delay the response, we answer from oldest to newest which is fair.
1. The tagDiv composer is the main page builder now, but you can not install it if you use WPBakery page builder. If you decide to use it, all the pages have to be recreated with it
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
2. The Twitter in the social counter had an issue, we provided an updated social counter plugin which should fix the Twitter count
– https://www.filedropper.com/showdownload.php/td-social-counter_1
3. There is infinite loading as block pagiantion
– https://forum.tagdiv.com/block-settings-tutorial/
Or for category pages, either in general or per/category
– https://www.screencast.com/t/7uXKzRXs3m
4. The mobile top grid will display featured posts
– https://forum.tagdiv.com/featured-posts-2/
– https://forum.tagdiv.com/the-mobile-theme/
Then a latest articles section will be shown. The mobile theme does not provide many settings or customization, it is meant to be kept as simple as possible.
5. You can display a page in the footer if you wish. This will be displayed on desktop only, if you use the mobile theme plugin. The mobile theme will not display it. Note that the mobile theme is optional, you can simply not use it. Then the same content from desktop will be shown.
We try to implement at least basic SEO in the theme code, settings for SEO do not exist in the theme however. You can use our recommended plugin, Yoast SEO plugin
– https://forum.tagdiv.com/facebook-share/
– https://yoast.com/wordpress-seo/
Thanks
Thanks,
1) we were having issues here as it gave us HTTP 500 error the page cannot be reached at this time. So went back to WP-bakery.
2) Re-installed tag-div social counter with the file you gave, Still same problem, it shows zero. Please check http://www.gadgetbridge.com.
3) Thanks categories we found and is working well. However, we wanted for the main home page, it is showing numbered pagination. Is there a way to get a load more button instead of the numbered pagination on the home page?
4) I quite like the mobile theme, but when We are using the mobile site function, it works for few minutes and then reverts to the old mobile version of the website. Please open in your mobile browser and you shall see. We tried clearing cache it comes to the new one, but after a little while goes back to the old version.
5) we managed to rectify and works now, we were talking about the sub-footer with the links to pages like about us etc. Had to fill in the details again in it for the mobile version. Many thanks.
6) New Issues, the footer is showing two footer widgets rows. The lower one is enabled by us, but the top one where editors picks, recent posts and popular categories are, that come on its own. How do we disable it?
Thanks do let us know.
Hi,
1. In some cases 500 errors were produced by insufficient resources, mainly WP memory. Increasing the limit fixed the errors.
2. Your ID works for me, with the same plugin used
– https://www.screencast.com/t/1x2qe9o5
Try clearing the cache plugin you have installed and also purge CDN cache if used.
3. That is the latest articles page template
– https://www.screencast.com/t/wXoH35F5uI5
The section of posts it displays at the bottom of the page has only numbered pagination. You could select a different page template for the page, then add at the bottom a block of your choosing. Blocks have infinite loading pagination
– https://forum.tagdiv.com/block-settings-guide/
4. The mobile theme may not work as intended or at all with the caching plugin you use. Caching plugins are the number one cause for mobile theme problems. We recommend the super cache which works properly with the mobile plugin. The mobile plugin is optional however.
6. The footer template you use has it’s own predefined widgets
– https://forum.tagdiv.com/footer-templates/
So your widgets will be displayed below them. Use empty footer templates to display only your desired widgets.
Thanks
Thanks a lot,
One last thing, with the tag div composer can the sidebar be sticky?
We have turned it on but it is not sticking.
Yes it can, it requires a specific row layout and a class to be entered in the row extra class field. Please see this guide (at the bottom of the page)
– https://forum.tagdiv.com/smart-sidebar-2/
