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Hi,
The problem when you are using the mobile theme can be that the Cloudflare ‘APO’ do not understand that you use two themes, one for desktop and one for mobile, therefore it is delivering the last cache that was made. Using ‘WP Super Cache’ with the settings from this guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ you can use an option for mobile devices -> https://i.imgur.com/6eZocyn.png in this way the cache plugin will know if you are using the mobile or desktop and will provide the proper cache. Also we have a guide for CDN here -> https://forum.tagdiv.com/cloudflare-cdn/
Now is possible that Cloudflare ‘APO’ to do not have such an option, then an alternative solution only for mobile is to use the new option to create mobile pages and mobile templates with tagDiv Composer -> https://i.imgur.com/t4rw8Ib.png in this way you can set only the content you want to display on mobile and there should be no problems with Cloudflare APO. You can check some more details about this new option in our guide from here -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Hope this will help you!
Let me know the results!
Thank you!
Hello Calin,
when I edit the mobile template with the Composer I have the possibility to switch the mobile display between “Phone Viewport” and “Phone landscape”. The landscape view shows a two column layout, which I don’t want. For the mobile view this column is empty.
Hi Calin,
Thank you for your support in this matter. Its much appreciated.
I have been testing on both safari and chrome browsers! … and tweaked the column numbers.. deleted the code on the mobile entry as it wasn’t working properly.
The mobile is the worse problem? …only the Business Directory page, across all devices is ridiculous slow?? and also now only reads down to ‘Garden Nurseries’ on mobile why?
Why is this the case? … any suggestions?
I have a redirection plugin active as you can see to go to the lite version… whilst work is ongoing to finish the main site… is this the problem?
I also duplicated the main home page called it ‘Stage’ and changed the url of the headers for testing purposes.
I changed one of the older posts template so we can test how it looks and works
https://www.ircatoday.com/75th-ve-day-celebrations-recaptured-by-cllr-dibben/
If you could take a look please .. and advise a solution as the business page is vital to the sites existence.
Kind Regards
Mark
1. I was refer to my Header Logo Title “Puerto Rico Real Estate News”. This is the one I need to edit.
2. I am not using the mobile theme plugin!
Please advise.
Hello !
1. As you can see here: https://www.screencast.com/t/WkqOj2R0x2nE in the cloud library you will find only the homepage for the Magazine Pro demo. The optimal image size which we recommend is 800×600 or HD – 1920x1080px.
2. That is a new feature implemented in the Newspaper Theme which allows you to create custom templates like the ones from desktop but custom made for your mobile viewport.
Find out more about it here:https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you !
Hi,
The problem from mobile was solved by setting the css per each device -> https://i.imgur.com/2oI3zGH.png
Please check the menu and let me know if this is alright!
Thank you!
Hi,
You can edit the style from flex elements per device, so you can use tagdiv Composer -> https://i.imgur.com/Aq7labe.png or you can reduce the length but this option is a general one for all devices -> https://i.imgur.com/RL5LQoE.png
The content of this page -> https://puertoricorealestatenews.com/search-puerto-rico-properties/ is not displaying because you are using the mobile theme plugin, and you need to set for pages a separate content in mobile editor -> https://i.imgur.com/ho41rUl.png
Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
Hi PatWire,
Yes, if you are using the mobile theme only for amp -> https://i.imgur.com/iyVw5ME.png -> https://i.imgur.com/e2XZ53m.png then you’ll have the new version of mobile and mobile theme plugin layout on amp.
Thank you!
Hi Vlad
I deactivated everything except the tag div plugins and amp — then try to activate the mobile theme and it still gives the fatal error.
This did work a few months ago when I was using it.
Dan
Hello !
The viewports allow you to see and make small changes when using tagDiv Composer. Mobile templates are a new way to customize your mobile look. It is not related with Mobile theme. It works exactly like the templates for the desktop but they are meant for mobile.
Let us know if you have any questions.
Thank you !
Thank you for the info. I have deactivated mobile version. We are okay using the desktop version for mobile as long as the shortcodes forms appear on-page.
However, the forms still not appearing on mobile.
Is there any way the shortcodes can be optimised to show up on desktop and mobile?
Regards,
Ruben
It really needs proper documentation – a great initiative but very confusing
I made a mobile template or so I thought – it just white screened the mobile view
I had to roll back to the last version
Nowhere else on the forum do other TagDiv support team members mention this: ‘Deactivate / remove the mobile theme.’ before creating or ‘Also please note that at the moment the mobile templates are not working with AMP.’
Now I use mobile theme on AMP ( Transitional ) setting – so responsive theme on normal phone view – AMP on SERPS only – I understood I can use the new mobile design features with this setup?
I now have no idea how to use the new feature.
Thanks
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Also it looks like you are facing a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi Guys; I’ve set up the theme with the mobile version, and even though I’ve switched the appropriate thumbnails on, the featured images are still not showing. Any ideas?
https://www.indianlink.com.au/
Hi,
Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor -> https://i.imgur.com/ho41rUl.png and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
These options are like this:
Mobile -> the mobile theme will apply only on mobile version.
Mobile + amp -> it will apply on both and it will have the same layout.
Amp -> the mobile theme plugin layout will be use only for amp version.
Hope this will help you!
Thank you!
Hello !
Unfortunately this option is not available with Mobile theme at the moment.
Thank you!
Hello !
That can be done by editing the viewports in tagDiv Composer as you can see here: https://www.screencast.com/t/a5fCGruUfn And now for the mobile viewport you can create your own templates as you can see here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you !
Hi Nieuwetijdskind, as I can see now you have the mobile version on desktop -> https://i.imgur.com/nnU28nM.png this problem is usually from the cache plugin that doesn’t recognize that there are two themes, one for desktop and one for mobile version (mobile theme plugin).
Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also sometimes this is a plugin conflict, but you already tested this.
Hope this will help you!
Let me know the results!
Hi Vlad S.
I sent these things to you to contact@tagdiv.com. I have very serious problems. Please I want errors on our site to be resolved.
After Update Theme Problem ongoing developments are as follows.
1 – Home / Front Page When I edit with Td Composer, it gives an error.
2- Sitemap index cannot be accessed and gives an Error.
teknobilimadami.com/sitemap_index.xml
Look at the see ; https://prnt.sc/v7lrtf
3- At the top of the site and on the WordPress panel, the following error is written:
Notice: Undefined index: expires_in_ts in /home/teknobi6/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_instagram_access_tk.php on line 37
has an error.
4- When entered from Mobile Phone and Desktop, the Fonts of the Theme appear to be Scrolled on the Phone.
Likewise Previous view was like this: https://prnt.sc/v731c4
Now it happened like this: https://prnt.sc/v7327n
It looks like this on the Mobile Phone. Footer Sub-Menus are shifted to the right and are not visible at all. See: https://prnt.sc/v733a9
5- The Sitemap page of our site gives an error.
Currently, Google Search console will not be able to index our posts. I have to take a break from the work of your editors. Because I am waiting for the answer and solution from you. I did what you said and updated the Theme. I am very sad. But it got worse. 🙁
Problems I Spotted – These are the errors.
I request that the necessary be done. You made 1 single mail return today. How many hours have I waited for an answer from you at the computer for hours. 🙁
I have to suspend our jobs.
Please solve my mistakes. I am waiting for you to send mail
Hello Team,
I’m using Cloudflare CDN which is working really great.
Recently I had activated Cloudflare ‘APO’ future which is super fast. I’m using shared server so this future is very useful for me.
Even I don’t need to upgrade my server for higher cost. This 5$ APO future is giving complete satisfaction.
I have problem with mobile Vs desktop themes.
If I’m using Mobile theme its mixing with desktop version which means In Desktop its showing with mobile theme instead of desktop version.
In mobile view I’m able to see Mobile theme as well as desktop theme. Its mixed content and looking bad.
I have tried to clear the Cache multiple times but it didn’t solve the issue.
Hence, to resolve the issue I have deactivated the Mobile them to see same theme in both places (Desktop and Mobile) without mixed theme.
Its working fine now but with mobile theme it was lightening speed but with desktop theme its just fast. I can feel the difference with mobile theme.
I believe its (Cache) compatibility issue with Newspaper theme because I had similar problem with ‘WP Super Cache’ but after clearing the cache it worked fine.
Now I have removed ‘WP Super Cache’ and using Cloudflare APO cache but facing mixed theme issue If I used both themes.
If you could solve the compatibility issue then it would be great help for Newspaper theme users since its massive speed with Cloudflare APO + Newspaper mobile theme.
Thank You
Giri
I’m using Newsmag4 and it has been translated through Google Translator.
1. I want to set the PC header ad to 970 x 250, but when I set it like this, the advertisement was cut off, so I set 970 x 90. The ad is too small.
Header Style 1~10 are all the same.
I am wondering how to set Header AD height high.
I want to set 970 x 250 or higher.
2. Header at the top of the mobile screen? Menu? Top bar? I want to hide it.
Mobile has a small screen space, so I want to hide the top menu.
And I want to hide it because H1 (title) is displayed right under the TOP menu, but it looks messy.
3. I want to display AdSense in a black box like Article bottom ad on PC header ad.
This is very neat and can make your ad stand out.
4. Only on the right side of the PC screen
I would like to display recommended posts in a floating menu in a square shape.
It looks like it was in the first place, but it seems to have disappeared because of touching the menu a lot, but no matter how much I look for, I can’t find it.
You are using Newsmag really well. Have a nice day today.
Hello, I want to use normal search in mobile menu to save resources. My idea is to put the search box as you can see in the attached image (just imagine the search box is the orange box). https://ibb.co/LrN3SMd
How to do it? I don’t find the way to “open” the menu selecting the element in composer to add the search box there. Maybe there is no way to do it but last week I saw a website using newspaper with search box where I want.
Many thanks.
Thank you. I was able to change the mobile logo, however, I do not see where to set the mobile logo so that when you click on the logo, it takes you to the homepage.
Hello,
I have 2 questions:
1) I would like to change my homepage based on the demo “Magazine Pro” (currently still Default Pro) and adapt it accordingly. So far I’ve been very satisfied with Default Pro and the functions, but I find Magazine Pro more appealing.
Unfortunately, I can’t find any documentation about optimal image sizes for previews, contributions or highlights / highlighted posts / featured posts.
2) Since the update, my admin bar shows “Mobile Page / No Mobile Page”, with “Mobile Page” highlighted in black. What’s this? Is there just a mobile page on the desktop?
Also mobile version keep switching to responsive desktop version. Can it be caused by child theme plugin and using child theme?