- NewsmagSmart list ads
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagLogo & Favicon
- NewsmagHeader ads
- NewsmagSmart sidebar
- NewsmagSharing buttons
- NewsmagCategory tag on modules/blocks
- NewsmagBackground introduction
- NewsmagTheme colors introduction
Hello!
The header from the mobile viewport differs from the other viewports.
Unfortunately, not every header is different from each viewport.
So, there is no other way to achieve what you need.
Thank you for understanding!
Hello,
Sorry if this isn’t very clear. I hope it makes sense.
I’m using the Header Template – Default PRO as my header. When I switch between the different viewport options on the TadDive Composer, the header menu completely changes once it gets to the mobile viewport.
It doesn’t use hidden elements or anything it’s like it completely removes the header main menu, logo, social icons, and advertisement box and replaces it with the mobile menu and adds a different background colour etc.
I want to use this mobile menu layout for portrait and landscape viewports as well. I’ve recreated the mobile menu and got it to work by hiding the standard desktop elements on those viewports and hiding the mobile menu on the desktop viewport.
It works OK but wondering if there is a simple setting somewhere that allows me to choose the default design on different viewports other than mobile?
Hello!
View a product and choose the template you like for that product from here: https://app.screencast.com/ujQ9dpKW6k8FF -> https://app.screencast.com/r6Q2kpkECuzfb
Yes. I’ll add this request to our list so we can change this functionality so that it works well when you duplicate the template. I recommend you use the mobile viewport of the cloud template at the moment. If you like an element only in the mobile viewport, add two and hide it on the desktop from the CSS tab of each element.
Thank you!
Hello,
Our theme doesn’t have the dark mode. You can try to use a plugin for those and also to set another mobile toolbar background for your headers.
Thank you!
Thank you, Bettina,
Will you explain how to assign a product template to specific products?
Also, it looks like I can’t do the same with the mobile templates, correct? I duplicated the product template, which also created a duplicate mobile template, but any change I make to one mobile template also appears on the other.
Hi,
The theme has an option for ‘Mobile Toolbar Background’ in Theme Panel -> Theme Colors.
This can be used to define a background color as per the theme-color meta element: https://html.spec.whatwg.org/multipage/semantics.html#meta-theme-color
Are meta tags for dark and light modes also supported? I don’t see settings for those.
I also have two different headers of independent colours, used on separate areas of the site, so rather than a single mobile toolbar background color, what would be the best way to define different theme-color meta elements for each header?
Thanks!
Hello!
Please check it in the tagdiv Composer.
Check in the Composer and mobile viewport, and delete the entire element from there, too. Clear all the cache and try again.
Place the ticker in a new row and ensure it is placed in the content zone, not the header zone. Please follow the video to see where you can find and edit/build your sticky header on mobile and desktop, too: https://www.screencast.com/t/l6v2Belt
Sure. You can install a blank template, customize it in the tagdiv Composer, and assign it to your posts. More info here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
I hope that helps you!
Thank you!
Aquí tienes el mensaje traducido al inglés:
Ah, I forgot to mention one last thing: Is it possible to create a third menu to include both the top menu and the main menu in the mobile hamburger menu? In other words, to have both menus integrated within the hamburger menu.
Thank you again for all your help.
Hello,
I’m encountering several issues that I’d like assistance with, especially as I’m planning to launch the website tomorrow or the day after.
Header Issue (Desktop): The header works perfectly on mobile across all categories, but on desktop, it displays as black in the categories. It used to look fine, so I’m unsure if this is because the site is in maintenance mode or if there’s another issue.
Countdown Plugin (Mobile): I used a countdown plugin earlier, but I removed it since the free version only displayed 10 days. I had placed it in two specific categories, and while I removed the element from the editor, it still shows up on mobile (but not on desktop). I’m unsure how to remove it completely since it no longer appears in the editor.
Sticky Menu Issue: I fixed the top menu as sticky, but the bottom column (where I display the “Latest News” ticker) also became sticky. This is less urgent, but I wonder if it’s possible to make just the top menu sticky without affecting the bottom column.
Post Design: I’m currently managing post layouts through the theme panel. I downloaded and customized some templates but wasn’t satisfied with the results. Is there a way to modify the current post design without applying a new template? Perhaps using a blank template or another method?
I’d really appreciate your guidance on these issues, as the launch date is very close. Thank you so much for your support!
Best regards
Hello,
If this is working after you flush the cache, then your cache plugin doesn’t have an option for mobile cache to be flushed. What cache plugin do you use?
Thank you!
Hello,
The mobile version of our site doesnt show new posts on the front end mobile version. I am not running tagdivs mobile plugin. The only way it updates is if I flush the dynamic cache. Any ideas on how to fix this?
Hello,
Yes, this is how the mobile responsive version works. Yes, in your case, you should use a mobile page if you want to have a different design or order of the blocks.
I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?
Thank you!
Hello Ritu!
I can see that the video works well in the tagdiv Composer. The testimonials appear, which means something extra is interfering there, and the video is stopped on mobile, and the testimonials are not displayed. When you click on the white blank space, the testimonials appear, but the slide is not working responsively. I recommend you disable all the caching tools, including the ones from GoDaddy, and check if these features work correctly.
Maybe you can connect with some plugins or embed the code manually for each review.
Thank you!
Hello,
Thank you very much for your reply. I have reviewed the information, but I still have some doubts that I would appreciate your help with:
Mobile Templates and Desktop Version:
When I delete the mobile templates, I encounter an issue where if I try to modify anything in the mobile view, it also changes the desktop version. After reassigning the templates (as shown in the screenshot I’m attaching), I am able to make adjustments for mobile responsiveness. Could you clarify how I can modify the mobile version independently without affecting the desktop version?
Editing the Footer in the Mobile Version:
I designed the footer, but when I try to edit it using the mobile view on the desktop, the changes affect both the mobile and desktop versions, which is causing issues. For example, I had to remove a column for it to look right in the mobile view, but this change also affected the desktop version. However, when I access the site from my mobile device, I don’t see the footer I edited; instead, I see a default footer that I did not create. Could you help me understand why this is happening and how to ensure the footer I edit is displayed correctly on both the desktop and mobile versions?
Mobile Version Selection:
I would like advice on which mobile version I should use for my site. Specifically, I want the header to appear on all pages and categories, and I need to know how to configure the menus correctly. I feel that the navigation on my site is not as intuitive as it should be. Could you help me with this setup?
Calendar Page Setup:
I have attached a screenshot of how I have assigned the mobile version of my calendar page. Could you take a look at it and let me know if there’s something I’m missing, or if you have any suggestions for improving it?
I really appreciate all your help so far, but I’m still missing some key details to fully solve these issues. It might be a language barrier, or I may not be explaining myself clearly enough, but I would be grateful for more guidance on how to resolve these challenges.
Thank you once again for your support.
Best regards
https://postimg.cc/Cdr7wFcj
https://postimg.cc/XpTgysSq
https://postimg.cc/9w0BySQR
https://postimg.cc/vDZXR1tY
https://postimg.cc/Tpy9wZsB
Hi,
Normally the top menu isn’t displayed on mobile. But it cold be made visible with some CSS. Try the code from here https://pastebin.com/GcbKMVeF It can be entered in the theme Live CSS https://prnt.sc/j5FvJzugdIaI or in the theme panel. It should make the top bar visible on mobile. Please try it and let me know if it works correctly.
Thank you!
Hello,
Please check the topic where I explain each mobile version. You edited the responsive version, not a mobile page, so please unassign them -> https://i.imgur.com/iZPkbtI.png. I think that the calendar is not showing because maybe you didn’t add it to the mobile page; that is why you need to unassign the mobile page.
You can not delete the empty column, only the row that contains empty columns. You can change the layout of rows.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.
Using the phone will make it harder to create a post, but you can do it just like you do on the computer. However, there will be a mobile version.
Thank you!
Hello Ana María,
I have reviewed your previous response. Currently, I have the Mobile Theme disabled, but my question is that I am not sure which of the other two options I am using. I have created the mobile versions of the templates for each category, but I am editing from this section: https://app.screencast.com/hCF7hvLOgj7h6
The issue I’m facing is that I can’t find this option to convert templates: https://app.screencast.com/1a8poIVHKXlsn. I’ve been looking for it since I tried to make both the header and footer display correctly on mobile, but I haven’t been able to find or resolve it.
Regarding scheduling events, I believe I didn’t explain myself properly. My issue is not related to the scheduling of event posts. I have created a calendar page to show events to my readers with as much information as possible, as this is something they specifically requested. I created this page using shortcodes. It looks perfect on desktop, but on mobile, the calendar doesn’t display properly—it shows the events and a map I added, but the calendar itself is missing. This calendar is a very important feature on my website, and I’m not sure if it falls within your area of responsibility, but I would really appreciate any guidance on how to fix it.
Additionally, there is a blank space full of columns at the bottom of the homepage that I can’t remove.
Finally, I wanted to ask for advice on how to upload posts from mobile devices, whether it’s a tablet or an iPhone, over the weekend. I can’t schedule these posts because my role is to report on events as they happen, and I won’t have access to a computer during those days.
I greatly appreciate your help and look forward to your response.
Best regards
Hello,
Did you also disable the mobile theme plugin? Also, please try to use another device. Also, you may have a plugin conflict, which can cause an issue with the switching theme.
Thank you!
Hi,
To change the logo please edit with tagDiv Composer,select the header logo and change it => https://i.imgur.com/cR7F0v4.png -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png
Please provide some screenshots.
Thank you!
Hello,
From what I see, these aren’t really issues but rather misunderstandings about how the theme works. After you disabled the tagDiv mobile theme and created a mobile page, there’s still an issue with the header and footer. This problem occurs because you need to convert the header and footer templates https://app.screencast.com/1a8poIVHKXlsn However, I would like to know if you want to display different content on mobile and use the mobile page. If you don’t want different content, you can simply unassign the mobile page.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
To display the number of followers, you need to use Instagram as a “Business” or “Creator” page, in this way those Instagram pages will be administered by a Facebook account (this is how Facebook API is working).
Also, when you log in with your Facebook account you must approve access to the pages you manage in order to be able to get your followers number
Here are some guides that can help you -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ -> https://forum.tagdiv.com/instagram-widget/ -> https://www.facebook.com/business/help/502981923235522 -> https://www.facebook.com/business/help/345675946300334?id=419087378825961
For YouTube, you need to set the YouTube API key, also you can set more YouTube Channels by simply adding more social counter elements and set in them the new YouTube Channel.
Regarding the calendar, it’s likely that when you created the mobile page, it wasn’t included on the page. In that case, you need to add it to the page using the “Column text” element on the mobile page.
Yes, you can apply a single design for all posts. You create a single post template as you like, and then you can apply it globally -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
If you want, you can schedule the posts/events -> https://wordpress.com/support/schedule-a-post-or-page/
Thank you!
Dear TagDiv Composer Support Team,
I would like to provide you with an updated summary of the issues I’m currently facing. I apologize for the multiple messages I’ve sent earlier and any confusion they may have caused. Unfortunately, I’m unable to delete those messages. Here’s the current status:
Mobile View Issues:
I have successfully recreated mobile templates for all categories and deactivated the Theme Mobile plugin.
The body of the website now displays correctly on mobile. However, the footer and header still have problems:
I can’t figure out how to adapt the footer for mobile view.
Regarding the header, I’m unsure if I need to recreate it specifically for mobile. If that’s the case, I’d appreciate guidance because I’ve tried and haven’t been successful.
Social Media Connections:
I’m struggling to link social media accounts, particularly Instagram. It redirects me to Facebook, and I can’t connect Instagram.
I’d like to link the following platforms: Instagram, Facebook, Twitter, TikTok, and YouTube. Could you provide instructions on how to resolve this?
Calendar Issue:
I’ve created a calendar page using shortcodes with the Events Manager plugin. It displays perfectly on desktop but does not appear on mobile. I understand this may be outside your scope, but any advice would be appreciated.
Post Appearance:
I have 108 posts already created, and I’d like to redesign their appearance to make them more visually appealing. Is there a way to bulk-apply a new design to all of them?
Content Entry While Traveling:
On January 17 and 18, I’ll be covering events from the street using an Android tablet or iPhone. I need to create and publish two or three posts during that time. Could you recommend the best workflow for adding content using mobile devices?
I truly appreciate your help, as I’m aiming to launch the website on January 15 or 16, and these issues are critical to resolve before then.
Thank you so much for your time and support.
Best regards
I wanted to update you on the issues I was facing earlier and clarify the current situation.
Entry Display Issue: I have resolved the issue with the single entry being displayed. It turned out that I wasn’t seeing the next post because the “static page” setting was disabled in the Appearance/Customize section. Once I re-enabled the static page option, everything started displaying properly. However, I am still facing issues with mobile visibility.
Mobile Display Issue: I need the mobile version to display exactly as it appears when I use the “mobile view” option in TagDiv Composer on desktop. Essentially, I want the mobile version to reflect the same design I created on the desktop. Currently, this is not happening.
Footer Display Issue: I am still facing issues with the footer. It does not appear correctly on the mobile version. In the desktop version, I have set up a three-column footer, but it doesn’t display as expected on mobile.
Instagram Connection: I’m also having trouble linking Instagram to my website. It redirects to Facebook, and I am unable to connect Instagram. I need to link Facebook, Instagram, and Twitter. YouTube and TikTok connections can wait for now since they are not updated, but I would like to fix the main social media platforms as soon as possible.
Could you please guide me on how to fix these mobile display issues and the social media connection problems? I would greatly appreciate your prompt response as my website is launching soon.
Thank you for your help, and I look forward to your response.
Best regards
Hi Bettina,
Thanks for the intervention at your end. Much appreciated.
Can I also request to know why the video used by me as the default video doesn’t play on mobiles devices. I have tried ticking the “Autoplay YouTube video on mobile” option also, but it didn’t work.
And, I am using Testimonials at the bottom of the page. Somehow, they are also not showing on the phone. I have checked the visibility in the mobile orientation and they are showing, but when I go to my handset they don’t show. All I can see is the header ‘Testimonials’.
Is there any way that I connect the Testimonials section on the website Home Page to my Facebook reviews so that I don’t have to update them every time? I tried using a widget but it doesn’t embed the Facebook link.
Please guide.
TIA
Ritu
https://prnt.sc/nTbBXlksYSkp
https://prnt.sc/PXVVYmgXVLe1
how can i show?
Dear TagDiv Composer Support Team,
I am experiencing critical issues with the mobile view of my website and template management in TagDiv Composer. Below are the details:
Mobile View Issue: When I activate the Theme Mobile plugin, only the latest post is displayed, both on mobile and desktop versions, instead of the design I created. The only thing visible is that single post. If I deactivate the plugin on the desktop version, the design appears correctly, but on the mobile version, it still only shows the latest post and does not reflect the full mobile design I created.
Template Issue: Additionally, I had created the mobile version of all my category templates, but I deleted them before removing the Theme Mobile plugin to see if that was the problem. Now, I can’t access the templates; the option to use them doesn’t show up, which prevents me from creating or editing the mobile version. To check, I reinstalled the Theme Mobile plugin, but as mentioned in point 1, it only shows one post and doesn’t let me access the menu or anything, so I am unable to create anything or make progress.
Urgency: The launch date for my website is set for January 15th, and I need an urgent solution. The desktop version is nearly ready, but the mobile version still does not reflect the design I created. I’ve tried everything I can think of, and nothing seems to be working.
Could you please help me with these issues as soon as possible? The launch date is quickly approaching, and I need everything to be ready on both devices.
Thank you for your attention, and I look forward to your prompt response.
Kind regards
