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Hi khanhthanhit, please do not share your privet Item Purchase Code on forum.
Hi sunny8u, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the item perches code. We will take a look. Include a link to this topic in the email.
Thank you!
It’s not like I didn’t expect that answer.
However, may I ask the following questions:
– is it your company philosophy to constantly improve your product range and to meet market requirements?
– is it not rather the strategy to forward such requests to the development department in order to offer real support? Did you continue to submit this request, and is this the official answer to the development that cannot be supported?
Your developers can get direct access to the Ninja Forms support here, provided continuous service improvement is wanted!
– or is it the corporate philosophy to deal with all inquiries of this kind directly through the first-level support?
I can politely ask for qualified feedback on this.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hi,
Please note that our support hours are from Monday – Friday: 8:00 AM – 17:00 PM GMT+2,
also note that we take in order of time the topics ( time when was post the question ) and if you post/reply again in your topic the time will change and will be move to the recent question, therefore the answer will be delay.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also if you are using firewall or security plugins, please deactivate them. If you use a plugin like Wordfence please set it in learning mode.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you for your understanding!
Hi,
You can set a sidebar bar but not on a fix position, for example you can use a smart sidebar -> https://forum.tagdiv.com/smart-sidebar-2/ or you can create sticky columns for sidebars using tagDiv Composer -> https://tagdiv.com/multiple-sticky-sidebars/
Newspaper WordPress Theme Tutorial: How to Create and Customize Your Sidebar -> https://www.youtube.com/watch?v=fa7GenCHcBU
For the second problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Hope this will help you!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
In did there are some resource that you need in order to do not have problems with theme, for example our theme request 256MB wp memory, WordPress recommendation are the same, all plugins that you have installed needs memory, even the cPanel need memory.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Here are some similar topics:
-> https://forum.tagdiv.com/topic/my-website-is-using-full-hosting-resources/
-> https://forum.tagdiv.com/topic/prea-mult-ram-ocupat-la-fresh-install-fara-alte-pluginuri/
Hope this will help you!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have verified that all requirements have been met. Also, I have tried deactivating plugins that could be an issue.. can you log in and check things out?
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
After that the site should be god!
If there is still a problem, please let us know!
Thanks.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please provide a link to your website. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Also please note that if you’re using the pro demo you have the ability to fully edit your website using the tagDiv Composer.
Thank you !
I’ve just installed Newspaper 10.3.1 with the Pro demo, but when I tried to access TagDiv composer from “Edit With TagDiv Composer” link I received the following message:
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262223 bytes) in /home/*****/public_html/news/wp-content/plugins/td-composer/includes/tdc_main.php on line 699
I’m using PHP 7.2.7 and have made the suggested changes to wp.cofig and php.ini outlined on:
https://forum.tagdiv.com/requirements-for-newspaper/
Wordpress emailed me the following data:
WordPress version 5.3.2
Current theme: Newspaper (version 10.3.1)
Current plugin: tagDiv Composer (version 2.5 | built on 11.03.2020 13:35)
PHP version 5.6.40
How can I fix this?
Hi shogunteam,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also sometimes you need to use a ssl plugin to set the https.
Hi kylian25,
Gossip your life magazine logo dis demo is using only cloud templates from tagDiv Cloud Library, you can edit it using tagDiv Composer, also the logo can be change using our video tutorial from here -> https://www.youtube.com/watch?v=HXQQygkCCJo
Hope this will help you!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
hi,
sir i updated the theme and and all requirements meet my hosting and website, but its still not working
Hi,
So if you have set a footer cloud like this -> https://i.imgur.com/e9lLIpG.png you need to open the homepage and edit it with tagDiv Composer -> https://i.imgur.com/URD07tP.jpg after the frontend editor is open scroll down to the footer and edit it how you want -> https://i.imgur.com/fNhc8k0.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If this is not the problem please provide some more details and some screenshots!
Thank you!
Hi,
For me this is working -> https://i.imgur.com/xdgz7GB.png
If is not a plugin conflict, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps (do not forget to set the code in .htaccess -> https://i.imgur.com/injM9FA.png).
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi rajjanmed,
Sorry, this was from italsat, was my mistake, sorry!
Please make a full backup to your website and data base and update it to Newspaper 10.3.1 and check if the problem persist.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/
Also if there is no answer to your email is possible that your email to get in our spam, please let us know your email address.
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/
Also these are some similar topics and possible solutions
– https://forum.tagdiv.com/topic/admin-ajax-php-issues/
– https://forum.tagdiv.com/topic/admin-ajax-php-bandwidth-hog/
Hope this will help you!
Thanks.
Hello !
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please try gain, download the theme from themeforest, disable all the plugins and install the theme and theme plugins, only after that reactivate the rest of the plugins.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ we recommend to make this update via FTP.
Also From 10.3.1 you’ll be able to update the theme using our new option for theme update -> https://i.imgur.com/zDe07aM.png -> https://i.imgur.com/PgUmwnk.png -> https://themeforest.net/item/newspaper/5489609
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
