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Hello !
Please make sure that your theme requirements are all up to date as it shows here: https://tagdiv.com/newspaper-theme-requirements/ And also make sure not to have a plugin conflict. Please deactivate all the non-theme related plugins and check again.
Let me know how this works !
Thank you !
Hi,
Please make sure that all requirement are set according to our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also you can contact your host to make sure that all settings are made well for your host.
Thank you!
Hello !
Please make sure that all of the system requirements are up to date as you can find here: https://tagdiv.com/newspaper-theme-requirements/ ; If needed upgrade all the files so you can meet the Newspaper Theme requirements. Also please make sure that you do not have a plugin conflict. Deactivate all non-theme related plugins and check again.
For the second question I don’t really understand what exactly do you mean by the color cycling effect. Please be a bit more specific. Include a screenshot of an element where you have seen that if possible.
Thank you !
Hi
The child theme functionality has been broken since the update of the core for the Envato WordPress requirements. Can you please fix this? You can search fo “child” in the comments in the link below to see that a number of us depend on child themes for customization. I have pasted an excerpt from those comments below, in which I was advised to contact support.
Thanks
https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Ted Slater June 17, 2019 at 6:50 pm
That doesn’t seem to be true, Catalin. Envato requires that the child theme “Consist of style.css, functions.php and screenshot.png files at a minimum” … but you’re not *disallowed* from including/supporting other files in the child theme.
Seriously, if you stop supporting child themes — where we can edit the single.php (or loop-single.php) file (for example), that decision will mark the day that Newspaper starts going downhill as a theme.
On https://help.author.envato.com/hc/en-us/articles/360000480723 Envato references https://developer.wordpress.org/themes/advanced-topics/child-themes/ … which says, “any file you add to your child theme will overwrite the same file in the parent theme” … but with the current version of your theme, this doesn’t work. Adding (and tweaking) the theme’s header.php file to the child theme does nothing.
BECAUSE YOU BROKEN THE CHILD THEME FUNCTIONALITY.
Your statement that “Envato … requires all functionality to be added through plugins” is, to be direct, false. Stop lying to us and once again provide full support for child themes. For the sake of your business, as well as ours.
Reply
Catalin L.Catalin L. June 18, 2019 at 8:49 am
Hi Ted,
Sorry for the inconvenience but please note that since theme update 9.7 most of the theme files have been moved in the tagDiv Composer plugin, as you can see in our informative article. Now, the child theme is limited to just a few files. This is a consequence of the recent modifications to the location of theme files, due to Envato requirements, sorry! Moving forward with such requirements, a child theme will only work with functions.php, and style.css, as there are very few files left in the main theme as Envato, requires all functionality to be added through plugins. The child theme inherits the look and feels of the parent theme and all of its functions. Where all the functionalities of the theme have been added into a plugin, the child theme no longer has what to get from the parent theme, sorry! The child theme is not a “child plugin”.
Thank you for your understanding!
Best regards!
Reply
AvatarK.Y. June 25, 2019 at 9:45 pm
I have to say I agree with Ted Slater’s comments. I didn’t research your claims, but it does seem unlikely that Envato would require theme developers to disable the Child theme functionality. Please find a solution so that the Child theme will function as it should.
Catalin L.Catalin L. June 26, 2019 at 8:11 am
Hi,
According to Envato Requirements, the child theme is not mandatory to be offered. Also, if this is provided by the theme author, must be checked the following requirements, as you can see here -> https://www.screencast.com/t/JkRUP9LI -> https://help.author.envato.com/hc/en-us/articles/360000480723-WordPress-Theme-Feature-Requirements#h_5966589781211522283728890 which are valid.
Thank you for your understanding!
AvatarK.Y. June 30, 2019 at 5:31 pm
Hi Catalin,
You may not be required to supply a child theme but that does not mean it is acceptable to break the functionality should your users choose to use one.
Please see – https://forums.envato.com/t/is-child-theme-functionality-obsolete-with-the-new-theme-requirements/244151
“Envato requirements have no negative effect over child themes, quite opposite, they encourage you to follow the best standards which makes customization via a child theme much more easier as a result.”
It seems that you have completely misunderstood the Envato requirements.
Using child themes is a standard practice and a best practice that WP users rely on. Please find a solution so that the child theme will function as it should.
Reply
Catalin L.Catalin L. July 1, 2019 at 7:40 am
Hi,
Thank you for your interest in our theme. Unfortunately, the blog is not assigned to the support team. For support, please open a new topic on forum.tagdiv.com / http://forum.tagdiv.com/forum/newspaper/ and provide all the details. Our expert team is ready to assist you ASAP.
Best regards!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit
Thank you!
Hello !
It seems that you have skipped some steps of the instalation. Please take a closer look at our documentation regarding instalation of the Newspaper Theme here: https://tagdiv.com/how-to-install-newspaper-theme/
Also take a look and make sure that you meet all of the system requirements so the Newspaper theme will work flawslessly: https://tagdiv.com/newspaper-theme-requirements/
Thank you !
Hello !
I’ve made some search and found out this: https://www.screencast.com/t/Ywt0QSVLbyNq on this link: https://en.support.wordpress.com/ftp-access/
So you will have to contact wordpress team and display your issue to them. After they fix you issue please complete all the system requirements of the theme as mentioned above and then everything should be in order.
I hope this was helpfull !
Thank you !
Hello !
Please make sure that all of your theme requirements are up to date and the indicator is green. Usually this happens due to low memory or system status not being completed. Follow the steps you find in our documentation to make your wordpress Newspaper ready: https://tagdiv.com/newspaper-theme-requirements/
I hope this was helpfull !
Thank you !
Hi,
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and as many details you can and some screenshots with the problem if is possible.
Thank you!
Hi @itechguides,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Hi,
Regarding the issue, note that if you are using the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi Vlad
i managed to fix the requirements. I’m having issues with speed
With previous theme and settings i managed to get a speed from 08 – 1.2 on pingdom, from 1.8 -2.2 on gt, and 56/96 on google
Now, with newspaper theme i’m getting less speed half or less as did before.
These are my cred.
EDITED !
Please let me know when you’re inside and also please let me know what improvements have you done. These cred will only be available for the next 2 hours
Thanks
Hello !
We are sorry for the inconvenience !
This issue can have multiple causes. Could be caused by insufficient resources
– https://tagdiv.com/newspaper-theme-requirements/
Or in some cases it can be caused by plugins.
If you already checked and the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Include a link to this topic in the email.
Thank you !
Hi @irisdesign,
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and as many details you can and some screenshots with the problem if is possible.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Also you could try some suggestions to see if they work
– https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
– https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/
– https://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co
– https://www.gomahamaya.com/fix-access-font-origin-blocked-access-control-allow-origin-policy/
Thank you!
Hello !
Make sure that your theme requirements are up to date and also make sure that you have installed the theme properly: https://tagdiv.com/newspaper-theme-requirements/ ; https://tagdiv.com/how-to-install-newspaper-theme/
If you are sure that you have followed those steps correctly, please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hi,
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and as many details you can and some screenshots with the problem if is possible.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, please provide me a link where I can inspect it.
Thank you!
Hi,
Please make sure that you have activate the tagDiv Composer in Newspaper > Plugins or in Welcome -> https://www.screencast.com/t/jLSZVlEwu -> https://www.screencast.com/t/NkXWCBCjAROu -> https://www.screencast.com/t/GRLspA1SrVB
You can find more details about how to activate the theme plugins in dis article:
Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Thank you!
Hi,
Making update to the theme is not a complex process, but notice that will be a big difference from Newspaper v8 to Newspaper v9.7.3, I’ve suggest you to make a full backup to your website and try the update on localhost or on subdomain; you can check the news and fix here , section changelog.
Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
There can be some errors in the console related to that font
– https://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co
– https://www.gomahamaya.com/fix-access-font-origin-blocked-access-control-allow-origin-policy/
If there is still a problem, please provide me a link where I can inspect this issue.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, please provide some more details and some screenshots or a link where I can inspect this problem.
Thank you!
Hi,
I’ve checked this option and for me is working properly -> https://www.screencast.com/t/0RcAproK -> https://www.screencast.com/t/DRoB8So6TqA
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persist, please provide some more details and a link.
Thank you!
Hello !
It seems that you are usign an older version. Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also make sure that all the theme requirements are up to date: https://tagdiv.com/newspaper-theme-requirements/
If the problem persists please let me know !
Thank you !
Hi,
@mario118 That would be the theme javascript, which is being loaded from the composer plugin now after the recent updates. Basically most of the theme files are now in the composer plugin, so now they are being loaded from there.
From what I can see there are other resources that are detected by the test
– https://www.screencast.com/t/mc7djU27HzE
There is also an image that provided a 404, this could slow the down the website by quite some time – https://www.screencast.com/t/2t9pe16R
Seems to be related to the mobile header, I suggest that you edit the cloud header with the composer and check the backgrounds on the rows, if there is an image there remove it, or set a different one – https://www.screencast.com/t/WL2jvNdBT
The cloud templates don’t have a stylesheet or any files, all their settings are in the composer. Their CSS settings are generated dynamically.
@budditbud You could begin by checking if the theme requirements are met
– https://tagdiv.com/newspaper-theme-requirements/
Check PHP version, wp-memory etc and if needed make the necessary adjustments where needed.
Thanks
