Search Results for 'requirements'

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If you want the builders to work as before the Newspaper v9.7 you need to replace the tdc_map.php from v9.7 with tdc_map.php from v9.6 the path for this file is in wp-content>plugins>td-composer>includes>tdc_map.php
If you need help with this, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hope this will help you!
Thank you!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

It is mandatory to delete all what was left from the older version before installing this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the theme plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch, please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you for your understanding!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also if you want the builders to work as before the Newspaper v9.7 you need to replace the tdc_map.php from v9.7 with tdc_map.php from v9.6 the path for this file is in wp-content>plugins>td-composer>includes>tdc_map.php

Hope this will help you!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

The best way to set an ad in a post template is to use a single post template from tagDiv Cloud Library and set the ads in ad box using tagDiv Composer.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If the problem is still there, please provide some more details and some screenshots.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello !

Please make sure that your system status is in perfect shape: https://tagdiv.com/newspaper-theme-requirements/ this may be an issue due to WP Memory. Also make sure that you do not have a plugin conflict please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persists please contact us via email at contact@tagdiv.com and provide wp-admin access and cPanel login if possible so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please check the php version to be 7-7.2
If you have problem to set the theme requirements you can ask your host to assist you or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

What theme version was the website using before you updated? I would suggest as a first step to reinstall the theme by FTP – https://tagdiv.com/update-newspaper-theme/
Remove the current theme and upload it again. There were changes in the theme file structure, it is better to update by FTP in this case.

Also if you use an older PHP version, try to update to version 7, 7.1 or 7.2 for example. Check the wp-memory as well, set it to 256M if possible – https://tagdiv.com/newspaper-theme-requirements/

If you already tried these suggestions, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also FTP or cPanel. Include a link to this topic in the email.

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Thank you

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please make sore that all the requirements for Newsmag ar as in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Please provide some more details and a link where I can inspect this problem.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please check the permalinks.
How to fix woocommerce 404 error Product Page:Permalink -> https://www.technobezz.com/fix-woocommerce-404-error-product-pagepermalink/
Woocommerce Product Pages Not Found (404) -> https://wordpress.org/support/topic/woocommerce-product-pages-not-found-404/

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

So the theme does not function correctly. I have logged in, seems the wp-memory (and some other parameters is quite low) – http://prntscr.com/nzwoap having low wp-memory can cause various problems. While the theme and theme plugins should work with 40M, installing more plugins will exhaust the memory. We recommend 256M if possible.

Please check this requirements guide carefully, it mentions how the memory can be increased – https://tagdiv.com/newspaper-theme-requirements/ if needed you could contact the hosting provider and ask them to do it for you.

Regarding this code you mention, what exactly should it do? You can use any of the available composer elements in pages – http://prntscr.com/nzwrk4 there are text, image, HTML elements etc. Let me know.

As a note, please don’t post admin login in the forum, the topics are public to all forum users. When we require admin login, send the details by email at contact@tagdiv.com. I will remove them from the topic.

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you have the tagDiv Cloud Library activate.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

I have seen something like that previously, from what I remember it was caused by the disqus plugin. When the plugin is active it caused layout issues, problems with the images etc.
If the plugin works in 9.6.1, maybe this is happening because of the theme file structure modifications starting from 9.7. Most of the theme files were moved in the tagDiv composer, due to the new Envato requirements for themes – https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all plugins an let only the tagDiv Composer activate, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all plugins an let only the tagDiv Composer activate, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hello !

Please make sure you have enough memory alocated to your wordpress as you can see the last lines in the message says: ” Out of memory ”
Check your system status in theme panel and ensure you have all the system requirements up to date: https://tagdiv.com/newspaper-theme-requirements/

Thank you !