Search Results for 'requirements'

    No search results were found in Documentation!

Results from the Forum
Calin
tagDiv Staff

Hi,

Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Try to install it via FTP.

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ if this is not working you can try to activate the theme manually -> https://www.screencast.com/t/toqv3YCcyXj

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you

radiozmaj
Participant
FAULTS - topic
#0

Hello,

On Wednesday, we bought your theme and successfully installed it. We installed it on newly installed wordpress. We followed all the instructions at https://forum.tagdiv.com/requirements-for-newspaper/, but there is a problem with folders or folders. FAULTS.

They would ask for your help.
Error:
https://www.radiozmaj.eu/wp-content/uploads/2019/06/Error.png
https://www.radiozmaj.eu/wp-content/uploads/2019/06/faults.png

artprojectgroup
tagDiv Member

We don’t use tagDiv Composer in anyone of websites, no one.

The requirements are more than sufficient.

I can’t detect any conflict or PHP error/warning.

Everything was working fine till now.

As I write in my first post: “I tried in almost 5 different websites with same result”, “When I debug the WPBakery Page Builder AJAX request the answer always is 0.” and the box/popup is blank, just with title and close button, but without any option to configure the WPBakery Page Builder or Newspaper element.

What happens? It’s a bug from the latest WPBakery Page Builder? It’s an incompatibility between that version and your 9.6.1 theme version?

Kind regards.

Calin
tagDiv Staff

Hi,

Please use the WPBakery Page Builder only on pages that are created with it, do not use the WPBakery Page Builder on pages build with tagDiv Composer, this will cause issues.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
When you’ll be updating the theme, you’ll need to activate the tagDiv Composer to keep the theme functionality you’ve previously used.

Thank you!

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide some more details about the problem you are facing an a link were I can inspect this problem.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you have the last version of Newspaper theme and all theme requirements are set as in our guide – https://tagdiv.com/newspaper-theme-requirements/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

I’ve tested the inline single image and this is working normally -> https://www.screencast.com/t/K6HylYxY6

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Catalin
tagDiv Staff

Hi,

The Newsmag theme update brings a change for the theme implementation. When you’ll be updating to the Newsmag 4.9 version, you’ll need to activate the tagDiv Composer to keep the Newsmag theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirementshttps://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

Thank you for understanding!

Calin
tagDiv Staff

Hi,

Regarding the issue, note that the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/

After the 9.7 update many of the theme files were moved in the tagDiv composer, due to the new Envato requirements
https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is quite limited now, only a few theme files can still be used in it ( functions.php and style.css ).

Also please make sure that you do not overwrite the theme when you make the update, please delete the current theme and only after that install the new version of theme.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

If you are using child theme, you need to replace the child theme that you are using with the one that came with Newspaper v9.7.3, or you can edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png just make sure that you clear all cache after you make those changes.

Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know the results!
Thanks.

Simion C.
tagDiv Staff

Sorry for misunderstanding, seems I didn’t catch that. Does it happen regardless of YouTube video used? If it does, it could be caused if the server is using an older PHP version. Try using versions 7, 7.1 or 7.2. Also these PHP extensions should be active
http://prntscr.com/nxcnw0https://tagdiv.com/newspaper-theme-requirements/
Check and let me know.

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please check the settings from Jetpack.

Thank you!

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Also can try to optimize your website speed, for this please check this topic -> https://forum.tagdiv.com/topic/speed-6/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Regarding the issue, note that the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/

After the 9.7 update many of the theme files were moved in the tagDiv composer, due to the new Envato requirements
https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is quite limited now, only a few theme files can still be used in it.

Also please make sure that you do not overwrite the theme when you make the update, please delete the current theme and only after that install the new version of theme.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Also can try to optimize your website speed, for this please check this topic -> https://forum.tagdiv.com/topic/speed-6/

Thank you!

Viewing 25 results - 3,876 through 3,900 (of 6,246 total)