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Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hi,
Do you maybe use a child theme? If you do, try making a small modification in it, in the functions file – http://prntscr.com/nwzyeb The child theme included in the 9.7.3 package contains this modification.
The Newspaper theme update brings a change for the customers that use WP Bakery Page Builder with our Theme: – When you’ll be updating to the Newspaper 9.7.3 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update.
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa. Please make a backup for your website before updating.
Thank you for understanding!
Hi,
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make sure that you have the last version of Newspaper theme v9.7.2 and all theme requirements are set as in our documentation.
Please delete the theme with all the plugins and reinstall the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ also if you are using child theme, please deactivate it, clear all cache and try again.
Thank you!
Hi,
Most of the theme files were moved into the tagDiv composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements. We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ Now, all the theme core files can be found in the TD Composer plugin. Please check the following path from here -> https://www.screencast.com/t/bDD0JE16Di
Hope this helps!
Thank you!
Hi,
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
Thank you for your understanding and sorry for the inconvenience!
Hi,
On our end featured videos from YouTube work same as always, I made a test with a video from your website – http://prntscr.com/nwwljp
However there are cases when this may not work. Like for example if an older PHP version is used. We recommend PHP 7, 7.1 or 7.2 if possible. Or maybe This could also happen if GDlibrary or mbstring PHP extensions are not enabled on the server
– https://tagdiv.com/newspaper-theme-requirements/
If that is not the case and you want us to take a look, send us an email ass mentioned above.
Thanks
Hi,
You need to delete the theme with all the plugins and reinstall the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hi,
The Newsmag theme update brings a change for the customers that use WP Bakery Page Builder with our Theme: – When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newsmag theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update.
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa. Please make a backup for your website before updating.
Most of the theme files were moved into the tag div composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css, as there are very few files left in the main theme as Envato, requires all functionality to be added through plugins.
Sorry for the inconvenience and thank you for understanding.
Thank you for understanding!
Hi,
When that error is displayed it usually happens because the cloud server has a temporary issue or the wp_memory_limit is to low. This is under investigation and we will try to identify what is causing it. Sorry for the inconvenience.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Pelase check in special the wp_memory_limit
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
The gadget score is made using the progress bar element from tagDiv Composer -> https://www.screencast.com/t/ZbaN7OJJFges
Thank you!
Hi,
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Unfortunately, most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
Thank you for your understanding and sorry for the inconvenience!
Hello !
Please make sure that you’ve installed the theme properly: https://tagdiv.com/how-to-install-newspaper-theme/ ; Also make sure that your system requirements are up to date like here: https://tagdiv.com/newspaper-theme-requirements/
Thank you !
Hi,
You mean that the page builder buttons are not appearing in the page edit screen?
– http://prntscr.com/nvxjvp
That would be unusual. If the plugins are active the buttons should be there, both WPBakery and the tagDiv composer. Please check if the theme requirements are met as a first step
– https://tagdiv.com/newspaper-theme-requirements/
If they are, we could take a closer look. Send us the website URL and admin login at contact@tagdiv.com, also include a link to this topic in the email. Let us know.
Thanks
Hi,
1. Using the News ticker you have those filers -> https://www.screencast.com/t/y8ccwXaQ1K you can find more about the filter in this documentation -> https://forum.tagdiv.com/block-settings-guide/ please make sure that you do not have a plugin conflict.
Also for 7 days sort please check this documentation -> https://forum.tagdiv.com/7-days-post-sorting/
2. Unfortunately this is the single News ticker we have is the one from tagDiv Composer.
3. Please check our documentation for reviews from here -> https://forum.tagdiv.com/reviews-2/
4. I do not quite understand on what gadget score you are referring, if you are referring to this -> https://www.screencast.com/t/1u7vy3f9Q or this -> https://www.screencast.com/t/anFtsPuoWu please check this documentation -> https://forum.tagdiv.com/reviews-2/
5. Please check our documentation for how to Login – How to enable the user registration
-> https://forum.tagdiv.com/login-how-to-enable-user-registration/
6. Our theme have an author page that describe the author and show the post that are publish by the selected author, but we do not have a page will all authors, but you can create one using tagDiv Composer ( team members elements ) also you can use author box.
7. This maybe a temporary problem to our serve, not this should be working normally.
Also please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello !
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Thank you !
Hi,
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
If you are using child theme, you need to replace the child theme that you are using with the one that came with Newspaper v9.7.3, or you can edit the functions.php from 1001 to 11 and it should work: https://image.prntscr.com/image/LJgOPaseQeWx88hn-pSKGQ.png just make sure that you clear all cache after you make those changes.
Thank you!
Hi Calin
Thank you for your information. I have been working with your theme for many years and I know good which plugins and requirements are necessary and work. The problem is quite clear with the new version. I had also deactivated everything that was not supported by you. It’s a mystery to me, I’ve never had major problems with the theme before. I have now installed version 9.7.2 again and everything works fine. What I will continue to do, I do not know yet. I depend on the website to work faultless.
Hi,
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
Thank you!
Hi,
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
If you want to edit the header-style-10.php you need to go in wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-10.php and the singles can be found in wp-content/plugins/td-composer/legacy/Newspaper/parts/single/loop-single-1.php
Hope this will help you!
Thanks.
Hello !
We cannot say for sure but because we had to comply with the envato requirements we had to make the kind of changes that required structural work. So after each modification to the core a clean update is required.
Thank you !
Sirs,
Based on this comment in another thread:
“Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.”
Am i to understand that moving forward:
1) Newspaper will still support a child theme but only for functions.php and style.css changes?
2) Any other changes will have to be done on each update manually within the TagDiv Composer plugin ?
3) Will child theme support changes to editors-style.css as a major frustration has been amendments to for example quotes show in front end, but not in the editor, so it is not a wysiwyg environment?
4) Based on comments in other threads, the following line in child theme function requires to be changed from 1000 to 11 so it shows: “add_action( ‘wp_enqueue_scripts’, ‘theme_enqueue_styles’, 11);” – is this correct, as it is not in the update guide?
5) Can their be a guide created for child theme users from 9.7.3 onwards, as the guide is clear for non child theme users, but not for those with a child theme.
Hi,
These theme update are made to accomplish the envato requirements and the patch between v9.7.2 and v9.7.3 was not include in theme package this time because there are a lots of changes that can break the theme.
If you still need it the package you can send us an email at contact@tagdiv.com and we’ll provide you that Folder patch 9.7.2 and 9.7.3
Thank you for your understanding!
Hi,
Most similar issues are caused by various plugins, so the first step would be make a quick test. Deactivate all non-theme plugins temporarily, then check if the same happens.
If the same happens, the next step is to check if the theme requirement are met
– https://tagdiv.com/newspaper-theme-requirements/
Insufficient resources can also cause problems. Go over the guide carefully, if needed contact the hosting provider for assistance.
However in case you already tried or checked the above, we could take a look at it. Send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.
Thanks
