Search Results for 'requirements'

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You can try to contact your host and ask for assistance, or move to a host were the theme works well.

Thank you for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Please provide some more details about your problem, and some screenshots or a link would be very helpful!

Thank you for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps ( check the version of php please make sure taht you have v7/v7.1 or v7.2 ).

It will be more easier if know what process consume all the hosting resources, so try some tools to find that process.

Also please make the optimization for your page speed.

Thank you for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If the problem is still there, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

This is happen in most cases because the wp memory is to not enough, please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you for your understandinG!

Hi,

We recommend to use PHP 7 or 7.1 in most cases and if possible. If you could provide admin access to the website where this is happening we could take a look. cPanel will also be helpful. We may need to deactivate plugins for testing.

If this is possible, send us the information at contact@tagdiv.com and include a link to this topic in the email. Let us know.

As a note blank pages in the composer could be solved by entering the code provided at the bottom of the requirements guide in the htaccess file
– https://forum.tagdiv.com/requirements-for-newspaper/
It solved many similar cases.

Thanks

Hi,

You could start by checking if the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
We recommend a value of 256M for the wp-memory, which should be enough for most websites. If you already checked this, the next step to investigate would be plugins. Deactivate them all except theme plugins and check again.

In case you already tried these suggestions, send us an email at contact@tagdiv.com and provide admin login, cPanel will also be helpful. We will take a look. Include a link to this topic in the email.

Thanks

Hi @Dansports and @abc33992,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi @candersonnm and @gilean,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

Thank you!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please make sure that you have right enabled that option from Cloud Template Library, according to our documentation from here -> https://tagdiv.com/infinite-loading-for-single-posts/ Also, ensure that you have followed the requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,
This usually happens when you have too little WP memory. Usually it is the default 40mb. You need to increase this to 256mb and also increase the php memory by using this guide: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

Please make sure you use this guide and increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
if this does not fix the issue, you can upload the theme via FTP: https://forum.tagdiv.com/install-via-ftp/

Thanks
Bogdan B

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
We recommend to be made via FTP.
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/

Thank you for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
We recommend to be made via FTP.
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/

Thank you for your understanding!

Hi,

Did you have checked your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide CPanel access for more investigations.

Thanks for the message!

Hi,

That could mean the wp-memory is exhausted, we recommend a value of 256M. This would be enough for most websites. Please check the theme requirements guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Most likely increasing the wp-memory and the other parameters mentioned in the guide will solve the problem.

Thanks

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

@imbob could you provide a link where we can make some investigations for this problem.

Thank you for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

If there is still a problem please provide some valid screenshots -> https://www.screencast.com/t/pbFllpVR5TI

Let me know the results!
Thanks.

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Let me know the results!
Thanks.

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!