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Hello Ritukant,
I suggest you reinstall the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files if you are using the Cloudflare, increased system status parameters and check the results. Very important is to check your requirements for the theme to be compatible with this guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hi,
Please check the theme requirements first
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources as mentioned in the guide. Then try to install a demo again. Additionally you could try deactivating all other plugins except theme plugins before attempting to install a demo. Let us know if there is still a problem.
Thanks
Hello reflector,
Our requirements for Newspaper theme can be found here -> https://forum.tagdiv.com/requirements-for-newspaper/ Yes, the PHP 7.0 version is tested with the theme and should work as expected.
Thanks.
Hi,
Indeed, there seems to be no page content whatsoever, no footer etc. Only the header is shown in the website at the moment. Basically these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
If these are met the theme and theme plugins should work, there could however be other factors regarding hosting or server configurations that can sometimes be causing issues.
Please check the theme system status, ask your hosting to increase the parameters mentioned in the guide if necessary. If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login details, FTP and cPanel access as well if possible.
Thanks
1. Firstly – disable all untested plugins.
2. Please check the server minimum requirements to be met, system status parameters to be increased according to documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
3. Try again
* Recommended (tested) plugins:
WordPress SEO – SEO plugin
WP Super Cache – caching plugin
Contact form 7 – used to make contact forms
WooCommerce – eCommerce solution
bbPress – forum plugin
BuddyPress – social network plugin
Font Awesome 4 Menus – icon pack, supported in the theme menus
Wp User Avatar – Change users avatars
Jetpack – plugin with lots of features *it may slow down your site
Hello Rohit,
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.
Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello EricStur,
Please check the server minimum requirements to be met, system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello cthrag,
I have checked your website URL on Google Insights and I saw that your page speed is too slow because your website was not be optimized, as you can see here -> https://developers.google.com/speed/pagespeed/insights/?hl=ro&url=https%3A%2F%2Fwww.karaburunzeytinevleri.com%2F&tab=desktop
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.
Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hi Simion,
I’ve upgraded my hosting to all the correct requirements. Im still facing an issue with TagDIV. I cant edit new page as well. Could you please advise? I also dont have other plugins beside the TagDIV and TagSocial.
That is usually caused by insufficient resources, the theme has some requirements you can check in the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
If necessary ask your hosting provider to increase the parameters mentioned in the guide to the recommended values. Then check if the theme panel works properly. Let us know the results.
Traffic level is low (1000). I am using VDS. 2 CPUs, 4 GB Ram.
I am having problems with Mysql, Cpu and Ram. I have the same problem when I close the plugins completely and try it. Removing the tempo improves.
In order to get me the best result in VDS, I need a resource that will tell Apache, Mysql settings correctly. CPU usage reaches 250%.
I applied what is described in the following links.
https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Is there anyone who can send me the Apache and Mysql settings for VDS urgently?
-
This reply was modified 8 years by
ajansdogu.
Hi,
That could be caused by insufficient resources, the theme has some requirements for the server and WordPress configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the theme system status and ask your hosting provider to increase the allocated resources, then check the results. Let us know.
Thanks
Hi,
Best thing you could do is to contact your hosting provider and they should have a look. This might be caused by the server and they would be more qualified to provide advice or even fix this for you.
Ask them to also check if these parameters visible in the theme system status are set according to the requirements
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
Hi,
There are size requirements for most header styles, but header styles 9, 10 and 11 do not have a requirement, you can set any size you want as logo. An example would be this demo that uses header style 10 and a big logo
– https://demo.tagdiv.com/newspaper_cars/
Simply make sure you upload the desired logo in full size
– https://www.screencast.com/t/graHsimAEo
– https://www.screencast.com/t/E0hQhKRetA
Thanks
Hi,
This could be caused by insufficient resources, there are some theme requirements you could check in the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Also in some cases there was a different issue you could try this solution as well
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Let us know the results.
Thanks
Hi,
That could be caused by insufficient resources, the theme has some requirements for the server and WordPress configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the theme system status and ask your hosting provider to increase the allocated resources, then check the results. Let us know.
Thanks
Hi,
Basically the theme requirements are these
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
The latest theme version is optimized over the previous versions, the composer as well was optimized. You could try as a test to deactivate all other plugins except theme plugins and check if this has any effect. Check with your hosting provider what exactly is causing the problem.
Hi,
Could’t say exactly, basically as long as the theme requirements are met there should be no problem
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
The latest theme version has been optimized over the previous versions, also the tagDiv composer was optimized. Maybe your hosting provider could mention what exactly is causing the issues and what are the resulting problems.
Thanks
Hi,
There are requirements for most header styles, but header style 10 that you are using does not have a limit
– https://forum.tagdiv.com/logo-favicon/
The image will be displayed as you upload it, the theme will not affect it or limit it in any way. This is a demo that uses header style 10 with a big logo image
– https://demo.tagdiv.com/newspaper_cars/
From what I can see the logo you currently have is of this size
– https://www.screencast.com/t/uAkWCsO7QqQ
Make sure you are setting the full size of the logo image
– https://www.screencast.com/t/graHsimAEo
– https://www.screencast.com/t/E0hQhKRetA
Thanks
Hi,
There are some theme requirements that would affect the theme and plugins functionality if not set correctly
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the theme system status, ask your hosting provider to increase the mentioned parameters to the recommended values or higher if possible. Additionally please try as a quick test to deactivate all other plugins except theme plugins. Check if this has any effect.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel as well if possible. We will take ma look.
Thank you!
Hi,
Let’s try to take things one at a time. Please state the current issues you are having with the theme and we will try to help you. As long as the theme requirements are met there should be no problems, as mentioned above.
It would be recommended to check hosting documentation or better consulting with them, in order to make effective modifications to the parameters mentioned in this guide.
If those are not set properly most likely there will be problems with the theme and plugins.
If you cannot use the theme or you are not satisfied with it, you can request a refund and we will approve it.
Thank you!
Hello Pumbany,
Sorry but please notice that we do not have a certain hosting provider for our theme. Notice that most of them are good and but very important is to take into account the following requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
We’ve made the decision to delete the Newspaper Theme in its entirety. It does not meet our requirements.
Thank you for your time.
David Sukola
Microsoft Partner
201730
Hi,
If the basic theme requirements are met there should be no problem using the theme
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
The first error seems to point to a Sabai plugin from what I can see, the second one could be related. Try deactivating all plugins and check the results.
Thanks
Hi,
Please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed, according to the requirements. Then check if the issue is affected. Additionally try deactivating all plugins except theme plugins, check if this has any effect. Also test on a new page. Let us know the result.
Thanks