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Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

jtoney
tagDiv Member

You are completely wrong. It happens because your plugins are causing it. Ask me how I know? Look at what I posted instead of just giving me a generic response. Your plugins crashed the website whenever they are removed the website works flawlessly. Your plugins are also causing random 404 errors. You updated something within the last month that caused this.

  • This reply was modified 2 years by jtoney.
zakonnik
Participant
#0

Hi,

I am currently using the Newspaper Theme on my WordPress multisite network, and while it functions seamlessly on the main domain, I’ve encountered some issues on the subdomains.

Here is the structure of my multisite network:

domain.com
domain.com/subdomain-1
domain.com/subdomain-2
domain.com/subdomain-3

The Newspaper theme is installed on the main domain and is working perfectly. However, on the subdomains, the theme doesn’t seem to function as expected.

In the “Themes” panel, the Newspaper Theme is visible, and it is activated for the subdomains. However, when navigating to the “Newspaper” panel on the subdomains, only the options “Welcome,” “Plugins,” and “Support” are available. Unfortunately, the options “Prebuilt Websites,” “System Status,” “Updates,” “Theme Panel,” and “My License” are not visible. Consequently, I am unable to modify the settings within these panels for the subdomains.

I am inquiring whether the Newspaper theme is designed to work with multisite networks. Additionally, I am would like to know if it’s possible to install different pre-built designs for each distinct subdomain.

I would be very grateful if you would help me in this matter.

Edaszy
tagDiv Member

I have updated the theme requirement when I first installed it in the website with my host and we ensured all are updated. The site have SSL secured right from start!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

commandeleven
Participant
#0

Hello,

We are building our first WooCommerce store at http://commandeleven.com/shop, the problem we are facing is that when you add a product to the cart, it works fine. When you try to go to the cart page, it returns a 404 page not found error, however all the pages are properly configured in the WooCommerce settings.

We are also concerned that if we are having a problem with the Cart page, the Checkout & My Account pages may submit the same error. We have TagDiv Store active, as well as Opt-in Builder (which is not configured yet).

I have turned off the WP Super Cache plugin, believing that might be the source of the problem, but that didn’t solve the issue either. We also have Really Simple SSL Pro running on the site.

Can you please help us figure this out?

Best Regards,

Syed Khalid Muhammad

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Zeeshan Rasheed
tagDiv Member

For your reference, here are screenshots from my WP

As per @Bettina, this issue is caused by insufficient WP_Memory_limit
You can see no issue like this in my case> https://imgur.com/kp5DuQ9

I`m using https as you can see, my domain
https://www.bookwormworlds.com/

I already Installed Really Simple SSL

I already Installed WP Super Cache

I also followed your instructions for deactivating plugins, but no use at all. For the last 6 hours, I have just been stuck in my page design ( Pre-designed Templates – Cloud Library), but it says Invalid reply from the server endpoint. See yourself in the given screenshot.
https://imgur.com/lonSLEw

support@leadid.net
Participant
#0

Hello,

I have a site where I enabled apache basic authentication before before the acutal WP login page, this is done through .htaccess file directives. I’ve provided a link to a How to page, so you can better understand what I’ve implemented and it works, however it works in an erea where I don’t want it to work, i.e. affecting the inputs of search. You are welcome to see the issue by going to https://healthstoday.com and at the top right of the header you’ll see the ‘magnifying glass’ click to search and then attempt type in a search term, say, “exercise” the second you input an ‘ex…’ or any character the Apache Login modal window appears. That is only suppose to appear and it does when users attempt to hit the WordPress login page, https://healthstoday.com/wp-admin. Now, I don’t think the issue is a tagDiv or even WordPress issue, I suspect the issue is in the path locations pointing to key sections and files, thus my request for support because I would like to know a few things about the Newspaper theme.

The site is updated with regards to apache, PHP, and db, the Newspaper theme is installed and is one minor version behind.

I would like to know the path to the magnifying glass / search code to update the .htaccess files path.
What solution(s) do you think I should try?
I’m little weak in the WP area but is it a component, widget, block? (Reply if relevant if not no worries)?

Here is the wordpress-https-vhost.conf file for your review.
<VirtualHost 127.0.0.1:443 _default_:443>
ServerName http://www.healthstoday.com
ServerAlias *
SSLEngine on
SSLCertificateFile “/path/to/apache/conf/bitnami/ssl/certificate.crt”
SSLCertificateChainFile “/path/to/apache/conf/bitnami/ssl/ca_bundle.crt”
SSLCertificateKeyFile “/path/to/bitnami/ssl/private/private.key”
DocumentRoot /path/to/wordpress
<Directory “/path/to/wordpress”>
Options -Indexes +FollowSymLinks -MultiViews
AllowOverride None
Require all granted
RewriteEngine On
RewriteRule ^relative-path/to/wordpress(/.*) $1 [L]
# END WordPress fix for plugins and themes
# BEGIN WordPress
# https://wordpress.org/support/article/htaccess/#basic-wp
RewriteEngine On
RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
# END WordPress
</Directory>
Include “/path/to/apache/conf/vhosts/htaccess/wordpress-htaccess.conf”
<LocationMatch “^/(wp-admin|wp-login\.php)”>
AuthType Basic
AuthName “Private access”
AuthUserFile “/path/to/apache/.htpasswd”
Require valid-user
</LocationMatch>
# FOLLOWING THREE LINES DID NOT WORK
# <Location “/wp-admin/search.php”>
# Allow from all
# </Location>
# IS THE FOLLOWING LINE CORRECT OR SHOULD THE PATH BE DIFFERENT
<Location “/path/to/wordpress/wp-content/plugins/td-standard-pack/Newspaper/search.php”>
Allow from all
</Location>
# FOLLOWING 3 LINES WORK
<FilesMatch “^license\.txt$”>
Require all denied
</FilesMatch>
</VirtualHost>

Please help me tagDiv your my only hope. 😉

Regards,
Joey

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

JCouso
tagDiv Member

While the plugin appeared to be causing the problem, it turned out that the PHP deployment didn’t go well, and the conflict was with the “snuffleupagus module” which was returning a cUrl error trying to verify the SSL.

I am actually not quite sure what the solution was because after four days of waiting for Bluehost escalated support to do anything I decided it would be better to migrate the site to Kinsta which went smoothly. Shout out to the team at Kinsta for taking care of me. 🙂

I am now Newspaper on PHP 8 and everything looks and feels great on the site.

Cheers to TagDiv! My favorite development team! 🙂

  • This reply was modified 2 years by JCouso.
vikiendu
tagDiv Member

Again, a useless answer.
I have tried all the methods, which means:
– I set the memory to 512MB.
– I have Really Simple SSL on my website.
I am aware that you always refer to the old threads, you don’t really help. I believe you have not read my threads, you just saw the title and then you asked me to go to the old threads.

payoneer
tagDiv Member

Yes sure,
1st problem is the featured images are not showing on the homepage and articles on everywhere.
2nd Hostinger shows that this plugin td-composer has malware.
Please check the screenshot below

Feature images Or Thumb problems also have malware this plugin

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

bhcrow
tagDiv Member

I have found this old post looking for solution for my website. I have live news portal page which has same issue as described above. In last 24h all setting reset itself to default twice. Yes, I have backup for settings and I import them back. Also I need to set to global my cloud templates which also resets.

I dont have this Ajax search plugin on my website. I have folloowing active plugins:

Admin notices manages
Adrotate banner manager
advanced editor tools
classic editor
codestyling localization
crop thumbnails
custom sidebar
disable comments
facebook comments plugin
feautured image in rss feed
open graph and twitter card tags
optimize images resizing
really simple ssl
Smash Balloon Custom Facebook Feed
Solid security basic
standard widgets
tagdiv cloud library
tagdiv composer
tagdiv speed booster
tagdiv standard pack
theia sticky sidebar
thumbnail upscale
w3 total cache
wp rest api
wp-cors
wp-polls
wpcode lite
yop poll

Iqtidar
tagDiv Member

So, I tested the TagDiv Newspaper Default theme with the Google Mobile Friendly testing tool. Screenshot of the Google test result

The test result: https://search.google.com/test/mobile-friendly/result?id=8M2iKKmwbUhHvAHJwHagRQ

This shows the video Outside the Viewport, and this is what the Google Bot is seeing and resulting in errors.

If we can fix this issue, it will help countless other website owners and publishers as well.

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

snhr
Participant
#0

We migrated our website from the old version of Newspaper to the latest one.
https://news.snhr.org/

Newspaper Version: 12.6.1
WordPress Version 6.3.2
Server architecture Linux 6.2.0-1014-azure x86_64
Web server nginx/1.18.0
PHP version 8.1.24 (Supports 64bit values)
PHP SAPI fpm-fcgi
PHP max input variables 3000
PHP time limit 512
PHP memory limit 512M
Max input time 512
Upload max filesize 512M
PHP post max size 128M
cURL version 7.81.0 OpenSSL/3.0.2

Extension mysqli
Server version 10.6.12-MariaDB-0ubuntu0.22.04.1
Client version mysqlnd 8.1.24

Table prefix wp_
Database charset utf8mb4
Database collation utf8mb4_unicode_520_ci
Maximum allowed packet size 16777216
Maximum connections number 151

zklid
tagDiv Member

Hi, I’m having the same problem. I’m trying to use ““text with title” or “Column text” but the text editor doesn’t open, it keeps loading endlessly. Can you tell me how to fix the problem? Thanks

Anamaria
tagDiv Staff

Hello,

Usually, the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

emobilitytime
tagDiv Member

Hi,

actually I’ve already activated the theme without using php 8.1, so I cannot reproduce the problem anymore, but you should a more in depth testing over people that uses that version.

The thing is:

1. We have rewritten all wordpress files
2. we have cleared all Nginx proxy cache files
3. double checked all the php.ini configurations and wp-config.php files (the status section of the theme presented all results in green + all the settings where at least double of the recommended values)
4. using ftp we uploaded the latest version of the theme (before this removing via bash shell the entire Newspaper theme folder
5. using php 8.1 after double checking all was ok, we tried to register the theme, but the button was running in an endless loop, no matter what and the whole website has always running perfectly without ssl plugins for mixed contents (we already done via phpmyadmin all the double check that no URL has http content in it, the same way all the files, we double checked that any files has only http content in it > this is why we don’t use any http > https plugins)

6. After all the tests we decided to go back to php 7.4 as the problem doesn’t go away.

7. For your final tests, you should be able to reproduce the problem as like us we rewrited all the original wordpress contents (and double checked that the funcitons.php file contents was on it’s default content) …

You have now so many informations if you are going to investigate further, sry but I’ve invested already 6 hours in this matter and is far way too much time and effort for that I have not be payed for this …

Kind regards.

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

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