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Hello. I enabled in theme settings the ToTop button and also I enabled SHOW on MOBILE. But, in specific in mobiles, in some articles is not shown. In others is shown in mobile fine. I don’t know in what consists but that random issue that is shown in some articles and others not is strange. This happens just in mobiles, normal PC works 100%. How can i fix to be able to see in all articles in mobile that ToTop back button?
I’ve noticed something very strange with the Mobile Theme settings.
If I disable the “Enable/Disable Mobile Theme” option on the homepage, then the Mobile Theme also stops working on the WooCommerce product pages (and only there).
After that, I can’t turn the Mobile Theme back on for the homepage anymore. When I enable it and save, it immediately switches back to “Disabled” again.
I discovered this completely by accident, but it seems like the homepage toggle is somehow affecting product pages and the setting is not being saved correctly.
From: Simion
Sorry for the delay.
From what I see, what happens is normal. The news ticker is in the desktop header, so it won’t be displayed on mobile. Then the titles of those 2 blocks aren’t the actual titles of the blocks, they are standalone title elements, both in their own inner row, so on mobile they are displayed one below the other. It’s just how the page was built.
It is however strange that the page looks different while logged in. Unless you are maybe using a mobile page. Then the explanation would be that while logged in you see the mobile page, which has the correct design, and while logged out we see the desktop page, which has problems. Normally if there is a mobile page set, it should be displayed for logged out users as well. But dedicated mobile content such as a mobile page is sensitive to the caching used on the website. It depends on what caching plugin is used on the website, or if cloudflare is used.
In my opinion it’s most likely the caching used on the website. For example, usually adding a simple parameter after the website URL bypasses the cache, so I see the correct version like this – https://prnt.sc/P5jcuAmOrCR2 So you are most likely using a mobile page. Could you let me know what caching you are using? I can;t log into the website, I tried with an old user and pass but they aren’t working anymore.
As a note, in case the caching you are using doesn;t support dedicated mobile content, then the only solution is to stop using a mobile page, and fix the desktop page so it looks good on mobile as well.
Let me know.
Regards, Simion C.
Hi,
I checked the website, and this behavior is quite strange. It appears that only the icon on the category button is not loading correctly.
Could you please test this using an icon that is included in the theme, such as the newspaper icon, or another Font Awesome icon?
Thank you!
Hi,
Strange, normally, the category description is an element that should not be displayed on pages. It’s possible that it was copied from a cloud category template. Category elements should be used only on category templates.
For pages, you should use the Text with Title element instead. Pages are individually edited with tagDiv Composer, so you can set different text for each one. On the other hand, in a category template, the text set in the template is used across all categories that use it, which is why category-specific elements are required to render the content correctly.
If I understand correctly, you’re saying that when you place the element lower on the page it works, but when you place it at the top of the page or template, the issue appears. If that’s the case, it may be caused by another element on the page that is interfering in one way or another.
Thank you!
Now, strangely, the caption is appearing in https://jazzjournal.co.uk/2026/01/24/jj-01-66-owning-up/
after I removed the photo from post and then replaced it again, with no other changes. It appears to be some glitch, then.
Thanks
MG
Tried both leaving the basic background and removing it.
Also stretched option used properly
https://www.italianfoodtoday.it/category/vini-c/
The links don’t work.
Very strange.
Yet identical to another site
Hello. I have problems with the Newsmag template.
If i try to change any option and click in Save the template stay “thinking” but don´t save the new configuration.
I don´t know why… for example, yesterday it worked… It is very strange.
Thank you.
Hi Calin,
Thank you for the clarification.
I’d like to add an important detail about my use case, because the main problem is not only importing articles into a new site.
In many real scenarios, I already have:
- an existing website,
- hundreds or thousands of published posts,
- content migrated from another theme or setup.
After switching to Newspaper, theme-specific fields such as Subtitle, Source, etc. are empty — and I need a way to
mass update or fill these fields for already published posts.
This is where standard WordPress Import/Export or full site migration tools do not fully solve the problem:
- full migration copies everything “as is”, but does not help when data needs to be changed or enriched,
- WordPress Tools → Export/Import does not allow structured mapping or bulk editing of specific fields,
- modern workflows rely heavily on bulk operations (CSV/XML-based import/export), not manual editing.
From a practical standpoint, it feels quite strange in 2025 that theme custom fields cannot be reliably detected and mass-edited via import/export tools.
Ten years ago, editing fields manually was acceptable. Today, many projects depend on scalable content operations, migrations, and automation.
That’s why I’d like to ask more directly:
- Does Newspaper officially support bulk editing / bulk updating of its custom post fields for existing posts?
- Are there plans to make these fields fully compatible with third-party import/export tools by exposing them as standard post meta?
- If this is not currently supported, is this something that could be addressed in future updates?
I really like the Newspaper theme and have used it for many projects, but between the limitations of the page editor and now this issue with custom fields,
it does raise concerns about long-term scalability compared to other modern themes.
I’m asking this not as a complaint, but to understand whether this limitation is:
- a known issue,
- a design decision,
- or something that may be improved soon.
Thanks again for your time and transparency.
Best regards,
Aleksey
Hi there,
I am experiencing a strange issue that I am struggling to fix. I have created a custom template for one of my categories. On the page, I have two rows. The first is full-width, the second is split into two 50% width columns. Each section uses the inline text element. I have used the extra class on the row and two columns to allow for a scroll to navigation.
The top row has a background image with white text. The row below with the two columns has a normal white background with black text. The page looks perfect on desktop, but when viewed on mobile, the two columns below seem to inherit the white text from the row above. The title element for the sections is also a completely different format on mobile to the other titles. Narrowing the browser to mimic mobile still works as intended.
I have viewed on iOS and Android. Tested on Chrome and Safari and it is broken on both.
The page in question is https://baitingtheswim.co.uk/category/fishing-competitions/fishomania/ The sections are FishOMania 2025 Qualifier Dates, Previous FishOMania Winners and About FIshOMania. The last two are the ones that break on mobile.
Any idea why this is happening. I have tried to force black text in the composer, deleted the whole row with two columns and create again. It just doesn’t seem to work.
The only way I have managed to force black text is by adding custom CSS in theme panel, but that changes the titles and link colours in those sections even though I haven’t specified to touch links or header elements.
Good morning,
In your screenshot, the “fedeacyl licenses” column is also hidden. If you view it on a computer, or even resize it in your browser, all the columns appear. However, on mobile, only “fedeacyl licenses” and the “accidents” section are visible; as I mentioned, “fedeacyl licenses” remains hidden.
Let me explain how it’s laid out.
Row. It occupies the entire space with the page name.
Row with separator.
Row divided into two columns: one has the information for “fedeacyl licenses” and the other for “Feddi licenses”.
Row with HTML containing the “action process” table.
As I said, it’s very strange because everything is visible on the computer, and if you reduce the page size, you first see the page name, then “fedeacyl licenses”, then “Feddi licenses”, and finally “sports accident table”.
I’ve looked at the header and I can’t figure it out.
Thanks for your time and I hope you can help.
What’s strange is that only the dropdown field “Formats” isn’t working. All the others (Chansons, Collections, Labels, Pays and Type d’éditions) display their content correctly, even though the item count is still stuck at 10.
I checked the Formats taxonomy, and its settings are identical to the others.
I don’t understand where the issue is coming from.
Hi, i have some default demo ads on my homepage and sidebar..and when i edit homepage..that ads section is not showing..i search that and in ads sections..and is not there…then..i try to add 1 ads in a section on homepage and after i refresh the page…that ads..is showing..but in editor..is not showing to remove 😀 ..and now i have a lot of ads and i can not delete 😀
Hi Calin, I was working on one of the pages using the TagDiv composer when it happened. I used the revisions, but it didn’t fix it. Right now I can edit anything anywhere on the page. I didn’t add any shortcode.
I have not experienced this before. Kindly help look into this.
Some of the content here https://empiremagazineafrica.com/get-featured/ are appearing everywhere, which is strange. This is the page I was working on when the error appeared.
Now some of the content is appearing everywhere on the website, and I can’t explain it.
Expecting your feedback.
Dear team,
Something strange I can’t explain. Check this article: https://www.captainforest.com/the-political-barriers-to-addressing-desertificationissues/
If you see the author box (second box, 4 th or 5th row), you see the name and below the name there is a strange sign (looks like chinese writing) … do you know what it is? And how to remove it?
Thanks a lot.
Lamiaa
Hello all.
I have a strange problem and I can’t find a solution. Tried everything!
I have already built my website with the newspaper theme and I have used cloud templates for header and footer. As a last step I add the polylang plugin to create a second language (Main Greek secondary English). I ‘ve used this in the past many times without a problem but right now I have a strange conflict.
When I add my second language (english) and I create the pages, everything at this step works fine. But when I add a new menu and trying to check it as an English header menu, the checkbox unchecked automatically (screenshot 1). As a result, there is no way to add an english menu and even in the english pages, the greek menu appears always.
I’ve contact Polylang support already and they told me it’s a theme conflict.
Any help or any ideas please?
Hello,
I was updated on theme and plugins.
Also, I don’t see any strange characters in the social counter. But I do remember the problem happening after I pasted 27k for fixed count in facebook. I do not see how to undo that now.
Thanks
Hi,
I saw the problem. What I can recommend is to make sure that you are using the latest theme version, Newscape v12.7.3, and make sure that all theme plugins are updated (plugins you are using).
Next step is to check if you didn’t set some strange text characters in the social counter, the options for fix count should have only numbers nothing else – https://i.imgur.com/BuBqVSO.png
Hi,
This is strange; the tagDiv Composer should not have any effects on the admin dashboard. Can you please make a test using only tagDiv plugins to see if the problem is resolved? Can you provide some screenshots of the problem? If not can you contact us via mail at contact@tagdiv.com and provide there wp-admin access and some screenshots related to teh problem.
Thank you!
I can not reply, I get the following error message when posting:
Security check:
Our system detected some kind of strange traffic from your ip. This error was logged and if our system is broken we will fix it asap.
~ tagDiv team ~
Message from the server (enter the captcha to access the site):
::CAPTCHA_BOX::
::IM_UNDER_ATTACK_BOX::
Hello
Thank you, the update helped and the Events plugin is working properly.
I have another strange problem.
1. When I go to a category, a banner appears, and I can’t find the settings to edit it anywhere.
https://prnt.sc/-dkHv3CeaScu
2. Same situation as above.
https://prnt.sc/MoN-HG8jE8VJ
3. It says RELATED here, and I don’t know where to change it to my own.
https://prnt.sc/N_YHSzK_iAu7
4. After clicking My Account, it says Get into your account.
Where can I change it to my own?
Hello tagDiv team,
I’ve encountered a strange issue with my homepage layout in the Newspaper theme – https://polishexpress.eu
I created a new section for a new category – let’s call it X1.
The layout is a manually built row divided into two columns:
Left column: Flex Block 2 → displays 1 latest post from category X1.
Right column: Flex Block 1 → displays 4 posts from the same category X1, with offset = 1 to avoid duplicates.
The homepage has the “Unique articles” option enabled, and all modules are set to sort by latest posts.
Inside TagDiv Composer, everything looks correct – the right Flex Block displays posts in the proper order (from newest to oldest).
But after saving and viewing the page (logged in or logged out), the posts in this module appear in a completely different, seemingly random order.
Strangely, if I copy the entire homepage layout (including this module) and paste it into another test page, the order works perfectly fine there.
The issue only occurs on the main homepage.
I’ve already tried:
Clearing the built-in theme cache (no cache plugins installed),
Disabling the offset option,
Verifying that other homepage modules display correctly (and they do).
Still, the problem persists only for this new block.
Any guidance on how to fix this would be greatly appreciated.
Hi,
I’m experiencing a strange issue with TagDiv. My homepage for last years was displaying correctly, and we haven’t made any changes lately, but suddenly it looks broken — the columns in firts paragraf (after slider) aren’t displaying properly. When I try to edit the page, I get the following error:
Errors at columns: 2(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Homepage:
https://www.wyborkierowcow.pl/
Can I pls ask to help me with this?
I have asked for TagDiv support for help with an issue with the header logo image on the Front Page of my Newspaper themed website, https://www.thethinkingconservative.com/. TagDiv’s support person, Bettina, did something to make the logo fit in a larger space on my Front Page which I wanted done, but did not explain how she did it although I asked. There is an issue with what she did however, the larger header logo shows up larger in the Brave browser, but not in the Chrome browser.
I have no idea what Bettina did and a different support person did not know either and told me to upload a larger image in the TagDiv editor for the Front Page. When I attempted to upload a larger logo image like your support recommended, it literally broke the Front Page of my website and now it won’t open in TagDiv Composer no matter how long I wait, so I can no longer edit the Front Page in TagDiv Composer and the Front Page is no longer showing correctly on the website. The header area, menu etc. is missing from the entire website.
This code can be seen at the bottom of the broken Front Page
[td_flex_block_1 modules_on_row=”” image_size=”” image_floated=”hidden” image_width=”eyJwaG9uZSI6IjMwIn0=” image_height=”eyJwaG9uZSI6IjExMCJ9″ show_btn=”none” show_excerpt=”eyJwaG9uZSI6Im5vbmU
I have checked and everything is correct with the templates, menus etc. and it is not a plugin issue, but because I can’t open the homepage to edit it there is nothing I can do. I deleted the larger image I had uploaded from the library, but the image didn’t show up in uploads in File Manager in cPanel which I thought was strange.
I do not want to upload a new Front Page template as it took so much work to get the Front Page correct and I can’t just upload the header template because I can’t open the Front Page with the TagDiv editor.
Please look at the Front Page of the website and you will see the issues.
How do I fix this?
I see. And I believe you are using cloudflare APO as well. If so, is this option active? https://developers.cloudflare.com/automatic-platform-optimization/reference/cache-device-type/ If not, please activate it.
By using that option for the menu there are two versions of the header. One that has the header menu and one that doesn’t. If the one that doesn’t have it gets cached, then that is displayed for everyone until the cache gets cleared. With the cache by device type enabled in cloudflare it should not happen anymore. But if it’s already active, then it’s pretty strange.
Thanks.
