No search results were found in Documentation!
Hi,
When I go to share a post on my site using the share button the text below the article title is very strange, can you tell me what this is?
Please see screenshot attached – https://paste.pics/DIHLP
Is there anything we can do with this text?
All the best
Thomas
Hi, I’ve got some strange issues, on one of my website (with NewsP 11.2) I’ve a regular license that I use also on the development website.
Suddendly the license reset every morning with all the template settings (header, fonts, etc).
Did you instal and activate the plugins after updating? Most of my problems disappeard when i dit that, but i have stil a strange banner and mis a lot of details on my page. Can you check too? http://www.gulpengeuljournaal.nl
I also tried to put an old version back but didn’t help
Hi Team,
I am using WooCommerce with TagDiv Shop. I would like to change the order of the filters to make it custom. Currently they are in the same order as in the Products-> Attributes page on WP backend. However, I need to be able to change the order to make more important filters come first.
Any option to do that in tagdiv composer or in any other place?
See images for more clarity. Front-end back end
WooCommerce does not offer this functionality on the backend, which is very strange and annoying.
Please help.
Hi @anamaria
I have wp 5.8, Newspaper 11.2, and all the system statuses in green. I added the HTACCESS code too. It is pretty strange it just keep spinning without loading
Hi,
I just checked the website and those images seems to no longer be on your website https://i.imgur.com/BwhVmGd.png and if you access them you are redirect to homepage. Now in this case that image is a thumb, maybe you delete it. Please check to see if you still have the feature image for that post and if that is still there (the original image), the regenerate the thumbs that you are using https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
I hope this will help you!
Im trying to post a reply to topic and getting this error…
Security check:
Our system detected some kind of strange traffic from your ip. This error was logged and if our system is broken we will fix it asap.
~ tagDiv team ~
Message from the server (enter the captcha to access the site):
::CAPTCHA_BOX::
::IM_UNDER_ATTACK_BOX::
Hello.
My website is https://namhyojin.com
My newspaper version is 11.1
I am trying to add social network icons in each post to share the post to social networks following the guide below;
https://tagdiv.com/social-network-buttons/
But strangely, the options of social networks icons are not shown properly. Currently, only Naver is shown like the image below. The pull-down menu doesn’t work.
https://namhyojin.com/wp-content/uploads/2021/07/Newspaper_social-networks.png
I don’t know why this happen.
What should I do to see and choose more popular social network icons including Facebook here?
Hello,
This is strange because I made a test and works well, please try to remove the Instagram account and connect again, clear all cache.
Also, if the problem persists, please make a full backup to all files and the database end an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue.
Thank you!
Hi,
This seems to be strange, our theme has that code added -> https://i.imgur.com/EHvDiD4.png and is no need by extra plugin for it.
Indeed when I checked your website, those are not there, maybe it is from an extra plugin that you are using for optimize the website, please make a test only with theme plugins. Also if you are using child theme, please test it with the parent theme.
Let me know the results!
Thank you!
Hello,
This is strange, during our tests we did not have this problem with the Firefox browser or other browsers.
That’s why, please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
Also, if the problem persists, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com Provide: wp-admin URL/cPanel URL and credentials.
Thank you!
The logo in mobile turns out black when the website is loaded for the first time. But when I refresh the page it again turns white. I am facing this strange issue kindly fix this
https://imgur.com/a/zAcJPFP
https://imgur.com/a/P3x4vY3
For me, the search (shows 10 products, but all with giant image below) and the product image (strange magnifying glass icon) in WooCommerce makes problems since the update. Back to the previous WP version is unfortunately not possible.
I recognized a very strange problem trying to open amp pages on my website. It’s now showing the mobile theme, It contains some errors and it does not pass google amp verification tool.
Here’s an example
https://www.tuttowrestling.com/news/charlotte-flair-censurata-durante-money-in-the-bank/amp/
Is there a way I can try to fix the issue? Thanks
If I open a column text element that contains content, it often shows as empty. The content doesn’t get loaded into the text editor. or sometimes it will show in the visual tab, but then is empty on the text tab. This can cause all the existing content in that element to be erased.
If you wait a long time before clicking the tabs it will load.
We also had a case with a 2 column row, each column had a column text element formatted the same, but with different content. Certain settings changes to that row or element would cause all the 2nd column text elements to be overwritten by a clone of the first column. Even something like adding a margin to the row. Very strange, but happened many times.
Hello,
Home page shows version mobile sometimes. It’s very strange, you can see screenshots below.
web: https://toreteate.com/
Normal Home: https://www.screencast.com/t/AsFpr2eb
Home mobile in desktop: https://www.screencast.com/t/UCV5KSZi5aB
Thanks in advance.
Rgds.
Thanks a lot – it was an old, inkompatible plugin (which we do not need anymore) – but very strange that this interfered with Newspaper …
So all resolved now.
Sorry
I was to quick. Seems this code effected my post, the background on post now dissapear(white)
Strange as on my pages its okay, its only on posts
Any idea why ?
Hello,
This is strange, that is why, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please make sure you have the tagDiv plugins activate.
Thank you!
Dear Sir/Madam,
Suddenly, the very strange problem occurs that the lay-out and accessibility of the website is messed up in Firefox. Sometimes, it is possible to gain access to the homepage (but with strange lay-out), whereafter viewing a post such as https://www.streamwijzer.nl/chernobyl-abyss-1986-film-netflix/ is cause for the error that there is no secure connection anymore.
Website: https://www.streamwijzer.nl/
There are no issues in other browsers. I would be happy to hear what the problem is. Thank you for your help in advance.
Warm regards,
Siebren
Hello,
This is strange because I have never encountered this situation before.
Do you use the theme for multisite? This problem can be caused by a plugin used, which disable the theme.
Thank you!
Hello,
This is strange, that is why, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Something strange happens when cursive text is being published. When I put text in cursive in WordPress, it automatically puts it into bold too when published. A good example can be found in our most recent article (https://unric.org/nl/jongeren-zetten-eerste-stappen-in-duurzaam-ondernemen/): the words ‘Futur Défi’ and ‘Défidée’ are meant to be only shown in cursive but are being published in bold as well. Same story for the photo captions. There is no issue when text is deliberately put in bold, as with the subtitles.
Something strange happens when cursive text is being published. When I put text in cursive in WordPress, it automatically puts it into bold too when published. A good example can be found in our most recent article (https://unric.org/nl/jongeren-zetten-eerste-stappen-in-duurzaam-ondernemen/) : the words ‘Futur Défi’ and ‘Défidée’ are meant to be only shown in cursive but are being published in bold as well. Same story for the photo captions. There is no issue when text is deliberately put in bold, as with the subtitles.
Hello tagdiv team
Thanks for your excellent work!
https://www.othernewspaper.com
There seems to be a strange smiley to the left of the “trending now” bar, just below the The Other Newspaper logo. Could you help me remove it?
Thanks.
Best regards Morten
