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Hello!
Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
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I’ll check and try to help you!
Thank you!
Hello!
Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
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I’ll check and try to help you!
Thank you!
My stage site 2024.gartenwoche.ch shows a strange behavior on smaller screens. On desktop all good, but if you narrow the size of the screen it’s not anymore responsive. At phone screen for example it’s extremely small, do not fill the screen.
This should be a smart list:
https://2024.gartenwoche.ch/wissen/was-blueht-da-am-wegesrand/
But isn’t. Settings all good.
At my live installation (also with your theme) it runs like a smart list.
At this installation instead not. Strange.
Hello Giri!
Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
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Thank you!
but at the end I didn’t found the solution.
I have a locked article here: https://2024.gartenwoche.ch/rasen/hirse-im-rasen/
I’ve created an demo user. But after login with the demo user happens nothing. No plans are shown up.
Of course I’ve created plans. I’m gonna be redirected to Login/Register page. And there it says, I’ve to log out. Strange.
Hello!
Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
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That’s strange. I am checking with an actual Mac now, and it looks good:
Chrome https://prnt.sc/wLunf0wKJCnx
Safari https://prnt.sc/Rxp3w22y7Qed
Unfortunately I don’t know what it looks like that for you. If it would happen for me on the Mac I tested with, then I would inspect the problem. But there nothing to inspect because it looks good. Not sure what to suggest in this case. I can’t see the problem.
Thank you!
Hello @FranciscoGonçalves!
Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
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I’ll check and try to help you!
Thank you!
Hi when searching our website on google it gives this strange looking link with problems displaying the website correctly.
What can I do?
Thanks!
Hi Bettina,
I’ve removed all the plugins, but unfortunately that doesn’t fix the problem.
It’s very strange, it’s only on mobile on Safari and Chrome that the problem appears
Site: https://saintmalowithlove.com
I’ve changed my theme and updated the plugins, but nothing solves the problem.
Could this be due to the cloud templates, I can’t choose a theme for mobile, is that normal?
https://postimg.cc/bS1Wjtxh
https://postimg.cc/gallery/LSj1ztQ
Any ideas? Thanks!
Hi, I have a seemingly strange issue.
A few months ago, the client https://iegexpomagazine.com reported that on the home page he was seeing the featured images of the posts in low resolution (not sharp). After a series of checks, we found that in the theme settings Block 2 (the one relating to the posts on the home page) did NOT show the images in Retina version. The problem was quickly resolved at the time.
For a few days, the client has said that the site has started to present the same problem again, but obviously the configuration has never changed.
From Macs, PCs and iPhones EXTERNAL to the client’s network, we see the site correctly. The client, however, says that all the computers in their company have the same problem (actually, he sent us a screenshot and the issue occurs).
Attached is a comparative screenshot (on the left, what the client sees from the company network, on the right, me from a Mac on our network)… https://ibb.co/N6x76gbh
Technically, we have emptied the cache, regenerated the thumbnails and checked all the configurations again… are we doing something wrong?
Thank you!
Good morning Simion!
There is a strange thing in this specific case:
The custom Topbar together behaves in 2 different ways.
On Win as we programmed it.
On IOs instead the top appears as per standard theme.
How can we extend control and code?
Thanks a lot!
M
Hello!
Strange! I’ve checked your website, and everything seems to display just fine. Did you solve your issue? If not, you can get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
Thank you!
Hello!
Strange! If you want, we can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– more details about the issue
– a link to this topic in order to identify you
Thank you!
Hi ! The example page for an article category clearly shows that there’s a bug. The elements aren’t in the right place at all.
What’s really strange is that the page displays fine if I’m logged in as administrator. But in public mode the page is all broken. How can I fix this?
link to the page with the anomalies (public) :https://postimg.cc/rzFw0VX9
link to the OK page (administrator link) : https://postimg.cc/kDFYZCBL
thanks !
Hello!
Strange! In demo is not a page like that. How did you find that page? Is there a button linked or?
Thank you!
Hi Bettina,
Thank you for continuing to look into this.
That’s so strange. Maybe helpful if I provide a live example. On this page – https://tinyurl.com/ya2whvx2 – you’ll notice a line of text that reads ‘How we test and review products’
Prior to the update, this text was small. Do you have any idea what else might have caused the change?
Good morning!
I managed to fine-tune the header and the logo with the skin… using custom css.
Some header-related issues remain:
– the topbar no longer allows connection to social icons, but the skin covers the URLs (very strange because the WhatsApp subscription on the left works)
– the svg logo in the footer inherits the .td-retina-data of the logo in the header (this is bad because as you can see the white background and the top-bottom padding make it wrong. What solution can we follow?
Many thanks
Michele
–
Hello,
This is strange; the backup wasn’t complete because, normally, you should have the previous version. The share buttons are displayed -> https://i.imgur.com/JMKIk9p.jpeg
Are you sure that you don’t have there a plugin conflict?
Thank you!
Hello!
Strange! We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
Thank you!
Hello!
Strange! We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic to identify you
Thank you!
I have a new WP install and have just added the pre built template TownTalk but the mega menu spacing is all strange and I cannot find anywhere in the settings to adjust this.
See image;
The website can be accessed at https://chronicyou.com/
Thanks in advance for any help you can provide with this.
Hello there! First of all, Newspaper is an amazing theme, and I’ve thoroughly enjoyed using it until now. I own multiple licenses, but this is the first time I’ve encountered such a strange issue.
Up until now, I’ve installed dozens of your demos, and each one has been flawlessly complete—exactly as previewed on your website. However, this is absolutely not the case with Cali Sight.
When I imported the Cali Sight demo to my website, only the homepage transferred successfully. None of the other pages, including category pages or any items in the top menu, were imported.
For example, how do I create the page shown in the screenshot below? I can’t find any guidance on this. Only the homepage imported without issues.
Good morning
I have a really strange problem and it seems that it could depend on the theme. The cookiebot plugin is unable to save the consent cookie. I asked their support but they say that the problem is not theirs. I asked my hosting support and they say that the problem could derive from the theme. What do you think? Have you had reports of similar cases?
Url: http://www.novabbe.com
