Search Results for 'system status'

Hi,

Please check the theme system status and check if the WordPress and server parameters are according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make the changes for you, if needed. Then check if everything is working properly.
If the issue is still occurring, try as a test to deactivate all plugins except theme plugins, to make sure a plugin is not causing the problem.

Thanks

Hello thegatewaypress,

First of all, please ensure that you system status parameters are right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, for more information about a right using our page builder, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Hi,

@Stangerson Please check the theme system status and check these WordPress and server parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still present, please try as a test to deactivate all plugins except theme plugins and clear any installed caching. Then check to see if everything works properly.
Let us know if the issue is fixed after trying these suggestions.

Thanks

Hi,

If the theme system status is according to the documentation, there should be no problem
– https://forum.tagdiv.com/system-status-parameters-guide/
Please try to deactivate all other plugins except theme plugins, then check if everything is working properly. Let us know if you still have problems using the tagDiv composer.

Thanks

Hi,

There should not be any problem is saving theme panel settings. Please check the theme system status and see if the parameters are set according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask the hosting provider to make theme for you if needed. Then check if everything works properly.
If there is still a problem, please deactivate all plugins except theme plugins and clear any installed cache. Then check in the theme panel while saving settings, if there are any errors in the browser console. Press F12 to bring up the inspector window and then open the console
– https://www.screencast.com/t/ENQ5a8CB8
Check if there are any errors in this console. The admin ajax process could be blocked by the server, because of the multiple requests that it makes. In this case you can contact the hosting provider and explain this situation or provide a screenshot with the error.
They should be able to fix it if this is happening.
Please let us know the results.

Thanks

Hi,

First please check the theme system status and make modifications to these WordPress and server parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make the changes for you if needed.
Then check if the composer works properly. If there is still a problem, please deactivate all plugins except theme provided plugins, clear any installed cache and check again.
Please let us know the results.

Thanks

Hi,

Please check the theme system status and make modification to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting to make theme for you if needed. Then test to see if the composer works properly.

Thanks

Hello jornk,

First of all, please ensure that you have right installed the theme via FTP way, then check the system status parameters to be right increased according to our documentation, clear all caches and check the results. Also, if you are using some untested plugins, you should remove all of these and try using only the required and tested plugins to rule out any conflicting plugins.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello dkpolaco,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything. Clear all the caches and check the results.

Thanks for your understanding!

Hi,

First please check the theme system status and make modifications to these WordPress and server parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make the changes for you if needed.
Then check if everything works properly. If there is still a problem, please deactivate all plugins except theme provided plugins, clear any installed cache and check again.
Please let us know the results.

Thanks

Hi,

Please ask the hosting provider to make these changes according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
It could also be a matter of permissions on the uploads folder. This is better explained here in this tutorial
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

Thanks

Hi,

You can click anywhere on the image, and the row settings should be visible. There you can change the background demo image.
Please check the theme system status and make modifications to the WordPress and server parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make them for you if needed.
Please let us know if you still have problems editing or modifying the page.

Thanks

Hello ashokbasnetashu,

First of all, please ensure that your theme’s updating was right made via FTP way and then, notice that you should have active only one-page builder like as Visual Composer or TD Composer. We do not recommend using together because may appear some issues. For more information about using our page builder, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ After this, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for the message!

Hello,
The code does not disable itself. The theme code needs activation ONCE and that’s it. You have a problem that resets the database most likely. Either it’s a malware or a plugin that needs resetting those fields. I can’t say for sure but it’s not a theme related issue. There is an external influence over the db fields where the activation is kept. The theme only resets the key activation if the reset key button is pressed in the system status screen.
Please only use tested and recommended plugins and clean your WP install of any malware.

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Also please make sure your system status parameters are set according to this guide:
https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

The website seems to be working properly at the moment, from what I can see. There are no errors in the inspector console. Maybe the hosting provider can specify what scripts exactly are causing problems.
Basically these are the theme requiremenets
– https://forum.tagdiv.com/requirements-for-newspaper/
And also modifications to these WordPress and sever parameters are required for proper functionality of the theme and plugins
– https://forum.tagdiv.com/system-status-parameters-guide/
Plugins could also create problems, you could try to deactivate all of theme except theme plugins and make some tests.

Thanks

Hi,

Please try to reinstall the theme, manually
– https://forum.tagdiv.com/install-via-ftp/
Install and activate only theme plugins provided in the package.
Check the theme system status and make modifications to the parameters mentioned in this guide, if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Then check if everything works properly.

Thanks

Hi,

The system status parameters should be set according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
But it should not affect the post count. The post count is usually affected by caching. Please check with your host and disable any hosting side cache.

Thanks.

Hi,

Please check the permissions on your upload folder. More useful information here
– https://codex.wordpress.org/Changing_File_Permissions
– http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
The second step is to make modifications to these parameters if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to check these for you, or make the modifications for you if needed. They might have a recommended method in this matter.
Also disable all plugins and clear all caching before installing a demo to make sure the plugins do not interfere with the process.
If you have made all the above mentioned changes and the result is the same, please send us an email at contact@tagdiv.com and provide all the necessary information (admin login, FTP access). Also paste a link to this topic so we can identify you.

Thanks