- NewsmagRequirements for Newsmag
Hello,
Please go to System Status and check the installed demo https://i.imgur.com/h4SEZ8I.png
Also, please go to Theme Panel -> Translations-> Translations and search with ctrl+f after that text which is displayed and set other one https://i.imgur.com/3qGoI2s.png
Thank you!
Hello,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
Thank you!
Hello nieuwsopbeeld,
Indeed, when using the theme on multisite with subfolders, the license from the main theme should be shared with the rest of the websites in the subfolders.
Unfortunately, we did not test this on multisite with different domains.
Only one license can be used on a theme, and if you use only one theme and it is shared on the network, then the problem is even more complicated, because the license may not work on the network. (I believe this is your case and if is like this and you agree, we’ll like to check it and see there is something that our developers can do).
Now if the theme can be accessed from each site, then the license can be reset from Newspaper> system status and activated with a different license.
Thank you!
Hello,
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Also, please provide the link to your website and some screenshots with your steps.
Thank you!
Hi,
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Also, you can ask your host to help you to set the wp memory.
Thank you!
Hello,
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Also, please provide the link to your website and some screenshots with your steps.
Thank you!
Hello,
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Also, please check this topic to increase the page speed ->
https://forum.tagdiv.com/topic/slow-my-webiste/
Thank you!
I uploaded an image which was removed i think… i get the error message:
An issue has been encountered while trying to validate your license key
Please reset the key from the System status tab and try to activate it again, or contact our customer support team at contact@tagdiv.com.
If you don’t have a valid license key, you can get one now and continue to enjoy the full benefits of this great product.
nothing works, i already removed the key, cleared cache, tried another key etc. nothing is working, both keys are not working. 🙁
Hello,
If you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Thank you!
hi,
I recently brought a newspaper theme license. Before it, I was using a GPL theme… Now when I have replaced that theme with the original one that I have brought, It’s still set with the previous fake gpl licence key….. Now I am trying to reset my registration key in system status page but it’s not working…I HAVE TRIED several times but still it’s not working…. What should I do?
Hello,
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Also, you can ask your host to help you to set the wp memory.
Thank you!
I attempted to find my previous post with the same title but it doesn’t appear to be archived, so… here we go again.
I am using a child-theme of Newspaper
I do not have any alterations to the theme. I use the child theme merely as a good practices measure.
Newspaper theme is set to auto update.
Every time a new version updates the tag-div plugins uninstall and a majority of previous set settings in the theme panel revert to the defaults, such as logos, template thumbnail sizes, choice of headers, and more that I cannot remember but, I’ll make a list as I now have to once again go into the theme panel and change them.
Also I have to reactivate the theme with my purchase code every update as well.
I find this highly annoying, time-consuming and generally a pain in the ass.
Here is a printout of the WPeMatico status report of the current setup, including server information, plug-ins, etc…
### Begin Debug Info ###
— Server Environment
Hosting Provider: DBH: localhost, SRV: wildsage.us
WebServer Info: Apache
MySQL Version: 5.6.41
PHP Version: 7.4.29
Disk Total Space: 1.48 TB
Disk Free Space: 1.25 TB
— Required Apache Mods
Mod Rewrite: Enabled
Mod Mime: Enabled
Mod Deflate: Disabled
— PHP Environment
Post Max Size: 260M
Max Input Vars: 3000
PHP Time Limit: 300
PHP Memory Limit: 512 MB
Allow URL fopen: On
ini_set: On
Disabled Functions:
Display Errors: On (1)
error_reporting levels: E_ERROR, E_WARNING, E_PARSE, , E_CORE_ERROR, E_CORE_WARNING, E_COMPILE_ERROR, , E_USER_ERROR, E_USER_WARNING, , , E_RECOVERABLE_ERROR, , ,
— PHP Extensions
cURL (php.net/curl): 7.81.0
ZipArchive: Enabled
DOMDocument: Enabled
GD Library: Enabled
XML (php.net/xml): Enabled, and sane
PCRE (php.net/pcre): Enabled
Zlib (php.net/zlib): Enabled
php.net/mbstring: Enabled
iconv (php.net/iconv): Enabled
OpenSSL(php.net/openssl):Enabled
MCrypt (php.net/mcrypt): Disabled
— Session Configuration
Session: Enabled
Session Name: SSESS6f380fa6739ae0d497146b3199b96450
Cookie Path: /
Save Path: /var/cpanel/php/sessions/ea-php74
Use Cookies: On
Use Only Cookies: On
— WordPress Environment
— User Browser
Platform: Windows
Browser Name: Chrome
Browser Version: 101.0.4951.64
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/101.0.49
51.64 Safari/537.36
Home URL: https://wildsage.us
Site URL: https://wildsage.us
Version: 5.9.3
Multisite: No
Admin Email: admin@webdoghosting.net
Current User Email: sage_rebel@wildsage.us
— WordPress Configuration
Language WPLANG: en_US
Language Setting: Default
Permalink Structure: /index.php/%year%/%monthnum%/%day%/%postname%/
Active Theme: WildSage 10.3.1651792370
Show On Front: page
Page On Front: Home (#80241)
Page For Posts: Unset
Remote Get: wp_remote_get() works
Remote Post: wp_remote_post() works
Table Prefix: Length: 3 Status: Acceptable
Memory Limit: 256 MB
WP Max Upload Size: 260 MB
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, spam, dp-rewrite-republish
FileSystem Method: direct
WP_DEBUG: Disabled
WP_DEBUG_LOG: Disabled
WP_DEBUG_DISPLAY: Enabled
DISABLE_WP_CRON: Not set
WP_CRON_LOCK_TIMEOUT: 60
ALTERNATE_WP_CRON: Not set
— Campaigns Infos
Total campaigns: 32
Campaign ID: 80461
Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 1
Max items: 3
Last Run: May 12, 2022 8:46 am
Next Run: May 13, 2022 8:45 am
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Campaign Status: publish
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Campaign Status: publish
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Campaign Status: publish
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Next Run: May 12, 2022 4:10 pm
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Last Run: May 12, 2022 3:11 pm
Next Run: May 12, 2022 5:10 pm
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Campaign Status: publish
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Campaign Status: publish
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Campaign Status: publish
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Campaign Status: publish
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Campaign Status: publish
Number of feeds: 1
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Campaign Status: publish
Number of feeds: 3
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Next Run: May 12, 2022 4:10 pm
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Campaign Status: publish
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Next Run: May 17, 2022 3:10 am
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Campaign Status: publish
Number of feeds: 2
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Next Run: May 12, 2022 3:50 pm
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Campaign type: feed
Publish as: post
Campaign Status: publish
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Next Run: May 12, 2022 7:50 pm
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Campaign Status: publish
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Max items: 1
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Next Run: May 12, 2022 3:35 pm
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Campaign type: feed
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Campaign Status: publish
Number of feeds: 3
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Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 2
Max items: 1
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Next Run: May 12, 2022 5:00 pm
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Campaign type: feed
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Campaign Status: publish
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Campaign type: feed
Publish as: post
Campaign Status: publish
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Next Run: May 12, 2022 6:50 pm
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Publish as: post
Campaign Status: publish
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Max items: 2
Last Run: May 12, 2022 4:51 am
Next Run: May 12, 2022 4:50 pm
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Campaign type: feed
Publish as: post
Campaign Status: publish
Number of feeds: 3
Max items: 1
Last Run: May 11, 2022 8:41 pm
Next Run: May 14, 2022 2:40 am
— WPeMatico Configuration
Version: 2.6.15
mailmethod: mail
mailsndemail: noreply@wildsage.us
mailsndname: WPeMatico Log
disabledashboard:
roles_widget: Array
(
[administrator] => administrator
[editor] => editor
[author] => author
)
dontruncron:
enable_alternate_wp_cron:
disablewpcron:
set_cron_code:
cron_code:
logexternalcron:
disable_credits: 1
disablecheckfeeds:
enabledelhash: 1
enableseelog: 1
enablerewrite: 1
enableword2cats: 1
customupload: 1
imgattach: 1
imgcache: 1
fifu:
gralnolinkimg:
image_srcset:
audio_attach: 1
audio_cache: 1
gralnolink_audio:
customupload_audios: 1
audio_allowed_ext: mp3,m4a,m4b,aac,ra,ram,wav,ogg,oga,flac,mid,midi,wma,wax,mka
video_attach: 1
video_cache: 1
gralnolink_video: 1
customupload_videos: 1
video_allowed_ext: asf,asx,wmv,wmx,wm,avi,divx,flv,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2
images_allowed_ext: jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,ico,heic
featuredimg:
rmfeaturedimg:
force_mysimplepie:
set_stupidly_fast:
simplepie_strip_htmltags: 1
simplepie_strip_attributes: 1
strip_htmltags: base,blink,body,doctype,font,form,frame,frameset,html,input,marquee,meta,noscript,object,param,script,style,phoenix-ad-outstream
strip_htmlattr: bgsound,class,expr,id,style,onclick,onerror,onfinish,onmouseover,onmouseout,onfocus,onblur,lowsrc,dynsrc
woutfilter:
campaign_timeout: 300
throttle: 4
allowduplicates:
allowduptitle:
allowduphash:
jumpduplicates:
disableccf:
add_extra_duplicate_filter_meta_source: 1
nonstatic: 1
emptytrashbutton: 1
cpt_trashbutton: Array
(
[post] => 1
[page] => 1
[attachment] => 1
[customize_changeset] => 1
[oembed_cache] => 1
[user_request] => 1
[wp_block] => 1
[wp_template] => 1
[wp_template_part] => 1
[wp_global_styles] => 1
[wp_navigation] => 1
[jb_store_css] => 1
[acf-field-group] => 1
[acf-field] => 1
[wpematico] => 1
[make-me-feed] => 1
)
campaign_in_postslist: 1
column_campaign_pos: 2
disable_metaboxes_wpematico_posts:
disable_categories_description: 1
enable_xml_upload: 1
entity_decode_html: 1
disable_extensions_feed_page:
overwrite_audio: rename
clean_audios_urls: 1
rss_audio: 1
rss_audio_enclosure: 1
rss_audio_ifno: 1
strip_all_audios:
enable_audio_rename:
audio_rename: {slug}
audio_upload_ranges:
audio_upload_range_mb: 5
overwrite_video: rename
clean_videos_urls: 1
rss_video: 1
rss_video_enclosure: 1
rss_video_ifno: 1
strip_all_videos:
enable_video_rename:
video_rename: {slug}
video_upload_ranges: 1
video_upload_range_mb: 4
— WPeMatico Full Content Configuration
Version: 2.4
License Status: valid
License Expiration: 2023-02-09
— WPeMatico PROFESSIONAL Configuration
Version: 2.14
enablekwordf: 1
enablewcf:
enablecustomtitle: 1
enablefullcontent:
enableauthorxfeed:
enableimportfeed:
enablemultifeed: 1
enabletags: 1
all_badtags:
enablecfields: 1
enableimgfilter: 1
enableeximport: 1
enablepromenu: 1
enable_ramdom_words_rewrites:
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end_of_the_line_characters:
enable_custom_feed_tags: 1
enable_filter_per_author:
enable_word_to_taxonomy: 1
License Status: valid
License Expiration: 2023-02-09
— Must-Use Plugins (1)
Health Check Troubleshooting Mode: 1.7.2
— WordPress Active Plugins (38)
Native PHP Sessions for WordPress: 1.2.4
Advanced Custom Fields: 5.12.2
Autoremove Attachments: 1.3.1
Bulk Delete: 6.0.2
Child Theme Configurator: 2.5.9
Custom Post Type UI: 1.12.0
Yoast Duplicate Post: 4.4
Enable SVG, WebP, and ICO Upload: 1.0.1
Envato Market: 2.0.7
Everest Coming Soon Lite: 1.1.1
Featured Image from URL (FIFU) Premium: 5.6.3
Site Kit by Google: 1.74.0
Health Check & Troubleshooting: 1.4.5
Jetpack Boost: 1.4.2
Jetpack: 10.9
Really Simple SSL: 5.3.2
Regenerate Thumbnails: 3.1.5
Shortcodes Ultimate: 5.12.0
Easy Updates Manager: 9.0.12
tagDiv Cloud Library: 2.3 | built on 12.05.2022 9:11
tagDiv Composer: 3.4 | built on 12.05.2022 9:11
tagDiv Mobile Theme: 2.1 | built on 12.05.2022 9:11
tagDiv Social Counter: 5.1 | built on 12.05.2022 9:11
tagDiv Standard Pack: 1.5 | built on 12.05.2022 9:11
Envato Toolkit: 1.4
Unsplash: 1.0.1
UpdraftPlus – Backup/Restore: 1.22.12
Yoast SEO: 18.8
WP Crontrol: 1.12.1
WP-Optimize – Clean, Compress, Cache: 3.2.3
WPeCounter: 1.2
WPeMatico Custom Hooks: 1.2
WPeMatico: 2.6.15
WPeMatico Better Excerpts: 3.3.1
WPeMatico cats2tags: 2.3
WPeMatico Full Content: 2.4
Make Me Feed: 2.9
WPeMatico Professional: 2.14
— WordPress Inactive Plugins
— WordPress Cron Schedules
Next due: Schedule: Hook
May 12, 2022 10:21 pm: WPeMatico: wpematico_cron
May 12, 2022 10:22 pm: Every 5 minutes: jetpack_sync_full_cron
May 12, 2022 10:25 pm: Every 5 minutes: jetpack_sync_cron
May 12, 2022 10:30 pm: Once Hourly: jetpack_clean_nonces
May 12, 2022 10:34 pm: Once Hourly: wp_privacy_delete_old_export_files
May 13, 2022 12:20 am: Twice Daily: puc_cron_check_updates-fifu-premium
May 13, 2022 5:32 am: Twice Daily: td_instagram_cron_job
May 13, 2022 6:25 am: Sitemap Interval: jp_sitemap_cron_hook
May 13, 2022 6:28 am: Once Daily: wp_scheduled_auto_draft_delete
May 13, 2022 6:29 am: Once Daily: jetpack_v2_heartbeat
May 13, 2022 6:30 am: Once Daily: jp_purge_transients_cron
May 13, 2022 6:34 am: Twice Daily: wp_update_plugins
May 13, 2022 6:34 am: Twice Daily: wp_update_themes
May 13, 2022 6:34 am: Twice Daily: wp_version_check
May 13, 2022 6:35 am: Twice Daily: get_transient_features
May 13, 2022 6:35 am: Twice Daily: jetpack_waf_rules_update_cron
May 13, 2022 6:35 am: Twice Daily: googlesitekit_cron_update_remote_features
May 13, 2022 6:37 am: Twice Daily: wp_https_detection
May 13, 2022 12:49 pm: Once Daily: wpo_minify_purge_old_cache
May 13, 2022 12:49 pm: Once Daily: wpo_smush_clear_backup_images
May 13, 2022 1:01 pm: Once Daily: wpo_cron_event2
May 13, 2022 6:18 pm: Once Daily: recovery_mode_clean_expired_keys
May 13, 2022 6:34 pm: Once Daily: wp_scheduled_delete
May 13, 2022 6:34 pm: Once Daily: delete_expired_transients
May 13, 2022 6:35 pm: Once Daily: wpseo_permalink_structure_check
May 13, 2022 6:46 pm: Once Daily: wpseo-reindex
May 13, 2022 10:13 pm: Once Daily: tribe_common_log_cleanup
May 13, 2022 10:13 pm: Once Daily: tribe_daily_cron
May 15, 2022 6:01 am: Once Weekly: wpo_weekly_cron_tasks
May 16, 2022 10:59 pm: Once Weekly: wpseo_ryte_fetch
May 18, 2022 6:49 pm: Once Weekly: updraft_backup
May 18, 2022 6:49 pm: Once Weekly: updraft_backup_database
May 19, 2022 3:01 am: Once Weekly: health-check-scheduled-site-status-check
May 19, 2022 4:01 am: Once Weekly: wp_site_health_scheduled_check
— WordPress user Defined Constants
Array
(
[KB_IN_BYTES] => 1024
[MB_IN_BYTES] => 1048576
[GB_IN_BYTES] => 1073741824
[TB_IN_BYTES] => 1099511627776
[WP_MEMORY_LIMIT] => 256M
[WP_MAX_MEMORY_LIMIT] => 512M
[WP_CONTENT_DIR] => /home2/wildsage/public_html/wp-content
[WP_DEBUG] =>
[WP_DEBUG_DISPLAY] => 1
[WP_DEBUG_LOG] =>
[WP_CACHE] => 1
[SCRIPT_DEBUG] =>
[MEDIA_TRASH] =>
[SHORTINIT] =>
[MINUTE_IN_SECONDS] => 60
[HOUR_IN_SECONDS] => 3600
[DAY_IN_SECONDS] => 86400
[WEEK_IN_SECONDS] => 604800
[MONTH_IN_SECONDS] => 2592000
[YEAR_IN_SECONDS] => 31536000
[WP_CONTENT_URL] => https://wildsage.us/wp-content
[WP_PLUGIN_DIR] => /home2/wildsage/public_html/wp-content/plugins
[WP_PLUGIN_URL] => https://wildsage.us/wp-content/plugins
[PLUGINDIR] => wp-content/plugins
[WPMU_PLUGIN_DIR] => /home2/wildsage/public_html/wp-content/mu-plugins
[WPMU_PLUGIN_URL] => https://wildsage.us/wp-content/mu-plugins
[MUPLUGINDIR] => wp-content/mu-plugins
[FORCE_SSL_ADMIN] => 1
[FORCE_SSL_LOGIN] => undefined
[AUTOSAVE_INTERVAL] => 60
[EMPTY_TRASH_DAYS] => 30
[WP_POST_REVISIONS] => 1
[WP_CRON_LOCK_TIMEOUT] => 60
[TEMPLATEPATH] => /home2/wildsage/public_html/wp-content/themes/Newspaper
[STYLESHEETPATH] => /home2/wildsage/public_html/wp-content/themes/Newspaper-child
[WP_DEFAULT_THEME] => twentytwentytwo
[DISABLE_WP_CRON] => undefined
[ALTERNATE_WP_CRON] => undefined
[WPEMATICOHK_VER] => 1.2
[WPEMATICO_VERSION] => 2.6.15
[WPEMATICO_BASENAME] => wpematico/wpematico.php
[WPEMATICO_ROOTFILE] => /home2/wildsage/public_html/wp-content/plugins/wpematico/wpematico.php
[WPEMATICO_PLUGIN_URL] => https://wildsage.us/wp-content/plugins/wpematico/
[WPEMATICO_PLUGIN_DIR] => /home2/wildsage/public_html/wp-content/plugins/wpematico/
[WPEMATICO_CATS2TAGS_VERSION] => 2.3
[WPEMATICO_CATS2TAGS_STORE_URL] => https://etruel.com
[WPEMATICO_CATS2TAGS_ITEM_NAME] => WPeMatico cats2tags
[WPEMATICO_CATS2TAGS_ROOT_FILE] => /home2/wildsage/public_html/wp-content/plugins/wpematico_cats2tags/wpematico_cats2tags.php
[WPEMATICO_CATS2TAGS_PATH] => /home2/wildsage/public_html/wp-content/plugins/wpematico_cats2tags/
[WPEFULLCONTENT_REQ_WPEMATICO] => 2.6
[WPEMATICOPRO_VERSION] => 2.14
[WPEMATICOPRO_UPDATE_CAMPAIGNS] =>
[WPEMATICOHK_ROOT_FILE] => /home2/wildsage/public_html/wp-content/plugins/wpematico-custom-hooks/wpematico_custom-hooks.php
[WPEMATICOHK_DIR] => /home2/wildsage/public_html/wp-content/plugins/wpematico-custom-hooks/
[WPEMATICOHK_URL] => https://wildsage.us/wp-content/plugins/wpematico-custom-hooks/
[WPEMATICOHK_STORE_URL] => https://etruel.com
[WPEMATICOHK_ITEM_NAME] => wpematico-custom-hooks
[WPEM_ADMIN_DIR] => /home2/wildsage/public_html/wp-admin
)
### End Debug Info ###
In my case, I resolved the problem by resetting the activation (https://[example.com]/wp-admin/admin.php?page=td_system_status&reset_registration=1 or Newspaper > System Status > Reset Key). Thank you for the link.
Hi,
As I said you can customize the website with our page builder tagDiv composer from the front-end, it is not necessary to make changes in the theme files only if you really can’t find an alternative. We offer support for theme options, we also have a team for custom work that can help you https://tagdiv.com/web-development-services/
Also, you can delete the key from Newspaper -> System status -> https://i.imgur.com/HrtTPZO.png
Thank you!
Hello,
when I try to edit the page on the main page of my site, I get 500 Internal Server Error. The hosting company said it was related to the theme, if it was related to hosting, I should have had the same problem on other pages.
Editing becomes active when I disable the Opt-In Builder plugin. Is there a solution?
Thanks for your help.
Error message: https://prnt.sc/SGUdG2mhmA6j
System status: https://prnt.sc/tlM8KIZdoOLB
Hello —
I started with Newspaper this morning.
I entered the Purchase Code and activate it, and the activation is successful.
But when I go to Prebuilt Websites, I get this error:
An issue has been encountered while trying to validate your license key
Please reset the key from the System status tab and try to activate it again, or contact our customer support team at contact@tagdiv.com.
On the System Status page, I have reset the key 3 times. Same results — I cannot load the Prebuilt Websites page.
I have memory set at 256M, deactivated the non-TagDIV plugins, and cleared the cache.
Please see: https://forum.tagdiv.com/topic/cloud-library-loading-problem/
and: https://forum.tagdiv.com/topic/cannot-install-pre-built-website-due-to-license-validation-problem/
What is on the forum is the same issue I am having.
If you want to get my admin URL and credentials, license certificate and purchase code, please let me know the best way to send these to you. I have sent a message to contact@tagdiv.com also.
Thank you.
Hi
When I active mobile theme, i have a error
https://www.screencast.com/t/w4jGi1v8pU
System status
https://www.screencast.com/t/7nDucNRLa
Thanks for help
Hi Calin,
Thanks for your reply and understanding on this, however the issue is still persisting, I’ve checked the pre-requisites completely and everything seems perfect and right for us. Please review the following system status and detailed status in the link
If you wish we can create you a sample user name/pass for you to login and check into our system.
I’ve also increased the WP Memory limit to 512M in wordpress.cnfg file.
Still we see the error.
How do we resolve this?
Hi guys,
So we have purchased a license on themeforest and for some reason when we try to build a page with tagDiv Composer using tagDiv Cloud Library we get this message in red:
“Envato key is missing or invalid. Please register your theme using a valid key and try again.”
Images:
https://drive.google.com/file/d/1PI3Y9Eok6lShYwDKR5N31zLTJ-ZCnKf8/view?usp=sharing
https://drive.google.com/file/d/1Vb9eKJtyxYKfe8khjCvIjVk2pY5pTsQ9/view?usp=sharing
Is there any problem with our purchase key? When we check the Newspaper’s theme panel it says that it’s registered and so in the System Status tab. Should I Reset Key or something?
Hi,
The problem is that when the website was duplicated this was duplicate with the license key, what you need to do is to unassign the license key from one website, this can be done after that time is pass.
Also you need to set the new license key for the website, this can be done from Newspaper > system status -> https://i.imgur.com/2MKqixK.png reset the license key and set the new one.
Thank you!
Hi,
Normally if the url in system status are the same https://i.imgur.com/O73QSEh.png then should be no problems. If those are the same, maybe the problems is not related the theme.
Can you let me know what kind of problems are you facing ?
Thank you!
Issue solved! Hours of BS later.
When you turn on the theme you can go to that “Welcome to Newspaper!” section. On this page there is the system status stuff on the right side. The theme says “they recommend” a certain PHP setting or WP memory limit. It does not say this is required to run the theme, its just yellow and not red text. But my td_composer refused to activate until I made the changes they had in the status. These should not be “recommended” but “required” if they are actually required to use the theme. I don’t know which one it was but seems to be working now that all 4 have green checkmarks.
Hi,
For this you’ll need to reset the license key, this can be done from Newspaper > system status -> https://i.imgur.com/Bq0se0p.png
Thank you!
I can’t update the Newspaper theme, any help appreciated.
I have version 8.6 and have just bought a new license to try update.
Instead, when I click “update” on system status, it sends me to purchase another license on envato, which I have already done. On top of that, under WordPress udpates, there is nothing to update for the theme, although I can see version 8.7.1 is available on the system status tab.
Could anyone in support please help?
Sam
