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Bogdan B.
tagDiv Staff

Hello,

All the option you are looking for are in the theme panel -> fonts section. https://forum.tagdiv.com/font-customization/
This menu should be accessible from the theme panel. Please try to disable all plugins except visual composer and try again. You can also check your browser inspector’s console and see what causes the error. for example we use chrome: ctrl+shift+i and it will bring up the inspector then click the console tab: http://screencast.com/t/iCqTDEhswH and then click the fonts section and see what error comes up in the console area.
Another thing you need to check is the theme status settings: http://screencast.com/t/ismUn3QrRQ
You can follow this topic to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
I hope this helps.

Thank you!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this without any plugins active except the Visual Composer, clear cache and check again. You should also check the max_input_vars directive from you php.ini file and make sure that it’s set above 2000, you can check this in system status section within theme’s panel: http://screencast.com/t/HPlker5y
If this doesn’t solve your issue, please contact your host and explain the situation as it could be caused by the server settings.

Thanks!

__NoX__
tagDiv Member

Hi,

Thx for your Help Andrei.

i set the max_input_vars into the php.ini up to 3000 but the System Status of the Theme still show “1000” any Idea why?

Server software Apache
PHP Version 5.5.9-1ubuntu4.14
post_max_size 500M
max_execution_time 300
max_input_vars 1000
SUHOSIN Installed False

WP Memory Limit 96 MB/request

Alin [tagDiv]
tagDiv Staff

Hi,

Please check System Status, the theme needs some server requirements – https://forum.tagdiv.com/requirements-for-newspaper/
As reference check this topic – https://forum.tagdiv.com/topic/exceeds-the-limit-of-8388608-byte/#post-42985

Thanks!

Andrei L.
tagDiv Member

Hi @SALZBURG12

The current version of Visual Composer available with the theme V 4.7.4 is tested and works fine. Please make sure you installed the plugin from the same path with the theme, clear all caches, deactivate all others plugins and test again. Also check the values from system status: http://screencast.com/t/yQGcbdjA03k the max_input_vars should be bigger than 2000 and max_execution_time at least at 300. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation. Also check the WP_MEMORY_LIMIT from wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Let me know how it goes!
Thanks!

Bogdan B.
tagDiv Staff

Hello Alessio,

The first thing you can do is check and see if the requirements in the theme panel->system status are met: http://screencast.com/t/pq6z32MjBz
If this is not the case, you can try a WP default theme so we can further narrow down the possibilities and see if the problem comes from WP or the theme.
Let us know how it goes!

Thanks.

byothe
Participant
#0

Hello

My blog uses the cache pluggin WP Rocket but in the System Status Panel, it says “No caching plugin detected”

What are the implications ?

Thanks

Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure that the speed booster plugin is active, check the System Statushttp://screencast.com/t/mnSqdExcJ The speed booster was tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine, so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh Also to have a good score is recommend to use less plugins.

Thanks!

wpdiv
tagDiv Member

@Andrai

Thanks for your update. based on system status its disabled due to the conflict of ACF plugin and it plays a major role in my site. http://prntscr.com/8uce54

To keep activated speed booster plugin you have shown second screenshot. What i have do with it to keep it always activate?

  • This reply was modified 10 years by wpdiv.
  • This reply was modified 10 years by wpdiv.
Bogdan B.
tagDiv Staff

Hello,
Please try to increase the system status values as suggested in the other topic and let us know if your problem persists.
Thanks.

Bogdan B.
tagDiv Staff

Hi,

You need to get all of those entries green for the theme to work as intended (except the cache that is not a vital requirement). Please increase the values by using this tutorial: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if the problem is still there after you get all the values in the right parameters:http://screencast.com/t/3PM2n72UN

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please try to disable all your plugins except visual composer, clear your cache and purge CDN if you use it. If the problem is still there, check your system status to see if any of the parameters there need to be adjusted: http://screencast.com/t/yrsLFrV3M1q. You can follow this tutorial: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.

Thanks.

sejpost
Participant
#0

I keep getting this error when I try to add a screenshop image (png file) that I capture using my macbook shortcut (cmd/shift/4).

error

However, if I open the image in photoshop and save as a web ready image, it loads just fine as a png file. Why?

Perhaps I need to adjust my settings for images – if so, where? Here is my status page…any changes needed there?

mystatus

Thanks for the great support!

Andrei L.
tagDiv Member

Hi

Note that the Speed Booster plugin disable itself when an incompatible plugin it’s installed. We added this measure to avoid conflicts with the plugins that won’t allow to move their css/js resources at page bottom. Check in System status if the plugin is active: http://screencast.com/t/slBN4kNf To keep it always activated please follow this link: http://screencast.com/t/RZLIOPUNdqh

Thanks for message!

Bogdan B.
tagDiv Staff

Hello,
The problem seems to be at your end. Please check your system status to see if there is any option that does not meet the minimum requirements: https://forum.tagdiv.com/requirements-for-newspaper/https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes!
Thank you!

Alin [tagDiv]
tagDiv Staff

Hi,

The speed booster plugin moves the css and js at the end of the page, this removes render blocking and improves the score on pagespeed, please check this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/ But also to have a good score is recommend to use less plugins.
Please note that the speed booster was tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine, so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh
So please check your System Status to make sure that the Speed Booster is active – http://screencast.com/t/Gomyv89n7j0 and then try to follow the steps provided in the documentation to remove render blocking.

Thanks!

AzharNadeem
tagDiv Member

Please my System Status here. I have tried by disabling all the Plugins but to no avail. I repeat, image upload error /http goes away if i switch to default theme.

Bogdan B.
tagDiv Staff

Hello,
Have you also tried to check system status? Our theme has a few requirements in order to work properly. You can check the link above and check your settings. If this is not the case, try to disable all your plugins except visual composer. Maybe it’s a plugin that isn’t compatible with our theme.
Thank you.

goeske77
tagDiv Member

already try and follow all suggestion here
already delete the trouble maker wp booster
all my system status are green
but still error only in this category http://www.pejawan.com/category/teknologi/
really2 need help here 🙁
im desperate

goeske77
tagDiv Member

already try and follow all suggestion here
already delete the trouble maker wp booster
all my system status are green
but still error only in this category http://www.pejawan.com/category/teknologi/
really2 need help here 🙁
im desperate

Andrei L.
tagDiv Member

Hi

Try do deactivate all plugins except Visual Composer, clear all caches and test again. Also try using a plugin like WP Super Cache for cache. Also check the values from system status: http://screencast.com/t/s2MbwfIV
max_execution_time should be at 300 and max_input_vars should be above 2000.

Let us know how it goes.
Thanks!

Bogdan B.
tagDiv Staff

Hello,

Please make sure you increase the values in the system status. These are my values: http://screencast.com/t/pMFcM9n4
Please follow this guide to increase these parameters: https://forum.tagdiv.com/system-status-parameters-guide/
After you manage to set these options to the right value, you can use WpSmush again and see how it goes.

Thank you!

meathead
tagDiv Member

Sorry about login credentials, I forgot to check the box!

As I said in the previous post I had to untick –
– Enable AJAX add to basket buttons on archives
In Woocommerce settings
Woocommerce had been working correctly until yesterday with this ticked by default.
I was wondering why it suddenly changed as I had not altered any settings or plugins.

Andrei L. gave me advice on editing Speed Booster in a previous ticket:-
‘Newsmag system status/Speed Booster issue?’

Andrei L.
tagDiv Member

Hi

Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again, also verify the console for any errors while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If the problem persist try to check system status: http://screencast.com/t/3Nv4Hrv6

Increase max_execution_time at least at 300 and the max_input_vars should be bigger than 2000. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation. Also check the WP_MEMORY_LIMIT from wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Let me know how it goes!
Thanks!

Bogdan B.
tagDiv Staff

Hello,

If disabling all plugins except visual composer didn’t work, please check the max_input_vars value in system status section: http://screencast.com/t/V8MumQISR and make sure that it’s set above 2000. Contact your host provider and let him know about this if you can’t access php.ini file.
If this does not do the trick either, please send an email at contact@tagdiv.com with your login information so we can take a look and try to fix the problem. Also paste a link to this topic so we know who you are and what the problem is.

Thank you!

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