Search Results for 'system status'

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Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

msakande
tagDiv Member

Hello Anamaria,
thanks for your support.
This problem is solved.

But Now, I have another problem.
When I launch TagDiv Composer, it show white page https://iev.wju.mybluehost.me/wp-content/uploads/2021/08/Tag-Composer-white-page.jpg
the system Status is good https://iev.wju.mybluehost.me/wp-content/uploads/2021/08/system-global-status.png
all the plugin are activated https://iev.wju.mybluehost.me/wp-content/uploads/2021/08/plugins-actived.jpg

can you please help me to solve the problem?

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

periodical.apartments
tagDiv Member

Plugins:

AMP version:

The template mode is set to transitional:

Supported templates:

Plugins — No validation errors yet detected:

Problem still exists:
https://validator.ampproject.org/#url=https%3A%2F%2Fwww.apartments.news%2Fdizaynerskie-shtuchki-i-krasivye-ukrasheniya-vashego-interera%2F%3Famp

https://validator.ampproject.org/#url=https%3A%2F%2Fwww.apartments.news%2F%3Famp

Newspaper system status — OK

Help me please.

pabucketlist
tagDiv Member

My site sits behind a Sucuri firewall as a security measure, but other than that there are no additional security plug-ins in place. I am aware of what the normal time machine display should look like, when I did the update, aside from page builder plug-in not installing, the system status, updates, theme panel, and support tabs all disappeared as options at the top of the screen. Is it possible that whatever country you are pushing this update from is somehow geo-blocked by the firewall, preventing the update from working properly? I can check on that variable if you tell me what country this update is being published from. Seems unlikely since all prior updates for the last few years have worked fine, but I suppose it’s worth ruling out as a cause.

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

This is usually because lack of resources met.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

If all the requirements are met and your PHP-FPM memory usage has been exceeded Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

msakande
Participant
#0

Dear,
I cannot get cloud template.
I get this error : Invalid reply from server endpoint.
https://iev.wju.mybluehost.me/wp-content/uploads/2021/08/Invalid-reply-from-server-endpoint..png

note: The system Status is correct https://iev.wju.mybluehost.me/wp-content/uploads/2021/08/System-Status.png

mikecfmedia
tagDiv Member

Hi @anamaria

I have wp 5.8, Newspaper 11.2, and all the system statuses in green. I added the HTACCESS code too. It is pretty strange it just keep spinning without loading

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

This is usually because lack of resources met.

Thank you!

Calin
tagDiv Staff

Hi,
For the new website (clone), you need to go in Newspaper > system status and click on reset key https://i.imgur.com/CqYftFt.png the new license can be get from themeforest (this is provide by envato when you buy the theme) -> https://themeforest.net/item/newspaper/5489609 -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
I hope this will help you!

wcdt
tagDiv Member

Hi,

My system status = fine, right, green
htaccess file has all the details as you suggested

Should I deactivate, delete and reinstall tagdiv Composer plugin? Will it affect the current design I have?

wcdt
tagDiv Member

Hi,
System status, everything is fine.
Header is on every category page, post page. I can edit other pages easily with tagdiv Composer. I just cannot edit Homepage with tagdiv composer. it keeps loading forever.

I deactivated, activated tagdiv composer a couple of times. I cleared all the data, cache … it doesnt work. please help.

wcdt
tagDiv Member

Hi,
At Newspaper > Plugin site, we can only activate or deactivate tagdiv composer plugin. How to delete that plugin from Newspaper > Plugin site? Where to get the tagdiv composer plugin and how to reinstall it?

I use wp 5.8, newspaper 11.1, system status = fine, green.

pikirandotco
tagDiv Member

After upgrading to Newspaper 11.1 and WP 5.8, I have issues with Tagdiv composer as follow:
. Newspaper system status = it’s fine, green (WP memory request = 256MB)
. Homepage – edit with tagdiv composer: the site cannot load (circle waiting/pending very long)
. Category page – edit with tagdiv composer: the site loads easily, works very well
. Header missing on homepage site, header is on every category page, post page

Kindly help me fix this issue.
Thank you very much,

wcdt
Participant
#0

Hi,
After upgrading to Newspaper 11.1 and WP 5.8, I have issues with Tagdiv composer as follow:
. Newspaper system status = it’s fine, green (WP memory request = 256MB)
. Homepage – edit with tagdiv composer: the site cannot load (circle waiting/pending very long)
. Category page – edit with tagdiv composer: the site loads easily, works very well
. Header missing on homepage site, header is on every category page, post page

Kindly help me fix this issue.
Thank you very much,
William

Calin
tagDiv Staff

Hi,
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

shivampandya
Participant
#0

Hi, I don’t know why but twice I have update my limits and all but in Theme panel it’s still showing old info.
Theme Panel

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

FrasL
tagDiv Member

Hi,

Same issue.

System Status
PHP Version: 7.4.3
WP Memory Limit: 256 MB
PHP Execution Time: 300
PHP Max Input Vars: 5000

Theme is registered. The templates have loaded on a couple of occasions but the page times out at 50 seconds 90% of the time.

Thx

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

tkvmai
tagDiv Member

Hello!

System status tab: https://gyazo.com/d52a5bdd3c557fdf924e8914723fa8ca

My plugins: https://gyazo.com/7b013be0ee692d640af65382db04f42e
I deactivated all plugins but Tagdiv composer, but it still doesnt work
please help to check the problem
my website: http://ess.revotech.com.vn/

Thanks

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.
Thank you !

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