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Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Dear team i have the exact same issue. everything on system status are fine. there are no misssing configurations.
Please help us its really serious issue
Hi
I’m unable to import cloud templates on my website which is running PHP 7.3, Ubuntu 16.06, Nginx config. Running WordPress 5.6.
I tried disablingthe plugins and other themes, but the issue persists. Moreover, I the system status is green and all the conditions are met.
Furthermore, I even tried resolving the error from console, but to no respite.
Is there any solution fo this problem.
Here’s the full error code : Error at zones: 6(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
and this is the full error
https://calendar.amazingstories.com/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js: jQuery.fn.load() is deprecated
System Status panel: https://nimb.ws/H0b5cZ
So I’ve set the variables in my php.ini to 2000 but it didn’t show in WP.
When I set the values to 2000 in .htaccess or wp-config it works for a while but then after a while when I check system status it’s changed back to 1000. Also the lines I added to .htaccess and wp-config disappeared.
Any idea whats going on??
Hello Vlad,
I tried it again with every plugin deactivated and activated them step by step. I think I have found the plugin causing the issue. It’s Schema & Structured Data for WP & AMP. With it deactivated everything including the tagDiv ones is working fine. But I don’t know why that happended after using Newspaper 10.3.8 and higher. With 10.3.7 every plugin is working fine.
Just in case here is my System Status: To be clear, I’m using caching but not with a plugin, instead I use server caching for it.
Thank you for your help!
Is possible to be from be from firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
For theme activation you can try this: go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Hope this will help you!
Thank you!
Hello !
You can simply reset the key from Theme Panel – System Status and re-add it.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi, did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
You can reset the license from theme panel > system status -> https://imgur.com/FcSzuAu
then, go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Hope this will help you!
https://ibb.co/hBGgmNs System Status Tab screenshot. Thanks!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
I purchased the theme recently. So it should be recent one. Here is the picture of system status. https://imgur.com/6qZX7RL
So what I check for plugins? I had several other theme in this web site before & maybe their plugins are still active or something. How can I check it?
Hi Ali147, this problem appear when you try ti activate the theme, if yes, please try like this, go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Hi,
In the future, please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Unfortunately the image from imgur is not loading for me -> https://i.imgur.com/6ZP7UKr.png an you please provide another one?
Also the “Activate Theme” is removed after the theme is activate, if you want to make sure that the theme is activate, please reset the key from theme panel> system status -> https://imgur.com/FcSzuAu then in System status replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Hope this will help you!
Hello @cypresshill !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
