Search Results for 'system status'

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Calin
tagDiv Staff

Hi,

Now I do not know sure, but is possible that the LiteSpeed cache to have some options for this problem or to exclude some element to be cache
Also we didn’t test the LiteSpeed with our theme, therefore we can not say if this will work properly or not with our theme.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Normal only if the theme was tested with that cache plugin or has a similar structure with a teste cache plugin will be disapply in the theme system status, but this is not a problem, it is just a status.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

dinabandhu1991
Participant
#0

I am using Newspaper V 10.3.7 on WordPress LiteSpeed Server with LiteSpeed cache plugin and experiencing that Top bar date is not updating automatically. I am requiring to purge cache manually to get it updated every time. See this image – https://imgur.com/C5PI4wz. Please help me to solve this.

on another topic I have LiteSpeed cache plugin installed but Tagdiv System Status shows that no cache plugin detected and recommending me to install WP Super cache. See image for details – https://imgur.com/kdLDKvi

Vlad S
tagDiv Staff

Hello !

You can always see your theme version in System Status page: https://www.screencast.com/t/P4ksjfRD9J And you can see what is the latest version on the envato page: https://www.screencast.com/t/82hWBfHAn1 ; https://themeforest.net/item/newspaper/5489609

If you are not running the latest version I personally would suggest to manually update your theme by following our guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let us know the result !

Thank you !

Pietro Costanzo
tagDiv Member

Dear Vlad,
thank you for the information.
Please find here the sceenshot of system status: it seems to be all correct.
https://tinyurl.com/y2grn9bw

I already tried to deactivate all the plugins, but this did not solve the issue.

I also cancelled Composer, Standard Pack, Library and cleared cache (Hummingbird pro by WPMUDEV in use).

I am not sure about this, but it might be possible that the issue rised with the update to 10.3.7.

This is issue can be observed on 2 out of 3 site where I have Newspaper installed:
1) osdife.org ->not working (hosted by OVH)
2) studiolaquilone.it ->not working (hosted by Ionos)
3) ilcaffegeopolitico.net ->working (hosted by WPMUDEV)

I did several checks to understand issues reported by browser inspection panel, and so far I can see that the problem should be with td-composer/legacy/Newspaper/js/td_wp_admin.min.js, but unfortunately I have no technical know how to go in deth.

I would kindly ask for your support as, above all on osdife.org, I cannot publish the new website if I do not fix this.

Lookind forward to hearing from you,
thank you,
regards
Pietro

Calin
tagDiv Staff

Hi,
Please try the follow steps, go in newspaper> system status and reset the key, make sure that you use a valid key, then in System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Let me know the results!
Thank you!

whichcamefirst
tagDiv Member

Hello!

The System Status Tab shows that all the requirements are met so we’ve made a fresh WordPress install with only the Newspaper theme installed and no other plugins. Everything is fine unless in we choose different block header in “Newspaper – Theme panel” -> “BLOCK SETTINGS”. Some block header templates keep the text centered (correctly aligned) and other keep the text aligned left (for example “Block Header 12”).

This seems to be a bug in the theme or tagDiv Composer plugin.

Please check and let us know how can we fix this.

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

mouthing off magazine
tagDiv Member

Hey Vlad,

Apologies for not replying back sooner. I have been away for the last few weeks.

Unfortunatly, this hasn’t seemed to solve the problem and the images keep adding themselves to the site.

I’ve checked the sites health status and it now mentions that: ‘Transient caching of parsed stylesheets is disabled’ & ‘Persistent object caching is not enabled’ now for some reason. If I enable these, do you think that this would solve the issue and prevent our instagram widgets from adding images to our folder system?

All the best,

Greg

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi Webmasterbibliomv, please make sure that you have activate the theme with your envato license key -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ if the problem persists, please reset the key from theme panel> system status -> https://imgur.com/FcSzuAu then in System status replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Vlad S
tagDiv Staff

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Calin
tagDiv Staff

Hi!
I’m sorry for not choosing the right words. I didn’t mean to offend you. You are right, there’s nothing in the theme panel system status that would indicate that the requirements are not met.
Is it possible that, between updates, you changed the page structure and added some new blocks, ads, scripts, or plugin(s)? Something that brings additional requests? Are you using the Standard Pack plugin?
If that’s not the case, we would like to investigate it for you as we had a few situations like this reported after the update. Our developers are trying to replicate it, so that we can identify the issue and, if it is related with the theme, fix it. For now, under all testing environments we could not replicate it. Would you be interested in sending us an email with this and help us investigate it on your website?
We are focused on providing you the best experience with our WordPress theme and we really test it thoroughly as we want you to be able to create, design and manage your website with pleasure.
I hope you decide to let us investigate, for this please send us an email at contact@tagdiv.com and include a link to this topic in the email!
Thank you for understanding!

Vlad S
tagDiv Staff

Hello !

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Alin [tagDiv]
tagDiv Staff

Hi,

1. Please make sure that your system status parameters are correctly increased according to our guide – https://forum.tagdiv.com/system-status-parameters-guide/
If the issue persist, please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can take a look. Also paste a link to this topic so we can identify you.
2. You can set a background image on row, like this – https://www.screencast.com/t/uM0oMm8LM1O5

Thanks!

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