Bonjour,
J’ai fait la mise à jour du thème (newspaper), depuis je n’ai plus rien sur la page d’accueil, plus précisément, sur toutes les pages qui utilisent le plugin Visual composer.
J’ai essayé différentes manières pour la mise à jour du thème (FTP, Envato Toolkit, Suppression et réinstallation du thème), et j’ai toujours le même problème.
La seule solution pour que tout fonctionne, c’est que je remette l’ancienne version du thème 7.6.
J’ai bien évidemment essayé de désactiver les plugins en place, mais c’est toujours pareil, rien ne fonctionne.
Mon serveur fonctionnant avec l’ancienne version, il est, je pense, évident que cela ne proviens pas de celui-ci.
Hi,
I learned in this post how to move the author box in general: https://forum.tagdiv.com/topic/have-3-questions/
Now I have a small follow up question, and that is how to relate this to my child theme. Should I then copy all the post template styles that we are using into my child theme and how could that affect future updates?
Thanks!
Hello ussainjw,
For more information about how you can update the theme, please consult here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ The ads for mobile theme should have to be added in these fields, like this -> https://www.screencast.com/t/2axTiJa9h3iH For more information about our mobile theme plugin, please consult here -> https://forum.tagdiv.com/the-mobile-theme/
Thanks for your understanding!
Good day.
Kindly see chat below which I had with support at MAXCDN.
TO summarise:
“Hi Etienne, I’ve used CDN rewrite for CDN integration, however, when I initially configured the issue was still there
but, i tried to exclude all css files from it and it appears that it is working now
so it’s definitely some of the core theme css files that is conflicting with CDN URL’s (external URL’s)
I am not sure which one since this requires further debugging by testing every css file on your theme when CDN is enabled
if you don’t mind, you can contact your theme devloper about this
but note that CDN is still enabled and all other files including js and images are being served from the CDN”
Kind regards, Etienne
Original chat:
Etienne:
Good day.
We have updated our theme files: https://themeforest.net/item/newsmag-news-magazine-newspaper/9512331
We have updated here on our staging site. You can see the nav issues at the top as well as the padding issues in the body: http://staging.adworld.ie/
username:adwrld
passw:adwrld
Current live site to use for comparison. This is still running old theme files and works fine: http://www.adworld.ie/
We have determined that this issue only happens when we enable the CDN > MAXCDN option on the W3 total cache plugin. When we disable it it works fine. We have tried to enable it and clearing all caches to no avail.
So in short – W3 total cache with CDN enabled breaks our site with our new theme files – it was fine with the old files.
Have you come across an issue like this before?
Kind regards;
Etienne
Ivan:
Hi Etienne and thanks for reaching out. Are you by any chance using minify or some other sort of backend caching on your origin? From what I can see there are no errors on CDN files themselves, but the theme has some issues with its styles, so I would recommend disabling all caching/minify options in W3TC and leaving CDN option enabled only.
Let me know if this works for you.
Ivan
Etienne:
Hi – thank you – gonna try that now
Hi there – I had a look and already the minify option is disabled on W3TC. The tick box is not ticked. Very strange. The only option that makes the theme files work correctly is if I disable cdn. Would you perhaps want to have a look in my wp backend?
Ivan:
Sure, that would be great if you could provide me with access credentials
great – thanks
http://staging.adworld.ie/wp-admin
Ivan:
Do I have your permission to temporary disable W3TC and try with some other plugin instead?
it will be just for debugging purposes
Etienne:
hi – sure – no problem
I do have a backup of the files etc.
As long as it’s for debug – unfortunately we do require this plugin as you know
Thank you
Ivan:
Hi Etienne, I’ve used CDN rewrite for CDN integration, however, when I initially configured the issue was still there
but, i tried to exclude all css files from it and it appears that it is working now
so it’s definitely some of the core theme css files that is conflicting with CDN URL’s (external URL’s)
I am not sure which one since this requires further debugging by testing every css file on your theme when CDN is enabled
if you don’t mind, you can contact your theme devloper about this
but note that CDN is still enabled and all other files including js and images are being served from the CDN
Etienne:
Hi Ivan
Thank you kindly for your feedback – I will contact them with this new information.
Good day. Thank you for your reply.
We have done some investigation – firstly we ensured that all theme files and plugins are updated.
We discovered that when we disable the “CDN” option in the “W3 Total Cache” plugin that the theme worked perfectly. As we require this plugin, we have tried to enable it and clear all caches etc. to no avail.
Have you come across this issue before, and if so, would you kindly be able to advise?
Thank you!
Salute Catalin and thank you for your detail answer.
1. The Social Counter is not displaying for the last 3 or 4 updates that I did, so I don’t think the update is the case. Also I’m using Cache plugin software to purge cache on regular basis. The Social Counter has not been working for a very long time and I have postpone it until now because I really need to use it.
2. The lines are showing not matter what page I am using. It happens when I slit a row into multiple rows. You get those lines similar to a separator. Initially I thought it’s the Visual Composer but again, I did the updates and they are still showing. Regarding some plugins that might affect this? I don’t know what to say, again, it’s been doing this for a while and I use trusted plugins, nothing fancy. Perhaps you guys can take a look? 🙂
3. The categories and sub-categories are set up properly and I do have more than 1 post.
4. Understood. Is there a way you can recommend my one? Perhaps a romanian? 🙂
I would really appreciate if you guys can take a look at those issues. Let me know if you need account credentials to test it.
Have a blessed day.
Hello sjlabar,
Please notice that it happens due to updating data by Facebook. You can try using the Facebook Debugger to force this action for a certain article post. Check here -> https://forum.tagdiv.com/facebook-share/ This tool is used to force this action when the Facebook has not updated all data. Sometimes it will take a while until the FB will update all of this information and that’s why this tool is used.
Thanks for your understanding!
After I updated the theme to version 7.7, the Editor Picks at the footer just does not show any posts.
Could you help?
My website is http://siamblockchain.com
Hello Cosmic,
1)Please make sure that you are suing the latest version of the theme and also, the latest version of Social Counter which comes bundled with the theme. Otherwise, please update it, clear all your caches and check the results. For more references about our Social Counter, please consult here ->https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/
2)These lines cannot come from our theme. Most likely, it comes from some of your plugins. You should provide your website URL so I can take a closer look and also, so I will be able to provide a more accurate code.
3)Please ensure that you have right setup your category or sub-category. Also, please check if you have minimum 1 posts in this sub_category. Otherwise, this will not be displayed. Let’s see the example -> https://www.screencast.com/t/nwMF6N3Pl1U5 -> https://www.screencast.com/t/xB3plY9p1
4)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
Hi,
Please use this guide to install or update your theme via FTP – https://forum.tagdiv.com/install-via-ftp/ Also please check these parameters and make the necessary modifications if needed – https://forum.tagdiv.com/system-status-parameters-guide/ As for the theme activation you can try the manual activation method – https://www.screencast.com/t/qvYFtRnF – https://www.screencast.com/t/OWDD1rGZF3q7
Thanks
Hello, I use Newsmag with Visual composer and I see the latest version of WP that it is compatible with is 4.7x, but WordPress is now up to 4.72….
WE have found that when we updated WP, it broke the VC a bit: The latest version of Visual Composer has also deprecated some of its short tags and features, so if they are being used, they’d no longer work after updating the plugin.
I am wondering if there is plans to make VC compatible with latest version and is there any feature that are no longer supported since 2015. We developed our site using VC, so i don’t want to have to start over.
thank you much
Jodi
Update: I disabled the Mobile Theme plugin in the Network Admin section and it fixed the problem!
The editor picks block at the footer is still not showing any posts though.
hi
on mobile version the ads are not being shown
though i have enabled the ads
also how do i update the theme?
Hey, just to update you all, in the new update, you need to modify a new header file called header-menu-h1.php for this solution to work.
Thank you Pradeep for this great tutorial by the way.
Thank you.
Hello Newspaper developer,
I would like to suggest to make an update which makes the blocks compatible for Firefox and Microsoft Edge. Only in Chrome my website appear in the way that the theme is designed.
Thanks in advantage.
My website: http://www.paarsevlinder.nl
My website http://some1spc.com/ is acting sluggish and the images have disappeared from every article. I have recently updated my buddypress plugin but the mobile site seems to functioning just fine. any advice?
Thank you! I´ll proceed with the update.
Hi,
I am having some troubles to Activate the license.
System Status > Registration key > Your theme is not registered! ( Activate Now )
If I click on the Activate Button I get this error message : Sorry, you are not allowed to access this page.
I was also trying to update the theme manually by uploading it using FTP but my site goes either down or I am having troubles re-activate my child theme but I cannot remember what was the error message while trying to re-active my child theme.
Can you please help me solve this issue as I assume there is an auto update when your product is successfully activated.
Thank you in advance
Hello CUSPMag,
In order to update your Visual Composer plugin, please start and read the documentation here -> https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Thanks for the message!
Hello David Henry,
In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.
Thanks for your understanding!
Hi Bogdan,
I am also having the same internal server error as Erythros. My first reaction was to contact my hosting company about this and their response was as follows:
It looks like there is an error with the theme itself:
[23-Feb-2017 04:08:04 UTC] PHP Fatal error: Call to undefined function get_header() in
/wp-content/themes/Newspaper/index.php on line 6
I have the latest update 7.7 installed and I’m still getting the same 500 response code as I got with Newspaper 7.6. I did not have this occur with any earlier themes.
So you’re suggesting it’s a server side issue and my hosting company says it’s a theme issue. Not sure where to go from here. Hopefully the above information is helpful in some way.
Kind regards
How would I update my visual composer? My site http://www.cuspmagazine.com won’t allow me to use VC.
THanks
