Search Results for 'update'

Hello ivpt,

We know about this issue and we will consider to fit in in near future update. Until this, please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_social_counter .block-title > span{
background-color:red;
color:green;
}
.td_block_social_counter .block-title{
border-color:red
}

Thanks.

Hello,

@Rudy Rodriguez
Wp super cache seems to have an incompatibility issue with the latest version of WP. Here is a temporary fix until they update their plugin: https://forum.tagdiv.com/topic/mobile-theme-does-not-work-properly/

@Chandu098
That is because you are using the mobile theme plugin. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

Maybe you have automatic updates on so wordpress or a plugin got updated automatically and a conflict created itself. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the gallery again.\

Thank you!

Hello Mayapur Voice,

All of these steps must be made via FTP because this is the surest method in this regard. First of all, before updating the theme, you will have to delete the old one and then, using the FTP method you must install the theme according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Please try again this process, more carefully and let us know how it goes! Also, if you cannot install it, please try to make a new clean install from scratch and try it there and see how it will go!

Thanks for your understanding!

Hello,

@oyvind The fix provided above has to be placed in the mobile theme custom css not the desktop verson as it’s a fix for mobiles only. If you still have the issue on desktop please provide a link to your site so we can onspect it as we do not get any such issue on our end.

@Mayapur Voice We will fix the mobile theme alignment issue in the next update that will be released in the following days

Thank you!

Hi,

You will have to update your theme as there was a problem with the mobile theme and the previous version of the theme. Please re-download the theme from themeforest and use this guide to install it : https://forum.tagdiv.com/how-to-update-the-theme-2/ The version will still be 7.3 as we did not change the version.
Or you can use this quick fix – edit functions.php file from mobile folder and add this code – http://screencast.com/t/rT7yar8D – http://pastebin.com/Rgn7ZPH6
Let us know how it goes and if you still cannot manage to solve this please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also paste a link to this topic.

Thanks!

Hello oyvind,

The author will need a bit of a CSS fix as the CSS got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Sorry for the inconvenience but please notice that we will consider fixing all of them as soon as possible in future updates.

Thanks for your message!

Hello Nordpresse,

Please3 keep in mind that our mobile theme has not been tested with the external cache and if you have these the theme will not working as properly.
After several investigations in this regard have concluded that this type of issue come from WP Super cache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Please notice that we have reported this issue to Jetpack and we are waiting for an update from them. Until that, you should use our workaround posted here -> https://github.com/Automattic/wp-super-cache/issues/132
Also, please try the theme without any untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting in the theme.

Thanks for the message!

Hello UHR,

I have inspected your website and I saw that you are using an old version of the theme with some untested plugins. Please try to update the theme to the latest version of it (Newspaper 7.3), update the Visual Composer to 4.12, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting plugins. If you want to bring high results with the theme, please notice that you should keep up with our updates. Also, please notice that the update of the theme will have to be made via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/newspaper-theme-documentation/ Also, before doing these steps, please make a full backup to your data according to the documentation here -> https://codex.wordpress.org/WordPress_Backups

Hope this helps!

Thanks.

Hello Kley,

The author will need a bit of a CSS fix as the CSS got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Sorry for the inconvenience but please notice that we will consider fixing all of them as soon as possible in future updates.

Thanks for your message!