Hi
Thanks for the quick reply. I know that the 7day post count does not represent the total views, but that is exactly why I want to be able to use that option. The sorting option was activated shortly after we started with the web site, so that can’t be an issue (and the ajax count view option you mentioned is activated). So this leaves me with the same issue since the latest theme update (and is not affecting articles published before the moment we updated the theme).
Is anybody else having the samen issue of can you reproduce it? My questions are basicly still the same:
1. What is causing the 7days post counter to register extra views
2. Why is post_view_count not affected
3. What can I do to get the correct number of views logged at post_views_count_7_day_total
Regards
Wilbert
Hi there,
just a quick question.
If I want to update revolution slider, what I have to do is just deleting the previous version and install the new one?
Will my previously made slides be deleted?
Thanks!
Thank you ! I have fixed this problem but now I can’t configure the custom display categories in the blocks. Nothing changes on the site after update parameters
Just wondering if anyone has used UberMenu 3 plugin with the Newspaper 7 theme. I want a more robust menu with more options but if anyone has had problems implementing in Newspaper 7 let me know.
Also, since the latest update my Tweet Wheel Pro plugin started messing up the backend pages of my site. I have since deactivated the plugin until I can find a solution. But would be curious if anyone experienced any issues with plugins and the new update.
Cheers
Bonjour,
Désolé je ne parle pas anglais merci google traduction
Sorry I do not speak English thank you google translation
j’ai un problème avec Visual Composer
I have a problem with Visual Composer
La mise à jour a été faite comme demandé là :
The update was made as requested here: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Pourriez vous m’aider ?
Could you help me ?
Merci
Eric
So I tried to reupload the theme and it failed because the “Destination Folder Already Exists”… How am I supposed to install the the theme “Update”? I’m on version 6.6.5. Should I expect that every time you do an update the theme is going to have these types of problems? Should I uninstall the previous version and then reinstall it from scratch? What do I do now?…
Also, I’m not an advanced user. You say “Clear all your caches”. You mean the browser cache? What “caches” exactly are you speaking about.
i make the last update of the theme and now everything is ok thanks
UPDATE:
Articles/post styles with full page header like style3 contains in <article> tag sidebar and comments – way too much HTML.
But some times if post have some image gallery, even post style1 is too long for Google News 🙁
I bought 3 of your theme, is same theme , problem is why is 2 of 3 theme that I’ve been updates in the same way dont have same widget like instagram widget, weather widget.. what is the problem … i already try 3x though FTP ..also same … please guide me .. tq
Hi
Visual Composer it’s tested an works fine. Make sure that you’re using V 4.11.2 of VC, clear all caches then test again. Here you can check our documentation for more detail about the update process: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Thanks!
Hi
Try to update Social Counter plugin to the version from this link: http://cdn.tagdiv.com/wp-content/uploads/2016/05/td-social-counter.zip then check if the error is still there.
I am not sure why this happens but it could be a problem caused by cache. Try to clear all caches after a new post it’s published then test again.
Thanks!
Hi,
We are not getting any type of error an the mac: http://screencast.com/t/naZCxnYpdD As you can see it has been updated to the latest versions of iOS and Safari but the counter still works as expected. It could be a local issue maybe. Please test this on a different machine.
Thank you!
So i need to update the entire site, and will have to redesign/re-set all my content after the update, because the VC no longer works? Is this serious?
Hello,
If you want to check what type of version you are using now, please check this section from your theme panel, like this -> http://screencast.com/t/Dy08L5Ir2 Please check here -> http://screencast.com/t/ke5uklHx and there you will see the date for our release updates.
Thanks.
Hi,
In your case, there is nothing special to do. Please follow this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure you update all theme plugins as well.
Thank you!
Content of Pages of my website is not showing on mobile version of the site. Please test this URL on mobile (www.buddybits.com/submit, http://www.buddybits.com/contact).
Kindly help me how to resolve it.
(Update: My website has your latest version of theme installed.)
Hello all,
Please try to update the theme to the latest version of it, Newspaper 7.1.1 and update all the required plugins to the latest version of them ->Visual Composer -> 4.11.2 and Social Counter -> 4.0 and then clear all your caches and check the results.
Thanks.
Hi
I’ve tried to send you an email but every time the process fails.
Try to update the social counter to the version here: http://cdn.tagdiv.com/wp-content/uploads/2016/05/td-social-counter.zip Just deactivate and delete current version you have it installed then install this one, clear all caches the test again.
Let us know how it goes.
Thanks!
Hello salimnazer,
Please notice that all your settings are kept to MySql database and when you update your theme, all of these will be loaded on your backend. So, please try to make an NEW install with another database and simply install your theme there and check after the theme behavior.
Hope this helps and let us know how it goes!
Thanks for you understanding!
Hello iamkingsleyf,
The latest version of Newspaper now is 7.1.1. Please try to update it to this version and please ensure that all of these processes have been made them via FTP. Try to clear the cache server and test it again.
Hope this helps and let us know how it goes!
Thanks.
Hi,
I’m going to update my website’s theme from 6.6.5 to 7.1.1. Is there anything special to do other than replace the theme’s folder and update the plugins?
Thanks!
Hello Larshell,
I have checked your website and I saw that you are using a lot of untested plugins which could create this type of issue in the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.
Thanks for your understanding!
Hi Catalin,
The reason I ask you this question is because every day I receive an email from Envato saying there is a new update of the Newspaper theme.
How can I check if it’s the last version?
Thank you
ok i will update to ver 7.1.1 and changes the parameter higher
I’ll tell you what happened …
thanks for help ..
Hi, I solve it after update the social counter plugin to version 4.
Just download the full theme package, then delete the plugin and install it again from the theme pack.
That’s it.
Daniel
