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Catalin
tagDiv Staff

Hello ankush,

Unfortunately, we cannot release the automatic update for Visual Composer because each new version of Visual Composer is still necessary to check deeper before launching this. If we will do as you say above, it would be more likely that the theme will not work as properly and probably you will request our help to fix that. Please keep in mind that we want to avoid these cases and we want that our theme to work as expected. I hope that you understand my message. If you disagree with this schedule, you can buy the Visual Composer plugin and all the issues that appear in our theme you will have to contact the Visual Composer support.

Thank you!

encarnimf
Participant
#0

Hello,

I’ve read and done everything that is explained in the documentation, erase the plugin and install it from the plugins that i download with the theme but it continue tell me to activate it: ” In order to receive all benefits of Visual Composer you need to activate your copy of plugin. By activating Visual Composer license you will unlock premium options – direct plugin updates and access to official support. ”

Thanks

Bogdan B.
tagDiv Staff

Hi,

1) The theme will use the image sizes as best it can, but if you plan on useng the images with a biger container than 620 * 300 then the images will not display properly. You should use a thumbnail regenerate plugin like this guide shows: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
and if you cannot update bigger images, use the thumbnail upscale plugin and regenerate thumbs after activation.
Here are more details about the thumbs used in our theme:
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
https://forum.tagdiv.com/theme-thumbs/
https://forum.tagdiv.com/featured-image/

2)You can remove the theme ads and there will be no space remaining after you remove them.

Thank you!

Catalin
tagDiv Staff

Hello newtag,

In principle, you need to do a custom template that supports this kind of pagination with this plugin because our templates do not support this. Unfortunately, we do not have a solution for this, but we will try to implement this feature of our next update. I have installed this plugin on my side and please notice that is not a simple task to make it work fine with the theme because it is necessary to do some additional customizations through the code until it runs correctly and these involve more customizations, sorry!

Sorry for the inconvenience!

shariarkuasa
tagDiv Member

I’m having the same problem. Running on wordpress 4.4.2. The homepage seem works fine but the category pages repeating posts on pagination. I don’t want to update the full theme as i have a lot of customization.

Is there a way to replace few files from the latest version of theme that would fix the problem. I didn’t install the visual composer as i don’t use any elements from that plugin, it’s very flat website.

Plugins: Disqus, tagDiv Speed Booster, W3 Total Cache and Yoast SEO only

Please have a look here: http://getandroidstuff.com/

Ankush Das
Participant
#0

Hello,

As you’re providing the Visual composer plugin for free with every purchase. If you can, then you should try enabling the automatic updates of Visual composer plugins for your user. For what? For security reasons… If there’s a new plugin version, that means there may be a security vulnerability in the previous version (may be a serious thing or a least thing of concern).

However, you provide new plugin updates along with a new version of Newspaper. You try to give it as soon as possible. I understand. But, “Security Breaches” don’t really wait for “as soon as possible”. Hope you understand my security concern. And, I don’t want anyone’s site getting compromised because of the outdated Visual Composer plugin.

Rukielnino
Participant
#0

The following problems is regarding your theme NEWSMAG and my website https://www.rukielnino.com

1). Your theme does not support “TECNO”phone browsers- TECNO mobile phones is used by 80% of Africans (600 million people) so am quite surprised your theme does not support the Techno phone browsers! When I type in my website URL or your theme Demo URL, your theme design looks like garbage/trash on TECNO phones!

2). I noticed that the photos on my website big thumbnails does not fit in properly to its thumbnail container- thereby giving blank space on the big slider images! Can’t you specify on your next update for photos to automatically fit in to thumbnail container?

3). On my homepage,when I try to show more than one category of post on a particular block, it won’t allow me select multiple categories on a block, I must have to choose only one category on each block and your theme documentation states I can select multiply categories on a particular block but why I try to do so, it won’t allow me- so why is this an issue????
Please solve!

4) There is one particular feature/plugin your theme Newsmag is lacking and that’s a membership plugin that will be customized by your developers and bundled along with your next version, a membership plugin that will support payment gateway like stripe/PayPal – if a membership feature is added to your theme- people will purchase your theme even if you raise your price of theme to $5,000.

You have woo-commerce/speed booster plugin with your Newsmag but why not a membership plugin to make a difference from other themes on themeforest????

5). Am using Wp super cache plugin and SSL CERTICATE and MAXCDN is that the reason why post views are not being displayed on my website and it always say 0 even when I get over 6,000 views on a particular post?????? I guess not, will you fix this on your next update?

Here is my website URL: https//www.rukielnino.com

benj0612
tagDiv Member

Hi,

I did everything exactly as you said. But I still have the problem. What it is strange is that as you saw in my screencast, some icones are, some not. It’s hard not to have the thumbnail.. I can understand if I’m alone having this problem it’s hard for you to update or do something, but, for me it still handicape me.

alexdobert
tagDiv Member

I’m sorry to be a stickler about this and at this point I am no longer looking for support, however, I can’t help but wonder if you are even reading my entire post or looking at my screenshot. The screenshot (link below again) clearly shows that there is a bbpresss folder FROM THE ORIGINAL DOWNLOAD OF THE THEME in the root folder. And if you look at the code of “content-single-topic.php” within that folder, you will see the following code. I am again highlighting the code that makes is clear that it was written by TagDiv since it is referring to td classes:

<?php
//single topic

/**
* Single Topic Content Part
*
* @package bbPress
* @subpackage Theme
*/

?>

<div id=”bbpress-forums”>

<?php do_action( ‘bbp_template_before_single_topic’ ); ?>

<?php if ( post_password_required() ) : ?>

<?php bbp_get_template_part( ‘form’, ‘protected’ ); ?>

<?php else : ?>

<?php //bbp_topic_tag_list(); ?>

<?php //bbp_single_topic_description(); ?>

<?php if ( bbp_show_lead_topic() ) : ?>

<?php //bbp_get_template_part( ‘content’, ‘single-topic-lead’ ); ?> <———- COMMENTED OUT!

<?php endif; ?>

<?php if ( bbp_has_replies() ) : ?>

<?php //bbp_get_template_part( ‘pagination’, ‘replies’ ); ?>

<?php do_action( ‘bbp_template_before_replies_loop’ ); ?>

<?php

?>

<ul class=”td-reply-list-header”>
<li class=”td-posted-in”>Posted in: “><?php bbp_forum_title(bbp_get_forum_id());?>

<li class=”td-favorite-subscribe”>
<?php bbp_user_favorites_link(); ?>
<?php bbp_user_subscribe_link(); ?>

<?php while ( bbp_replies() ) : bbp_the_reply(); ?>

<div class=”td-reply”>
<div class=”td-reply-author-thumb”>
<?php bbp_reply_author_link( array(‘show_role’ => true, ‘type’ => ‘avatar’, ‘size’ => 50 ) ); ?>
</div>
<div class=”td-reply-desc”>
<div class=”td-reply-header”>
<!– author –>
<div class=”td-reply-author”>
“><?php bbp_reply_author_display_name() ?>
</div>

<!– permalinks and post controls –>
<div class=”td-reply-controls”>
” class=”bbp-reply-permalink”>#<?php bbp_reply_id(); ?>
<?php do_action( ‘bbp_theme_before_reply_admin_links’ ); ?>
<?php bbp_reply_admin_links(); ?>
<?php do_action( ‘bbp_theme_after_reply_admin_links’ ); ?>
</div>

</div>

<!– comments –>
<div class=”td-reply-content”>
<span class=”bbp-topic-post-date”><?php bbp_reply_post_date(); ?></span>
<?php bbp_reply_content(); ?>
</div>

<?php if ( bbp_is_user_keymaster() ) : ?>
<?php do_action( ‘bbp_theme_before_reply_author_admin_details’ ); ?>
<div class=”bbp-reply-ip”><?php bbp_author_ip( bbp_get_reply_id() ); ?></div>
<?php do_action( ‘bbp_theme_after_reply_author_admin_details’ ); ?>
<?php endif; ?>
</div>
</div>

<?php endwhile; ?>

<?php do_action( ‘bbp_template_after_replies_loop’ ); ?>
<?php bbp_get_template_part( ‘pagination’, ‘replies’ ); ?>

<?php endif; ?>

<?php bbp_get_template_part( ‘form’, ‘reply’ ); ?>

<?php endif; ?>

<?php do_action( ‘bbp_template_after_single_topic’ ); ?>

</div>

At this point I do not care for any support, but do not tell me that I am mistaken and that the bbpress plugin or I put that folder into theme root. There is a screenshot of the never touched unzipped newspaper theme and you can clearly see a bbpress folder in it! I will concede that it is perhaps confusing and that there is an update where that folder no longer exists or was moved, but in my case, when I purchased and downloaded and installed the theme, it did! All I was really asking was how the style the lead topic the same as the replies, which your theme does! You can even see the td classes that are being called right in the PHP. I would think that it would be an easy fix, but since you guys don’t even believe what I am saying, I will figure this out on my own.

http://www.screencast.com/t/sIQJgjwtG

Thanks,

Alex

Andrei L.
tagDiv Member

Hi

Facebook count likes this way:
– if you share a post on fb and 10 people likes that post, the like’s number will be visible on facebook and also on your site. You should see 10 likes on facebook and 10 likes on your site.
– if another 15 visitors likes your post on your site the numbers will be like this: 25 likes on the site and still 10 likes on facebook. Facebook does not update the likes number received by a post from external sources, by external sources I mean your site, it only counts the likes received from the moment that post has been shared.

Thanks!

Bogdan B.
tagDiv Staff

Hi,
The code was added manual in case something went wrong with visual composer and the stylesheet did not load. In the current version though visual composer updated their plugin and this code can be removed. We will also remove it from the theme in the future version if it proves to do nothing else. We will further test this issue.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately we cannot provide a solution for this. You will have to search for a plugin that works as we have not tested any social login plugins with our theme. Nobody said none of them work though.
I will add this request to our list of updates and pass this information on to our development team.
Thank you for your suggestion!

alexdobert
tagDiv Member

Thank you for the link. It is the exact same one that I found and followed which led to the lead topic disappearing. Attached is a screenshot from the unzipped WP theme files and you can clearly see a bbpress folder, as well as 8 files within that folder. Below is the entire code from that single content php file and you can see the part “if show lead topic” is commented out. Perhaps that has been changed in a more recent update, but I assure you this originated on your end. You can even see the styling in the middle of the php document that is all TagDiv. If you could pleas advice how I can make the lead topic styled properly as it is now being styled by the default bbpress CSS, that would be great. The replies are styled properly.

->> http://pastebin.com/rAEC2cXh

Screen Shot 2016-04-11 at 5.48.01 AM

Thank you,

Alex

beijaflor
Participant
#0

Hi! I’m brand new to the theme and need help with the following:

> Where in the panel do I create a landing page with a certain ‘mosaic’ of featured posts? Currently, a list of posts are shown when landing on http://elevatingsound.com

> Where and how do I create a sidebar for the landing page? Then I would like to leverage the possibility to create specific sidebars per category, but first off I need to get up and running with a sidebar for the landing page.

Elevating Sound is a live site and since I unfortunately didn’t know how best to update a site to a new theme offline, I would appreciate your quick support on these items.

Thanks in advance!

Magnus.

Bogdan B.
tagDiv Staff

Hi,
You cannot disable wp booster. People get this error when the update is not done properly or they have custom modifications made.
Please make a clean install of the new version by following this guide: https://forum.tagdiv.com/install-via-ftp/
Please restore all modifications you made to the theme, and switch to the main theme if you use a child theme.
You can also set your search template from the theme paenl. Simply change the settings here and hit the save button: http://screencast.com/t/hH65D9slczNW
Let us know how it goes.
Thank you!

Catalin
tagDiv Staff

Hello benj0612,

Please ensure that you have correctly installed the Visual Composer and also, make sure that you have the latest version of this. Please set your Visual Composer, according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, please check your system status and try to increase all the parameters, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please try to disable all plugins except visual composer, clear cache and reset CDN files if you use it.

Hope this helps and let us know how it goes!

Thanks.

Bogdan B.
tagDiv Staff

Hi,
It seems some code is ‘breaking’ the theme so please make a few tests to see whare the error comes from:
1) Disable all plugins except visual composer, clear cache and reset cdn files to exclude a plugin conflict
2) Restore any custom modifications made to the theme code to their default values
3) If you use a child theme, please activate the main theme to see if the child is not the issue. (if you update the theme and you do not update the child theme as well, then this can happen. A child theme is not update proof)
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please remove your current version of the revolution slider plugin. Click the uninstall and then the delete files button. Then click on the add new button from the plugins section and this will prompt you to select the plugin you want to install from the a folder. You will find revolution slider 5 in this path: Newspaper-tf\plugins\revolution_slider_5 in the main theme zip you download from envato. You have to install revolution slider this way as it’s to big to be added in the theme panel.
As for the second request, updating to 6.7 will not affect your settings. Please follow this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and at the moment you’re not using our theme: http://screencast.com/t/agvbHn7jBUbS
Also I’ve tested a post from my test site with google structured data tool and didn’t get any error: http://screencast.com/t/IR5ll9GEYd These errors where fixed in V 2.3.4 of the theme, you can check the change look on themeforest: http://screencast.com/t/1mOOTxm81puhttp://themeforest.net/item/newsmag-news-magazine-newspaper/9512331
Make sure that you’re using the latest theme version available on themeforest, V 2.3.5 and also update the Visual Composer plugin at V 4.9 which is included in theme’s path.

Thanks!

Bogdan B.
tagDiv Staff

Hi,
Sorry but there is no update on this. There is no option to add a custom link to the featured image in the theme settings. Maybe you can find a plugin that has such a feature. (coding it in will not be so easy)
I will add this suggestion to our update list and pass this information on to the development team and if the feature will be requested by more people, maybe we will be able to implement it. We do try to implement more features with every major update, but this depends on the development team as they decide what gets implemented and what doesn’t.
Thank you for your understanding!

rajprajapati
Participant
#0

Hi

I have events on my site. where user can joing and i would like to give them customer as default role.
Below are the issues i am facing.

1. I have a plugin of event manger it creates pages of my booking but i was not able to add this link as dropdown under where logged in user name appears top left
2. A Customer cant update his/her profile address. How i can how my profile link of a customer under user name.
4. How to redirect user to home page after clinking on logout.

Catalin
tagDiv Staff

Hello newtag,

1)In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.
2)You can try to check in our forum by the infinite scroll and will find some threads with this subject discussed. As example, you can check this -> https://forum.tagdiv.com/topic/implement-infinite-scroll-on-single-posts/

Thank you for your understanding!

TechRanker
tagDiv Member

1. I posted pseudo code, not actual php. You’ll have to Google for the correct syntax. Here’s a code snippet from TechRanker.net theme’s header.php:

<?php if( is_home() || is_front_page() ) echo '<h1>'; else echo '<h2>'; ?>

2. I don’t have the Newspaper theme files handy but here’s a suggestion. Find the files for the blocks you plan to use and search those files for <H3>, <H4>, etc. Then use something similar to the code above to perform your conditional logic.

If you can figure out how to add these changes to a child theme instead of editing the actual theme files, that would be preferred. Otherwise, you will have to reapply these changes every time the theme is updated.

3. On pages, posts, and other content pages, <H2> should only be used by YOU the content writer, not the theme.

On the home page, archive pages, and other non content pages, <H2> can be used by the theme itself.

lukkachuppi
Participant
#0

Hello Tagdiv,

I know very much that you are working on Newspaper theme for providing more features, as for last two months I’m looking for an update related to AMP.

I heard that Google is now giving more weightage for websites having AMP pages, so if you can provide AMP on next updates it will be much welcome and more helpful for those who are looking for it like me. If Newspaper supports AMP, it will be the first theme in Theme forest who supports AMP and with great number of downloads.

If AMP is already supported in Newspaper please let me know and what all changes to be implemented on it.

Thanks!

Castle Yen
Participant
#0

I followed the instruction form the following page to upload files to Revolution Slider plugin but nothing changed.
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

My Revolution Slider’s version is still 4.6.93, what should I exactly do to update this plugin?
Also, will it change anything on my current website if I update to Newspaper6.7? (currently use 6.6.5)
I am a little bit confused by the update instruction, please help me.
Thanks a lot.

Castle

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