Search Results for 'update'

Hello,

Unfortunately we do not have a recommendation for you as we have not tested any security plugins. Here is a list of tested plugins: http://screencast.com/t/0KvK1ppKK
We plan in future updates to expand our tested plugin list.
Until then we recommend following this guide:
http://codex.wordpress.org/Hardening_WordPress

Thank you for your understanding.

Hello,
Please try to disable all your plugins, clear your cache and purge CDN if you use it. If the problem is still there another thing you can try is check the system status parameters and try to get the in the ‘green’ zone: http://screencast.com/t/bpnfaltKJ You can use this tutorial to do it: https://forum.tagdiv.com/system-status-parameters-guide/
If everything else fails you can do an update to the latest version (6.6) and make sure you make a back-up first:
https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello,
Unfortunately there is no option in the theme for it and a workaround is the only choice at the moment. Maybe in a future update we will be able to implement such an option if more users request it.
Thank you!

Hello,

We are working hard to solve this issue with Social Counter and we will release an update for it.
You could try this version of Social Counter(it worked for some users) – http://cdn.tagdiv.com/wp-content/uploads/2015/12/td-social-counter.zip Just deactivate and delete the current plugin and install this version, then use another fb id(like tagdiv) see if it works and then revert to your id so you will refresh it.
If it doesn’t work you will have to wait for the next update, we hope to fix it as soon as possible.

Thanks and sorry for inconvenience!

Hi,

We are working to solve this issue with Social Counter and we will release an update for it.
You could try this version of Social Counter(it worked for some users) – http://cdn.tagdiv.com/wp-content/uploads/2015/12/td-social-counter.zip Just deactivate and delete the current plugin and install this version, then use another fb id(like tagdiv) see if it works and then revert to your id so you will refresh it.
If it doesn’t work you will have to wait for the next update, we hope to fix it as soon as possible.

Thanks and sorry for inconvenience!

Hi,

Please update to the latest version of the theme 6.6 as I have checked our demo and did not found any issue – http://screencast.com/t/DI5sruZK Use this guide to update the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/ and see if you still have issues with it.

Thanks!

Hello,
In order to change the mobile menu color you will need to update your theme to the latest version if you do not have this option in the theme panel: http://screencast.com/t/LhLGuzA8U
https://forum.tagdiv.com/how-to-update-the-theme-2/
In order to disable the sidebar in the mobile menu you can use custom css:
@media(max-width:767px){
.td-ss-main-sidebar{
display:none!important;
}
}
Note that this code will only work for a sidebar (standard sidebar from widgets area) it will not work for pages that use 2 column visual composer rows.
Thanks.

Hello zookii,

The theme use the default WordPress registration that’s why appeared this issue after WordPress update and the function is deprecated. Please add change this code – http://screencast.com/t/5oHnnt3nsQkj with this – http://pastebin.com/tp9t4yRp .

Also, you can make an update to new version because in our new update this problem has been solved.
First of all, please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups

After this, you can use the ftp method from theme’s update guide to upload theme’s files and remove the previous theme files before uploading the most recent ones then test this again and let us know how it goes. You can find a video tutorial on how to do this in theme’s update guide here: http://screencast.com/t/jNFnYQ0ONo – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Hope this helps and let us know how it goes!

Thank you for message!

Hello,
Unfortunately there is no option for a vertical menu in our theme. You will need custom work in order to achieve this if you really need it. At the moment we do not have any plans to implement such an option. If more people request a vertical menu we will most likely implement it in a future update.
Thank you!

Hi paulks,

First of all, please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups
After this, you can use the ftp method from theme’s update guide to upload theme’s files and remove the previous theme files before uploading the most recent ones then test this again and let us know how it goes. You can find a video tutorial on how to do this in theme’s update guide here: http://screencast.com/t/jNFnYQ0ONo – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Hope this helps!

Thank you for your message!

Thank @Chris S and @Fernando_esp for your reply!

Have a nice day!

Hi,

@rayarasmussen If you follow the steps provided in the documentation regarding Envato Toolkit should work without any issues. Also if you want to update the theme via ftp or wordpress please make a full backup of your current installation and database. Please note that all the theme files will be overwritten so if you have some custom modifications to the code you will have to re-add them, the panel settings(theme and wordpress – or posts) should not be affected.

@George Please check the update guide for Envato Toolkit or the others 2 methods.

Thanks!

Hi,
CSS modification will not be affected as they are stored in the DB not the theme but core files modifications such as these will have to be redone if the file is changed in the update. Here is a list of modified files that will be repl;aced in the 6.6 version: http://tagdiv.com/td_deploy/Newspaper/changed_files_6.5_6.6.html
Thank you!

Hello,
It will break in an update only if the header.php file will be replaced. To be on the safe side, you can use a child theme to make your modification: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!

Hello @gopi, @kelvinchuks, @pdcryan

We are sorry for the inconvenience but Facebook changed a few things that made the social counter not work anymore. We know about the problem and our developers trying to solve this as soon as possible in near future.
Also, please update the social counter plugin by deleting your current one and installing the one that comes with the theme and you can try this version: http://cdn.tagdiv.com/wp-content/uploads/2015/11/td-social-counter.zip . I have tested on my side and works properly.

After this changes, if the problem is still there, please send an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

I hope this helps us let us know how it goes!

Thank you!

Hello Fernando_esp,

The new version of Newsmag is 2.3. Here you can see the full list of improvements: http://tagdiv.com/newsmag-2-3-update/ .
First of all, please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups
After this, you can use the ftp method from theme’s update guide to upload theme’s files and remove the previous theme files before uploading the most recent ones then test this again and let us know how it goes. You can find a video tutorial on how to do this in theme’s update guide here: http://screencast.com/t/jNFnYQ0ONo – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Hope this helps!

Thank you for your message!

Hello,
The latest version of our theme is 6.6
Please follow this guide on how to update your theme:
https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
We know an issue that if you have a lot of images in mega menu the sharer fails to get the correct image.(we still working on that to fix it).
We will release a fix for it in future updates.
Thank you!