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Hi,

Did you made the update on your official server or you made a copy and updated on a test setup?
Please provide more details.
The theme update shouldn’t affect the tweets.

Thank you!

Hi,

I have checked and inspected your site and found that post’s html structure is broken in your case, this is how the post with sidebar html structure should look like: http://screencast.com/t/LEKU0eekN1 and here is how yours looks: http://screencast.com/t/kTqD57c6Bl

Please make sure you disable and test this without any plugins active. Empty all caches, disable the plugins, lave just the VC plugin active then test again to make sure this happens due to a plugin. If this still happens make sure that you don’t have any html within posts’s content that could cause the html structure break and remove and backup all post’s content then update the post and test again.

Hope this helps!
Let us know how it goes!

Thanks!

Hi,

You cannot cannot connect to wordpress? Or your settings are not saved?
Please provide more details about this? How did you updated the theme? And did you upgraded from version 4? Do you get any errors?
I’m not sure why you have this issue, are you sure that you don’t use any plugins that may affect this? Check this guide how to update the theme(try to update via FTP) – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

Hi,

I’ve tested your site – http://www.clubalmafuerte.com/2012/05/28/test/ – and the issue is no longer there.
Unfortunately we cannot say what’s the cause for this, try to update the theme to a newer version, from what i see the issue is gone on the newer version. If you can’t update to the latest version i can provide older ones, just send me a request via email.

Thank you!

Hi,

We’re working on it, it will be fixed in one of the next updates.

Thank you!

Hi,

Unfortunately there is no option to set more articles to appear from a distance for bottom or when the user reach at a specific post element like Related Articles. We have this on our list and we will consider it for one of the future updates.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi @ctomlin,

We’re very sorry for all the trouble you’ve experienced. Newspaper 6 is a whole new theme that is released for free for all of our existing customers so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings, will change the shortcodes… Also you have to update the child theme, please note that old files customization or custom css will not work with the new version and you will have to adjust and re-add them.

Hope this helps!

Hi,

Sorry for delay we don’t work on weekends! We answer to the most oldest topics so if you add a new replies we get later to your topic.

Newspaper 6 is a whole new theme that is released for free for all of our existing customers so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible). We also changed the page templates I guess that you have used the default page template that allowed sidebar automatically to your content. Unfortunately in version 6 if you use the default or pagebuilder with latest articles you have to add the sidebar using pagebuilder. Try to change the template to pagebuilder with title and see how it looks – http://screencast.com/t/F85RTexAME
Also the block title style 1 that you used in previous version doesn’t exist anymore in version 6, that’s why appear this background issue for block title and you have to edit each homepage block and change the background color – http://screencast.com/t/7qRvDzjc
The VC frontend editor is deactivated from the theme files, as it doesn’t work with the theme’s blocks. You can activate it if you comment/delete this code – http://screencast.com/t/o8tlhjUyh

We tried to find the best way for the transition(the script), but some issues may appear. We are very sorry for all the problems that the update caused and if you cannot use the theme, we can arrange for a full refund(send an email at contact@tagdiv.com with you request,also paste a link to this topic and we will explain the procedure).

Sorry for inconvenience!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

I see that you use child theme, please make sure that you update it to the theme version as it seems to be an old version – http://screencast.com/t/Ear1LHjNVk You can find it in the /code folder from files that you download from themeforest – https://forum.tagdiv.com/whats-included/

Thanks!

Hi,

Please check this guide how to update the theme – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
If you still have issues please send an email at contact@tagdiv.com and also paste a link to this topic so we can know who you are and what your issue is.

Thanks!