Search Results for 'update'

Results from the Forum
mrnmnew
Participant
#0

After the latest update I initially got the ‘unable to display comments_count,like_count’ error and so I edited the files as suggested in this forum, td-composer/legacy/common/wp_booster/td_instagram.php.

Now I get:
“Instagram data error: The data could not be retrived using the wbfyouth Instagram ID. If you own this account, please connect to it in Theme’s Panel Social Networks > Instagram Account Access Configuration section.”

The social setting of the theme says it is connected to the instagram page.

What am I doing wrong?

Bettina
tagDiv Staff

Hello @ersandrino !

It is a simple adjustment: https://prnt.sc/3Dp6rmiehtgd
I can help you fix it via email, or you should wait until we add the fix in one of our future updates.

Thank you for understanding!

Anamaria
tagDiv Staff

Hello,

1. This is how Instagram works, together with Facebook API
2.Please edit the file td_instagram.php in this path td-composer/legacy/common/wp_booster/td_instagram.php and remove https://i.imgur.com/Mg9DE3w.png “comments_count,like_count” line 655 in the next update will be fixed.
3. Please check this setting https://i.imgur.com/ivhG6tr.png

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have created mobile templates, then you need to convert the header/footer -> https://www.screencast.com/t/HrjOBNayd please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY to be able to edit them with tagDiv Composer.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

signals
Participant
#0

Dear Support,
This has been going on for a few months now, updates are not getting rid of it and neither is disabling all plugins (except for tagdiv plugins). The php warning shows up in groups of 6 in my error log. any fixes to this coming?
Using Newspaper 12.4 and 6.2.2 wordpress.

Anamaria
tagDiv Staff

Hello,

In the next update will be added an option to include posts by specific custom field.

Thank you!

tonyl
tagDiv Member

I have the same issue too. I have entirely followed your guide regarding update php.ini .htacess and wp-config.php and nothing changed. I have even try to put twice more memory allowed (512 instead of 256) and still the same issue.

The problem doesn’t even come when trying to load all template. I’m trying to access it from where you advise it https://imgur.com/2F6MhfI

If you need to access my account, you already have all my credential by mail.

freshmademedia
Participant
#0

Hi,

after updating the Newspaper-theme to v 12.4 the mainpage is not any more shown on http://www.cadzand-online.de. Navigation and the other subsites are visible…but the photogaleries are destroyed…

Thanks for your support
best regards
Michael

2B-On
tagDiv Member

Hi Ana Maria,
We made no code changes. Plugin updates only. We have already visited Theme Panel -> Analytics/ Js code and all fields are empty.

Best Regards,
João Geraldes

  • This reply was modified 3 years by Anamaria. Reason: Delete the access
2B-On
tagDiv Member

Hi Ana Maria,

We made no code changes. Plugin updates only. We have already visited Theme Panel -> Analytics/ Js code and all fields are empty.

Regards,

JG

Bettina
tagDiv Staff

Hello @coinhaber !

I’ve tested now and it is working well.
Please make sure you have the latest update of the theme and WordPress as well.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Anamaria
tagDiv Staff

Hello,

Have you checked if don’t have a plugin conflict? Did you update a plugin or the theme recently?
Also, you can try to reinstall Cloud Library and the tagDiv Composer plugins. Delete them and reinstall from Newspaper -> plugins

Thank you!

Anamaria
tagDiv Staff

Hello,

You can create your own page with custom fields, set the page in Account details, and use the element User Update Form Submit https://i.imgur.com/61UrCrn.png -> https://i.imgur.com/Vhf2cL6.png
On the checkout page, you can’t add them.

Thank you!

newspulpaper
Participant
#0

Hi guys,

While working with the “posts loop” block, I realized that it only lists the posts from the main category and doesn’t display the posts from the subcategories of the parent category. This limitation negatively impacts the organization of information. Additionally, the Post Loops block is the only one that displays advertisements in the middle of the post lists. Therefore, I strongly suggest an update for the “posts loop” block to include both the category and subcategory posts.

I kindly request that you consider this suggestion for future updates. It would greatly enhance the functionality and organization of the “posts loop” block. Could you please let me know if and when this improvement can be implemented?

Thank you.

David

Central
tagDiv Member

Thank you dear,
about

“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

This is what i am doing, but how can i make 2-3 of these in the same position and make show up random, change with every page update ?

Bettina
tagDiv Staff

Hello @Atithya !

Normally, it should work well. But, we will investigate it and if there is an issue from our side, then we will add the fix in one of the future updates.

Thank you for understanding!

Anamaria
tagDiv Staff

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Anamaria
tagDiv Staff

Hi,

Yes, in the next update will be added.

Thank you!

John
Participant
#0

Hi,

We had left our site dormant for a while because the service (iCopyright Republishing Suite) we were using went out of business.

Would it be a challenge to upgrade our current system (Newspaper V 8.5.1) to update the latest system for the NewsPaper (Last Update 18 May 2023)

freshmademedia
tagDiv Member

Hello Anamaria,

I provides you three weeks ago the datas to your E-mail – but there was no reaktion and support about the issue “php 8.4” for the website http://www.nieuwvliet-online.de. And now we have an new problem after the update on version 12.4 with the frontpage of http://www.cadzand-online.de” which is not running…sorry aber this is really annoying…best regards Michael

smilelondon
tagDiv Member

Hi Bettina, thanks for getting back

See screen video here
https://app.screencast.com/HZ3BwSswedfC2

All permissions are set correctly
However, we could never update the Newspaper Theme directly here but had to do this from the multisite network site. Then come back to here and go through the normal plugin activation process afterwards. This works because Tag Div Composer and Cloud Library are already there and only need to be updated.

However for all our other plugins, installation is usually happening on network level. Then we can activate the plugin for each site or network wide.

Please advise on next steps or perhaps you can provide the download links to the Mobile Theme and AMP plugin

Thanks
Sven

Central
tagDiv Member

Are you going to add it in the future, to the next update?
I want to use it to create directory, but with one image only is not ok to list things

sohumraut
tagDiv Member

No new plugins installed. But yes I updated all the plugins on the site today before discovering the problem on the page I wanted to edit.

I’ve read that page and I’ll be honest, it’s a bit beyond me to try and fix. Is this something one of you guys will be able to fix?

Anamaria
tagDiv Staff

Hello,

Please let me know if you have installed a plugin recently, or updated a plugin.
Also, for your error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-7dom-the-model-does-not-match-the-content-current-3/

Thank you!

Atithya
tagDiv Member

I clearly remember, when I updated the theme then only this problem started showing up.

For example this article: https://www.electronicsforu.com/news/hyper-efficient-solar-panels-1000x-more-powerful

It is showing 3500 views on analytics but on the page it is showing just 30 views.

Viewing 25 results - 4,776 through 4,800 (of 45,280 total)