- NewsmagHow to update a plugin
- NewspaperHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewspaperHow to update the WPBakery Page Builder plugin
- NewspaperHow to Update the Newspaper Theme
- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
Just received an notification the update is available. May i ask what’s new in 12.7.3?
Hello
how to set og:image property only for specific (home) page?
preferably code snippet for functions.php, but how could I protect it from being rewritten on theme updates?
Hi,
Yes, we just made a theme update, please go to Newspaper > updates and click on check for new versions. After that, it should display Newspaper v12.7.3 https://i.imgur.com/fcWbLGQ.png
Thank you!
Hi, is there an update on this issue? Thanks
Hi,
That is a standard WordPress message that is usually used when a theme or plugin is updated. Most likely, an update was being made to your site at that time.
Normally, the theme package should appear in your Themeforest account as long as you didn’t request a refund for that product and as long as the author has provided it. I can confirm that the theme is available on Themeforest.
Thank you!
I updated the Newsmag theme and my website crashed, I was momentarily kicked out of my WordPress admin/dashboard portal, and the following error message appeared when typing in my website’s url: “Briefly unavailable for scheduled maintenance. Check back in a minute.”
After a little while, I was able to log back into my WordPress admin portal (thank goodness), however, the Newsmag theme is no longer downloaded to my account, somehow it removed itself from my downloaded themes.
I am now operating my website using another theme.
I would like to use Newsmag, however, don’t really know where to go from here. I don’t want my website to crash again. How did that happen? Did I do something wrong? If I were to re-download the Newsmag theme, and re-design the website from scratch, is it possible to avoid my website completely crashing upon updating the theme?
My website URL is: https://brooksysociety.com
Thank you in advance for the help!
Hi there,
We’ve noticed a recent change in how excerpts are displayed on post cards in our Newspaper theme. Previously, the subtitle field would appear under the post title (used as the excerpt text). However, now every excerpt seems to be auto-generated from the post content instead.
This is causing an issue for us because our posts follow a strict structure and all begin with the same intro text, so the auto-generated excerpts are repetitive and not useful.
Here’s what I’ve tried so far:
Cleared all caches (site and browser)
Checked the Theme Panel for any related settings
Verified that the subtitle is saving correctly (it is)
Confirmed that the excerpt field is empty (we don’t have it enabled for our custom post types)
Switched to the parent theme (instead of the child theme) to test — same behavior
Disabled all non-theme-related plugins to rule out conflicts
Could you please confirm if this is now the expected/default behavior, or if something may have changed in a recent update?
If it’s not intended, could you point me to how we can restore the previous behavior where the subtitle was used as the excerpt text on post cards?
Thanks in advance for your help!
Hi,
It appears that the changes have been made in Newspaper v12.7.2, but the developers forgot to update the plugin version from 5.4.1 to 5.4.2. We’ll release a new update in the coming days to resolve this situation.
Thank you!
I lately have this error message saying ‘too much recursion’.
Investigating I found out that in 99% of WordPress cases, this error may be caused by a bug in the JavaScript code of a plugin or theme. With regards to the plugins, I haven’t added any new plugin since the latest update.
Might it be the Newspaper template we are using?
Thank you!
Hi,
First, make sure you are using the latest version of the theme, 12.7.2. If you have an old version of the theme, make a full backup and update the theme.
If you already have the latest version, first check if you have set some fixed numbers for the social counter https://forum.tagdiv.com/tagdiv-social-counter-intro/ https://i.imgur.com/ezLA45O.png
Another solution is to disable and delete tagDiv Composer and tagDiv Social Counter and reinstall them from Newspaper > plugins.
Thanks!
Hello Support Team,
I’m facing an issue with my WooCommerce attribute filters and variation swatches. Earlier, my product filters and variations displayed color boxes and size buttons, but now they are showing only as dropdowns.
I haven’t changed any settings related to attributes, but this issue started recently — it might be after a theme or plugin update.
Here’s what I have noticed:
Color attributes are showing as a dropdown instead of color circles.
Size attributes are also appearing as dropdowns instead of label buttons.
Previously, everything worked perfectly with visual swatches.
Please help me fix this so that the visual selection (color boxes and size buttons) appear again in both product pages and filter widgets.
I found that rolling back to the previous version works for now. Perhaps something to explore for the next update.
We have noticed the follower counts on the TagDiv Social Counter have not been updating, likely for several years now. Particularly Facebook. Is there a way to force the update or fix the issue?
Hello,
My recommendation is to wait 1-2 days, and a new theme update to be made (various fixes for the current theme update). Also, please make sure you have a complete backup of the site before the update, or best of all, do a test for each site separately on a staging.
After the update, please check if there are any landmarks that need to be generated, also please if you can provide some images of the elements where they should be to show them to the developers.
Thank you!
Hello,
I’m glad you resolved the situation in a timely manner.
Unfortunately, I don’t know exactly what happened in this case, I can only give my opinion from similar cases. It is possible that the theme plugins were not installed automatically, in which case they must be installed from Newspaper > plugins (I think this is the most common situation), once the plugins are installed everything returns to normal. Another situation is when during the theme update another plugin or setting on the host interferes with it, and all the settings in the theme panel are lost (I think this is the worst case), in this situation what needs to be done is to use a backup from the theme panel https://forum.tagdiv.com/import-export-theme-settings/
But the most recommended of all is that when an update appears, it should be tested on a staging that is a 1:1 copy of the site, you can use wp staging, this way you can test if everything will go well during the update or if problems arise and how they can be solved in a timely manner.
Thank you!
Hello
Thank you, the update helped and the Events plugin is working properly.
I have another strange problem.
1. When I go to a category, a banner appears, and I can’t find the settings to edit it anywhere.
https://prnt.sc/-dkHv3CeaScu
2. Same situation as above.
https://prnt.sc/MoN-HG8jE8VJ
3. It says RELATED here, and I don’t know where to change it to my own.
https://prnt.sc/N_YHSzK_iAu7
4. After clicking My Account, it says Get into your account.
Where can I change it to my own?
Hi Calin!
Thanks for your fast reply! We are using Newspaper 12.7.1 and 12.6.8.
I asked our Admin to make the update. He always insists on doing it himself.
I will let you know when it’s done.
It’s for the following websites:
https://magazin.s-vorteilspartner.de/
https://s-quin-magazin.de/
https://www.starmag.online/
https://flin-magazin.de/
I am not sure about your question about the elements. We are using pages that are built with the standard tagDiv Composer, also standard header and footer templates. There is currently no <main> and other landmarks generated by the theme. Can you check it with the webbrowser or do you need screenshots or other info?
Thanks a lot!
Gunnar
Hi,
Please create a full backup of your website and update the theme to the latest version (12.7.2). This update should resolve some of the reported issues. Our developers will review the remaining problems and determine the appropriate solutions.
https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
I think there will be an update on the theme, so you will be notified.
Hi,
I just checked the website, and everything seems to be working fine now.
Did you check the theme plugins after the theme update to ensure all the previous plugins are installed and up to date? You can do this under Newspaper > Plugins.
Hi Gunnar,
Please let us know the elements that you are using on your website so we can check them and improve.
Also, make sure that you are using the latest theme version 12.7.2. If you have an old version, make a website backup, and only after that update the theme.
Thank you!
I apologize for this inconvenience,
I understand what you are saying and that for you that ajax end point is exposed is a bug, but unfortunately for the moment there are only 2 solutions, use google recaptcha or comment that line of code on each theme update.
I have sent a notification to the developers if they can also implement cloudflare as recaptcha for that ajax end point.
Ok, will we getting an automated update note when the fix has been published and a new release has been made or should we check somewhere else?
Ohh, I see what you mean. I announced to the developers about this situation. It appears that the changes have been made, but they forgot to update the plugin version. We’ll do our best for next week to make a new update for this situation and the one with TOC.
Sorry for the inconvenience!
Thank you for your understanding!
Thanks for the update, Calin. Hope it’s available asap.
