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Bettina
tagDiv Staff

Hello!

I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

fredredwoods
tagDiv Member

Please investigate this further. WordPress updated to 6.0 yesterday (May 24).

When in TagDiv Composer (editing a page) on a “Text with title” the normal operation is to click on “Edit Content” and then a WP editor appears, so that the content can be edited.
Clicking on Edit Content now brings up the editing box but with “endless circle” — and the editor does not load.

I could edit the .htaccess file — but I do not think that’s the issue.
Everything worked fine until the 6.0 upgrade.

Please look in to this. I cannot edit my pages.
Thank you.

Anamaria
tagDiv Staff

Hi,

Currently, version 11.5 is not compatible with the latest version of WordPress.
We will also add fixes for any issues that arise, with the latest version of WordPress in the next theme update.

Thank you!

Archerix
tagDiv Member

I have the same problem every time i update Newspaper. After upgrading i have to reinstall the Newspaper plugins and then i must go to the plugins page to activate them.

I thought it was the normal behavior of the upgrade, but apparently it should all be automatic, strange

RECORD EUROPA
Participant
#0

After the update to wordpress 6.0 in the menu, all items with mega menu show the same sub-categories. In fact, they present all the categories and sub-categories of the site.
https://recordeuropa.com/wp-content/uploads/2022/05/mega-menu-with-sub-categories.jpg

We have two identical sites (one in staging) where the same thing happens.

In the Appearance > Menu options, the option ‘Make this category mega menu’ no longer appears.
https://recordeuropa.com/wp-content/uploads/2022/05/menu-item-no-drop-down.png

Which appears here under ‘To create a MegaMenu with Sub-categories:’
https://forum.tagdiv.com/mega-menu/

We’ve already deactivated all plugins – it doesn’t work.
We’ve already uninstalled all tagDiv plugins and re-installed – it doesn’t work.
FYI Our hosting is wordpress.com

Can you help us?

napster
Participant
#0

Hello.
After update to ver 11.5 I can’t edit every page in my website.
I’m getting the error:
Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

the website is http://www.lifescience.pl

Bettina
tagDiv Staff

Hello!

We will have the new update with the all the requested queries as soon as possible.

Please be patient!

Chris Baird
tagDiv Member

Any update?

Maybe wait to release features until they are polished and ready…

juler1
Participant
#0

When I try to update existing content on a page through Div Tag composer, the edit box opens but keeps buffering so am unable to do so. Any ideas why?

kevinsikora
tagDiv Member

If you look at those two screenshots you sent me, they’re different. But they both are used to display a date. One date is the created date while the other is the modified date. Why do they have different configuration options?

If you display the modified date next to the created date, the dates won’t line up properly.

Ideally, I would like to have the following displayed:

Updated: 01/02/2022. Created: 01/02/2021

If you try to get those two dates on the same row, they won’t line up.

catalingeangos
Participant
#0

Hi, i had these issues for long time and i don’t know how to fix it. I think i’ve been waiting maybe your team will fix it on the future updates but didn’t happen. So when i’m using smart lists let’s say for H3, and then i add other headings below, the last H3 from the list is automatically taking the pictures from the last H2.
article here
As you can see, if you go down to “Nortiv 8 Barefoot Water Shoes”, the last H3 of the list, there is one picture that was supposed to be under the next H2 – “Types of Water shoes”.
I have tried numerous times to sort out this issue but is nothing i can do.
Sometimes we don’t want to add pictures and only add the amazon plugin but is always taking and using the first picture from the content below.
And there are some other issues as well sometimes, for example im doing more H2 tiles with H3 under each of them, and if i want to use these smart lists just for one of them, i cannot, they keep counting all the H3 when i actually want them to be part only to one of the H2.
Is any way to sort this out or to make it on your to-do list please? I asked maybe one year ago the same questions and someone said will fix it but nothing happened yet.
Thank you

Bettina
tagDiv Staff

Hello @mediamiu!

Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and try to update the theme again.

Thank you!

mediamiu
tagDiv Member

What do you mean by “any extra plugins”, please?
I have 3 licences for 3 differents sites and it’s always the same thing. I had to set up a monitoring on those sites only to detect your update and fix it as quickly as possible

Bettina
tagDiv Staff

Hello @mediamiu!

Strange!
Are you sure you do not use any extra plugins which have some settings about updates?
Please try to update the theme with all the extra plugins or cache plugins disabled and let me know the results!

Thank you!

mediamiu
tagDiv Member

No, never! For each them update, here is the result: https://tinyurl.com/22nf7fyv
And this time, it’s worst. Even after activate tagDiv Composer, all is always broken:https://www.pepsncoach.fr/.
Annoying!

  • This reply was modified 4 years by mediamiu.
Bettina
tagDiv Staff

Hello!

We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.
If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

First of all, it is not recommended to auto-update any theme or plugin, as there is a possibility that it may cause certain problems with the functionality of the website. Also, it is always advisable to make a backup to all files and databases before updating -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://wordpress.org/support/article/updating-wordpress/
It looks like the tagDiv plugins can’t be installed, like tagDiv Composer and tagDiv Cloud Library, so please check and activated the plugins.
There are also situations where the update does not work properly (due to certain extra plugins that are active, certain restrictions, and server settings), so, please deactivated all extra plugins (if you have WordFence, you need to use the WordFence Assistant to remove it).

Thank you!

Anamaria
tagDiv Staff

Hello,

For nofollow an option will be introduced whether you want it or not to have it, please check this topic -> https://forum.tagdiv.com/topic/outgoing-internal-links-contain-nofollow-attribute-after-the-last-update/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you use a child theme, if yes, please use the main theme.
Also, please try to reset the key and activate again the website -> https://i.imgur.com/6MOhNZo.png and try after to update the theme.

Thank you!

Umut
Participant
#0

It says there is an update but it does not open.

Calin
tagDiv Staff

Hi Alex Amos,
Normally when you update the theme all theme settings should remain (settings made in the theme panel and with tagDiv Composer), but if you have made custom changes in the theme files, those will be lost.
Thank you!

Alex Amos
tagDiv Member

When you upload the update to your website, will you have to rearrange your previous setting. I don’t know if I am using the right terms but I want to know if after updating your website will be scattered and you have to rearrange again

suffolk_nick
tagDiv Member

Hi Anamaria I thought I saw that Flipboard was being added to Social Share, however I just updated to Ver 11.5 of Newspaper and it is still not available to add from my control panel.

Is there anything I can do to get it to appear under sharing options on my posts?

knthdgd
tagDiv Member

I am 99% sure that it happened when WordPress automatically updated the theme from 11.4.2 to 11.5

Bettina
tagDiv Staff

Hello!

You need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update.
As a suggestion, disable the lazy load animation. Other starting points to improve your website page speed are here:
https://www.xtechkr.com/optimize-newspaper-theme/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

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