Search Results for 'update'

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Calin
tagDiv Staff

Hi usman,
So now you have updated to the latest version, but on the phone it looks like before the update. If before the update mobile theme plugin was used, then it will look the same now, only if you want to use the responsive version, then it may look different.
Or it may be a harder cache that still persists and delivers the old cache to the mobile version.
Thank you!

Bettina
tagDiv Staff
Calin
tagDiv Staff

Hi,
I understand what you are saying, but unfortunately this cannot be done only with css, you need some functions in the back to do the filtering to be able to select more categories. This is already on our list and will be added in the next theme updates
Thank you for your understanding!

iamgauravpal
Participant
#0

Hi, the new update notification is showing in the newspaper but when i click on the updates option there is no option to update. It is showing just blank page there. Here is the screenshot – https://imgur.com/a/YSPD9jh

GamersRD
tagDiv Member

Hi there,

Just to confirm that the recent update fixed my problem at all.

Thanks again.

Craig
Participant
#0

Happy to pay for help on this don’t know what has happened.

please email me team

zgdk2273
Participant
#0

I read the newspaper 11.4.3 release log and saw a new entry:Manage License System – Easily assign your key to a specific domain to access all the theme features. The new system allows you to manage multiple license keys on multiple domains;

What does this update mean?

Does it mean that my key can be shared to other domains?

Calin
tagDiv Staff

Hi,
What I can suggest is first to make a full backup for your website and database and after that to update the theme (also, you can try first on staging or subdomain).
The theme should be updated via FTP, by replacing the old theme with the new one (replace not overwrite), in case that there are custom changes in the theme files, those will be lost.
After the theme is installed, please install the theme plugins: tagDiv Composer, tagDiv Standard Pack and the rest of the theme plugins that you had before the theme update (social counter, newsletter).
I hope this will help you!
Thank you!

Shubham Patel
Participant
#0

Newspaper theme’s recent update added new demos but that demos are not available in Cloud templates. How long it takes to be available on cloud template library.

newspaperalobendovn
Participant
#0

After I updated to the new version of the newspaper theme, I couldn’t open the article on the website with the following error:

“td_api_base::mark_used_on_page : a component with the ID: single_template_13 is not set.
/home/alobendo/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php”.

I look forward to receiving support. Thank you very much!

anuragjain1405
Participant
#0

Hi,

Please check the link related to the issue to update the mobile toggle slider
http://shabashindia.itpeople4u.com/wp-content/uploads/2022/04/1.jpg

We didn’t find the option to edit the content (like social media icon, navigation etc) on the mobile toggle slider
Please let us know how to edit this

Thanks
Anurag Jain

Alex
tagDiv Member

The problem has already been solved. You just have to update and then start validating on Google Search.

dmxsta
tagDiv Member

Hi Bettina,

It’s been 3 weeks and we still can’t get an update on something so minor?

Newspaper theme promises that the theme is great to run a review site, however, it’s impossible to run a quality review site when the schema is broken. This is very basic stuff and should have been fixed a long time ago when we were first promised

For a best-selling theme, Tagdiv treats its paying customers very poorly and it’s totally unacceptable.

internath
Participant
#0

Hi,

How I can Update the theme ?
I have renew support for my licence.
see to the panel Theme
http://is.am/52cw

Thanks

giuppe
tagDiv Member

I can confirm, update to 11.4.3 broke the filtering by tag on my site too.

Calin
tagDiv Staff

Hi,
If you have used mobile page template then it will be indexed but it will only appear for mobile. If it appears on the desktop, it may be a cache problem. If you are logged in the problem persists?
Thank you!

great1212
tagDiv Member

We want to display the Instagram pictures with standard footer. There are many websites that are displaying Instagram with standard footer.

This is not the solution to just change standard footer with cloud one.

About 5 new theme updates have been rolled out since the start of this issue and the issue still stay where it was before, desipte being multiple assurances by TD Support guys.

Calin
tagDiv Staff

Hi,
Indeed it is a problem with allinone seo, our developers are working on a fix and soon it will be added to the theme.
Please try this fix. Please disable and delete tagDiv Composer plugin and reinstall it from Newspaper > plugins.
Thank you for your understanding!

Hi globatium, that problem should be resolved in Newspaper v11.4.3 an for some users was in 11.4.2 Please update the theme.
Thank you!

Calin
tagDiv Staff

Hi,
This is the first time when I see this problem. I just tried to recreate it on my install but for my is working correctly -> https://i.imgur.com/PUHDdST.png
Can you please make a test using only tagDiv plugins on a new page.
Also you can update the theme to v11.4.3 -> https://forum.tagdiv.com/how-to-update-the-theme-2/
In case that the problem is still persisting, then please make a full backup and contact us via email at contact@tagdiv.com and please provide wp-admin access to check the problem.
Thank you!

Calin
tagDiv Staff

Hello,
If you have done the translations in the theme files, then yes they will be deleted when the theme is updated.
Using the translator from the theme panel and tagdiv Composer you can edit all the texts that appear on the site, so, if the translations were done in the theme panel -> https://i.imgur.com/Fre06R0.png, then please use a revision of the theme panel -> https://i.imgur.com/KcT1VD7.png
Thank you!

Calin
tagDiv Staff

Hi,
Yes we also thought about this, but unfortunately it takes a long time for every time all the documentation to be reviewed.
We are trying to make an article/guide with the new options.
1. We added a new functionality for the users that are using the subscription plugin and use the menu login -> https://i.imgur.com/HbbWn1n.png this option can be enabled from theme panel -> https://i.imgur.com/r0TMyAy.png and the guide for FB api key is this one -> https://forum.tagdiv.com/how-to-generate-facebook-app-id/
2. This option was added on single post template on the single post content shortcode for ads -> https://i.imgur.com/LPsgnCx.png
3. The sticky menu from the mobile theme plugin has not an option for on off -> https://i.imgur.com/uMrcLAB.png
4. This option it is referring to this -> https://i.imgur.com/1oxTRj6.png before the header live search needed to be licked to be open the search modal -> https://i.imgur.com/HgVsZuR.png
5. It is about the “Exclusive” label -> https://i.imgur.com/Dwhb33x.png that until now was set only on flex blocks and now was added on flex grids too
6. This is a new implementation in our theme so you can see the sites where you license key is set this will look like -> https://i.imgur.com/YguNv09.png you can find more details in this article -> https://tagdiv.com/update-version-11-4-3-newspaper-theme-is-rtl-ready/
7. Those options were added in cloud template to can import in backend homepages and pages-> https://i.imgur.com/Lbwsujb.png
I hope this will help!
Thank you!

Calin
tagDiv Staff

Hi,
Yes, indeed, the copy url button was not added to the amp because it uses JavaScript functions that do not work on the amp, a separate code must be created to work on the amp.
This is on our list, but it has a low priority, I can’t call you exactly if this option will be added in the next update.
Thank you for your understanding!

greenleads_bg
Participant
#0

Hello,

I want to report an issue after the latest update of the theme to version: 11.4.3 and the updates of the included plugins.
We immediately got an error on AIOSEO plugin, you can see the error here: https://prnt.sc/8-1M5N6vE-TH

I contacted support for AIOSEO and after they checked it seems that the problem is related to the tagDiv Composer plugin. Considering the feedback things break due to the fact that the tagDiv Composer plugin is using Vue in development mode which seems to break any other plugin that uses Vue Router.

Please be so kind to provide a fix for this problem.

Meanwhile, I see that I have the option to downgrade to a previous version of the theme, would this downgrade the incl. plugins as well, in this case, tagDiv Composer?

Thank you in advance for your time and help on the matter.

mathclash
Participant
#0

Hello there, the tab Update dont load the update options, someone know how?

https://ibb.co/FYjcQ4H

Vincent
tagDiv Member

I have solved this problem, it is a small bug when the feature name of the review is left empty. it requires that the feature name must have a inputted name. but in my case, leaving the feature name empty is much more efficient. Hope you can update this problem in future.

Thanks very much.

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