Search Results for 'update'

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republicanamerican
tagDiv Member

I’ve updated the theme and turned off the backups, it resulted in a 40 btye savings. Thats not much.

RichFarina
tagDiv Member

I just got off the phone with my host support at Hostgator.com. I spoke to a 15-year WordPress Developer. After he spent over 30 minutes with me troubleshooting, he came to the conclusion that the Newspaper Theme has not been updated since July 2021 and that WordPress has had a major update with a lot of features including the block features which he says that the Newspaper Theme 11.2 (which I have installed) does not address.

He further said that the image blocks placed in a blog Post are not working properly to link to a different destination URL because of the current Newspaper Theme version.

Does your development team even know that this is an issue?

Please advise. Obviously, I am a Registered User of this theme but this issue exists and it is NOT happening because of anything in my WordPress setup or hosting.

Rich Farina

AdminWill
Participant
#0

Good afternoon,

I have scouted the forum for a solution, which I didn’t find.

Problem: I have used the dedicated tagdiv mobile design tool to create a mobile page for 2 pages on my website (wwww.chemindecosse.com). But the homepage (https://www.chemindecosse.com/) doesn’t load as expected on a mobile device, it shows the desktop layout. The other one (https://www.chemindecosse.com/excursions-au-depart-edimbourg/) shows an old version of the mobile layout, but not the one with the latest modification.

I am aware that sounds like a cache problem, and I configured the wp supercache just as it was mentionned in numerous post in the forum but it still doesn’t change the issue.

For your information, I can get the latest mobile layouts updates when accessing the website as admin, but the problem appears when I use a private navigation.

Many thanks for your help,

Will

republicanamerican
Participant
#0

I have multiple Newspaper 11 sites on a wordpress network.
When I log into a site and press the upgrade button in the Newspaper admin area, it takes me to the network upgrade page where there is no way to update the them or the plugins.

bachusxp
Participant
#0

Hello,
Please help me with upgrade
I have a old site on 7.0 (taken from someone else)
I buy theme, activate theme, but i don’t have option to update. What i try
1. Install Envato market plugin (don’t have option to update)
2. Upload via CMS, but i have now 2 theme, not have a option to upgrade theme

https://subiectulzilei.md/

Thanks in advance!

Jknize
tagDiv Member

TagDiv Composer and TagDiv Standard pack plugins are installed and updated. but still the error the same 🙁

Vlad S
tagDiv Staff

Hello!

Please update your themes to latest version and this error will disappear. If that does not work, contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Vlad S
tagDiv Staff

Hello!

Please update your themes to latest version and this error will disappear. If that does not work, contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Vlad S
tagDiv Staff

Hello!

Please update your themes to latest version and this error will disappear. If that does not work, contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

ducpham
tagDiv Member

hope new update will be available

RichFarina
tagDiv Member

By the way, this occurred when I added a new image AND with images that were already in posts. I recently updated the theme from 8.5 to 11.2. Could that have caused this?

Does that mean I have to do this will all images in my posts?

Rich

Vlad S
tagDiv Staff

Hello!

Please make sure that you have installed and updated all the plugins. TagDiv Composer and TagDiv Standard pack plugin.

Let us know the result!
Thank you!

yukiy531
Participant
#0

Hello,
When I update the theme from Newspaper Version: 9.1 to Version: 11.2, the page does not display properly.

http://sbn.japaho.com/sbn-test/

Please tell me how to fix it.

The Inner North
Participant
#0

For some reason my entire website was interrupted with a single page from the Theme, saying the license key is not registered?
I bought this product, uploaded the entire zip file on the WordPress, and it is registered. Why is this happening? I have a high traffic website that contains news and social updates for the community and now it is gone!!!

Vlad S
tagDiv Staff

Hello!

Unfortunately for this at the moment there is no option. I have sent this to our developers to take in consideration in the future updates.

Thank you!

cgibson
tagDiv Member

@bbsbhutan
Do you have the font awesome plugin installed?
I have the same issue & believe the latest update to that plugin to be the cause.

janne-l
tagDiv Member

Same here. I have post poned the latest update on purpose because the updates usually are causing extra headache. I’m now forced to update, wish me luck!

ptv_support
Participant
#0

Hello
My site showed the “Unactivated theme” page today… the theme is fully paid, activated, and the support is valid – for me update to version 11.2 and plugins update helped… but how can I avoid such a situation in the feature?

ptv_support
tagDiv Member

Same to me – it apears to be a theme problem… It’s not good recomendation for paid and activated theme to do this… for me update to new version and plugins update helped.

Toni S.
tagDiv Member

Never mind. Css code had disappeared during some update.

zebu59
tagDiv Member

Hello,

Theme mobiles would seem to pose a lot of concerns at the moment:

https://forum.tagdiv.com/topic/update-diary-and-worries-mobile-theme/

Vlad S
tagDiv Staff

Hello!

We would like to proceed with the update ourselves in order to make sure that everything works properly. Please contact us via email at contact@tagdiv.com and provide the following:

– cpanel url and credentials
– admin url and credentials
– A link to this topic in order to identify you

Also please make sure to have a backup ready just in case.

Our team will take a look!

Thank you !

notizieoggi
Participant
#0

The list of categories is not visible in the Editor now.
I had a problem: “The response is not a valid JSON response” when I was going to publish an article. Now I resolved with an update of Newspaper at 11.2, but still categories are not visible. I tried to deactived all plugins and the problem was into one of tagdiv’s plugins

After the pubblication of an article, I am able to change the category (it takes the default one)

I still have the error when I open the Editor:
https://i.ibb.co/0KVP3s1/Schermata-2021-08-16-alle-10-35-36.jpg

Vlad S
tagDiv Staff

Hello!

We would like to proceed with the update ourselves in order to make sure that everything works properly. Please contact us via email at contact@tagdiv.com and provide the following:

– cpanel url and credentials
– admin url and credentials
– A link to this topic in order to identify you

Also please make sure to have a backup ready just in case.

Our team will take a look!

Thank you !

AEGISAlliance
tagDiv Member

Hi, I know this is an old thread, but I had run into the same problem. I just figured out that I can simply disable lazy load for all images of a specific size instead of for classes like the mobile version problem.

I changed the image sizes that the mobile version plugin uses by editing the mobile theme files such as single.php. There was an issue with the mobile theme using big images by default that slows down a website. The only problem is that I had to add code into the mobile functions.php, and I have to keep the scripts backed up because it’ll all disappear after the plugin updates. Really wish TagDiv would give us a child theme for the mobile plugin.

So, I simply added this into WP Rocket lazy load exclusion settings and now lazy load is disabled for all images of this size:

-533×261.jpg
-533×261.webp

It isn’t the best method, but it’ll have to do.

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