- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Hello,
This problem may be due to the versions of PHP used. Please update also, the PHP version to 7.3 and see if the problem persists.
Thank you!
Hello,
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, if you create a mobile page, please check if is set correctly => https://www.screencast.com/t/iD4vFcSr clear all cache(also from your browser), and check if the problem persists.
Thank you!
Hello,
As I said I need a link to your website so I can help you, I need to know exactly what elements are set.
3. Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, if you use the mobile theme plugin for the mobile version then you can change the transparency from Theme Panel -> Mobile Theme -> Theme Colors -> Accent color => https://www.screencast.com/t/bE6QLLfHqkqq
But if you use a mobile responsive version or mobile page, then the change needs to apply like on desktop.
Thank you!
Hello !
No, you don’t have to pay. The updates are free for life once the theme has been bought.
Thank you !
Hello, @bpistone,
If I understood correctly, you updated the theme, but during the update, you received a fatal error when installing the plugins, right?
This can be from the firewall or security module which blocks admin-ajax.php request.
Please before doing the update, disable the all extra plugins you use and try to make the update manually, this is a guide that can help you => https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Also, if the problem persists, try to deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you have shortcodes on the homepage, please make sure you have all tagDiv plugins activate.
In the future, please provide some screenshots with the errors, and how you see when are you logged.
Thank you!
Hello !
Can you let me know if the issue is still available only with theme plugins active. If the issue is still there we can take a look via e-mail at contact@tagdiv.com and provide the following:
â admin url and credentials
â A link to this topic in order to identify you
Our team will take a look !
Also please note that this plugin is still a BETA version, however there have been a pretty big number of users that have updated and have found using CSS Analyzer be useful.
Thank you !
Bluehost said it was something about PHP value numbers and there were many processes happening in the background, I’m unclear? Anyway, I cannot optimize my site more than it is it has an A grading. I now updated to a more expensive plan and I’m hoping all these night performance issues will stop.
Hi iamkingsleyf, our developers try their best to improve our themes, therefore if there were some problems after Newspaper update, in Newsmag, those should be prevented.
Thank you for your understanding!
Do i have to pay to update my Newspaper Theme?
Or is it possible to update it without paying anything? Because i’ve already payed for the theme!
Thx
Site is showing when admin logged in, but shows shortcode and no updates on non-logged in side.
After the updates I tried updating and activating the theme plugins but had a fatal error, then restored from yesterdays back up, but after much configuration tinkering it still looks funky and won’t load when not logged in.
Separate issue, I can’t update the “Latest articles” layout, will keep digging, but could use a hint.
Ok thanks. I already knew that.
I was hoping that you could also link the desktop and mobile cloud template afterwards, I guess that doesn’t work.
Would be a useful feature for future updates.
Hello!
I just test the lightbox option in the latest update and it is working well like in other versions.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
â admin url and credentials
â a link to this topic in order to identify you
Thank you!
Hello,
For errors, please sure your WordPress(5.7) and plugins are up to date.
It looks that your images and thumbs are not optimized, for example, you can use EWWW Image Optimizer plugin, also, you can try other plugins like Autoptimize. => https://www.screencast.com/t/1qWLnnA7G Your website needs an optimal speed thatâs why you need to make some settings also to help for the improvement.
By the way, we have such a great result with this new update and with our new tool: https://www.youtube.com/watch?v=tnkVapqhIHc
Also, to increase the page speed you can check these similar topics for more solutions:
â https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
â https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
â https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
â https://tagdiv.com/how-to-increase-page-loading-speed/
We are building a long term collaboration with our customers. You can see on our demos what page loading speed score can a website loaded with content can have. However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile-optimized layouts, console errors, if you are using the Standard Pack plugin on not if you are using PRO demo or a standard one.
Thank you!
hi.
I just bought ‘newspaper theme’
but I can’t find the folder you told below
(https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/)
(https://forum.tagdiv.com/how-to-install-revolution-slider-v5/)
your instruction said
“Select the Newspaper-tf/plugins/js_composer.zip file”
“Newspaper-tf > Plugins > Revolution Slider 5 folder. Select the revslider.zip”
but I can’t even find “Newspaper-tf” folder at my local computer
Where can I find it?
I downloaded your theme at “themeforest”, and there was no such folder.
Hello i have updated my theme as recommended and tried disabling all plugins exept(theme plugins) but its not working yet đ
Hello!
AMP use the functions from Mobile Theme: wp-content/plugins/td-composer/mobile/amp/functions.php, also check here: \wp-content\plugins\td-composer\mobile\functions.php
But, please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.
Hope that helps you somehow!
Thank you!
Hello,
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, for the shortcodes, you need to have the tagDiv Standard Pack plugin activate.
Thank you!
Hello!
Please do not create other topics with the same issue.
We can continue the discussion here: https://forum.tagdiv.com/topic/update-to-10-4-big-problem/
Thank you!
Hello!
All the time we update our documentation, so you can take a look through our documentation as you can see here: https://forum.tagdiv.com/newspaper-theme-documentation/ or take a quick look on our video tutorials: https://www.youtube.com/user/tagdiv
Sometimes, you can find some more explanation in our articles, for example this one: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you!
Hello!
1. Check this documentation: https://forum.tagdiv.com/mega-menu/
It seems that you put the subcategories there and you shouldn’t add the subcategories also because it is taking automatically.
You can not change that order because it is in alphabetically order automatically.
2. In a category page will be displayed also the subcategories of that category. So, you can not display only the posts with that category without also the ones from the subcategories.
3. Edit that post with TagDiv Composer and verify if that element has already a background color for the tag. If there is set up a color, then the changes made in Theme Panel will be overwritten by the settings from TagDiv Composer.
4. In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y
5. Please try to insert another video and check if the problem is still there because it could be from the video provider.
You can resize that element from the CSS tab, but maybe on other devices it will not look good.
6. Try to see if you can find those by accessing Newspaper -> Theme panel -> Translations -> Translations. There you can find a list with some words that you can translate in the right side of every words.
7. Edit that page with TagDiv Composer, click on the element and there you can choose which style you want to display from the element’s settings.
8. Posts loop is an element which can be added with TagDiv Composer and it is similar with flex blocks: https://forum.tagdiv.com/flex-block-settings-guide/
Also, if you have the latest update and you add this element, then you should be able to see some help if you just hover over the element’s settings.
Hope that helps you!
Thank you!
the other thing is that if I update the template, the site immediately goes down
https://prnt.sc/11aldji
Hello !
Please make sure that your update has been done according to our procedure as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also please take a look for a possible plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the result !
Thank you !
Hello !
Please make sure that your update has been done according to our procedure as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also please take a look for a possible plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the result !
Thank you !
Hello !
Please make sure that your update has been done according to our procedure as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also please take a look for a possible plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the result !
Thank you !
Hello,
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, this situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
