Search Results for 'update'

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mfaizi
Participant
#0

I had started to get crazy 500 server errors that would spike my server’s CPU / resources. I was suspended from my web host. Turns out, this was the error in the log that kept popping up. Even after I created a file in that path noted below, it kept giving me the error.

[11-May-2020 21:02:44 UTC] PHP Warning: getimagesize(https://{MYDOMAIN}/d2d/wp-content/uploads/2020/04/YY2wpKOb_400x400-300x300.jpg): failed to open stream: HTTP request failed! HTTP/1.1 500 Internal Server Error
in /home1/{MYACCOUNT}/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792

What I realized is that y’all are using the GUID column in wp_posts as the reference url for a given attachment / asset. GUID’s don’t change, so if someone migrates their site from a subfolder or to a different subdomain, it causes an issue.

Any way, I used a mass update SQL statement to remove the “d2d/” portion of the url noted above for all GUID’s and the site started working again. Just wanted to pass on this behavior in the code so that y’all can update the template. I think someone else may encounter the same issue if they migrate their site and the domain path changes slightly.

Foto Zumstein
Participant
#0

I go crazy with this theme.
I have done the theme update to 10.3.3 and then it said update theme plugin.
And now the website is broken, and I can not update the plugins….
I have tried it several time manually! always an error message through the theme plugin page.
Now it asks in red to update standard pack and mobile theme. but in plugins, there is not update information.

WHAT CAN I DO?

https://ichwillinput.ch
As I can not upload screen shots here….

gorgonita
Participant
#0

my single post page displays the homepage under the post after the last theme update

Adnan8822
Participant
#0

Hi.. I want to know how to update my newspaper theme manually because i didn’t find updates option in my newspaper theme panel section. I don’t knos how to do this. So please tell me how to update or help me to complete this process.

Thanks and Regards
Adnan

scabandari
Participant
#0

Hi,
I ve bought newspaper theme for WordPress
I ve activate newspaper theme with the code.
I had the message “registration completed”
I starter to work with the theme without problems

But after this, newspaper application on wordpress dashpanel ask again to me the activation code.

Il i click on “activate now”, but wordpress redirect me to the page “you are not allowed to enter in this page”

It happen Also on newspaper updates page

Thks for help

Vlad S
tagDiv Staff

Hello !

Please make sure that you have completed the update process correctly as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Please make sure that you have updated all the plugins too.

Thank you !

Calin
tagDiv Staff

Hi,

For the moment this is not possible, sorry! Maybe this will be add in the coming updates, in the meanwhile, the only thing that you can do is to save the file that are change by to and set the changes back after theme update.

Thank you for your understanding!

Adaras
Participant
#0

Hi,
After the latest update, I have a huge issue. I’m using Cloud Library Templates, but after the latest update, they can’t be saved or shown on my WPML site.

If I choose my Cloud Templates in ‘Template Settings’ for adaras.se the fields are empty on my English site (adarasblogazine.com). If I choose and save the template settings on my English site they disappear on my Swedish site.

This has never been an issue before. But now it often results in critical errors on my site as search results and more can’t be shown on the site which hasn’t saved templates.

Do you know how to solve this?

Calin
tagDiv Staff

Hi,

I just checked your website and everything seems to be fine now.
Please provide some more details about the problem you has after you update the theme.

Thank you!

Vlad S
tagDiv Staff

Hi,

Our theme made a request for updates the covid data once at 3 hours (using timezone UTC GMT+0), the dates are get from here https://github.com/CSSEGISandData/COVID-19/tree/master/csse_covid_19_data and these are update frequency once per day.

Thank you!

mMedia
tagDiv Member

Hello !

Problem #1 has been solved, thanks!

Problem #2 is still happening, WP Bakery is not installed. In edition mode, I have a proper header (panda image, breadcrumb, category title) but it does not work when I display the page.

I tried to add a specific class to the “Category Background Element” since I could not find it in the code, and it’s actually not here at all.

Any ideas ?

(Everything is updated. Theme & Plugins)

Calin
tagDiv Staff

Hi,

If you want to remove the Infinite Loading, you need to edit the single post template with tagDiv Composer -> https://i.imgur.com/cccD9XR.png -> https://i.imgur.com/E0ljA46.png
We’ll make some more investigation and will try to optimize this option for the coming updates.

Thank you!

indochine
tagDiv Member

Hello. Any update on this?

Thank you!

Calin
tagDiv Staff

Hi,

If you want to use a custom page for register you can do it, you need to assign this page url to a button or if you want to set it on the login pop=up you need to set the url on these files:
For cloud header -> wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php -> https://i.imgur.com/b7aMNDu.png
For standard header -> wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php -> https://i.imgur.com/MQ6Sh9I.png
For mobile theme plugin -> wp-content/plugins/td-composer/mobile/parts/register.php
But please note that the only td-login-modal.php can be set in child theme, the rest of files can not be set in a child theme, therefore will be lost when you’ll make a theme update.

Thank you!

alealeale
Participant
#0

Hello,

I need help with http://www.animal-law.it website. I started having CPU peaks and memory issues on Friday, after the update to the latest version: https://imgur.com/mOX8Ia2

Memory is 256M and I have reduced the plugins. Since yesterday I get a “critical error” message from wordpress while attempting to access cloud templates and theme panel.
https://imgur.com/FfK3MUW
https://imgur.com/2DITQdo

I installed Query Monitor and it seems that the problem lies within the Cloud Library Plugin: https://imgur.com/yhCctfP

I also asked my hosting support team and they point out that the PHP error might be here: https://imgur.com/lpSeGmF

The website is completely customised with templates, so I have disabled the standard pack.
I also disabled a lot of plugins, but it didn’t help.

Calin
tagDiv Staff

Hi,

Indeed our guide for custom fonts is need a little update, unfortunately we do not have a step by step guide.
The theme comes with quite a few fonts from which you can choose. If you want to use other fonts you can load them in the theme panel (up to 5 custom fonts can be loaded)
https://www.screencast.com/t/bxTi7gT7VyF
https://forum.tagdiv.com/font-customization/
Be sure to load the appropriate characters subset – https://www.screencast.com/t/aJv6WnCk

Once you load the desired fonts they will appear in the selection drop-down and you can select them for the elements you want. For example the post content
https://www.screencast.com/t/nQkcNifoN

First you need to load the Typekit fonts in .woff format -> http://prntscr.com/ptmf0u or JavaScript -> http://prntscr.com/ptmei0
You can name the typekit fonts as you want – https://prnt.sc/pqjpeh in the theme panel. Same for the custom fonts – https://prnt.sc/pqjq3q

Hope this will help you!

Calin
tagDiv Staff

Hi Rhonda,

Unfortunately for the moment this plugins has not been tested with our theme and we can not provide support for it, sorry!
Maybe this will be tested for the coming updates.
If you want you can try our custom services from here -> https://tagdiv.com/web-development-services/

Thank you for your understanding!

Berbi
tagDiv Member

Hi Calin,

Problem solved, Cloud Flare was the guilty.

1- Put CF in developper mode,

2- purge and turn off WP Super Cache,

3- update via FTP,

4- purge CF then turn dev mode off,

5- reactivate TagDiv composer, reactivate WP super Cache.

🙂

gumball44
tagDiv Member

it’s probably linked to the update

aaronwongxm
tagDiv Member

Hi, I’ve added a custom code to functions.php to get the Last modified date if there is any. But it doesn’t seem to be working. The Updated date still shows if there isn’t any revisions. And even if there are revisions, the Last modified date does not update.

Using a plugin produces the same problem too.

It seems that it only happens to this theme. Can you please assist me with this, as I believe that this is a very basic/simple function which should have already been included in this theme.

My code:

function display_last_updated_date( $content ) {
$original_time = get_the_time(‘U’);
$modified_time = get_the_modified_time(‘U’);
if ($modified_time >= $original_time + 86400) {
$updated_time = get_the_modified_time(‘h:i a’);
$updated_day = get_the_modified_time(‘F jS, Y’);
$modified_content .= ‘<time class=”entry-date updated td-module-date”>’. $updated_day . ‘, ‘. $updated_time .'</time>’;
$modified_content .= $content;
return $modified_content;
}
return ”;

}
add_shortcode( ‘modified_date’, ‘display_last_updated_date’ );

jaspalsingh
Participant
#0

Hi, Team, I want to remove from my post author link If the person will click on the author name it should be redirected to the home page URL of the website.
here I have attached the link of the website for reference https://www.getindianews.com/entertainment/mahabharat-10th-may-2020-written-episode-update/24139/

If you click on the author name the website redirects to the home page of the URL as well. I want to know how can I do it for my website as well

Josan
Participant
#0

Hello, I want to know if there is any way to integrate AMP with Main theme without the mobile theme plugin. I dont want to use classic reader mode of AMP and Mobile theme plugin.

I’ve tried using mobile theme plugin for few months on my site but on mobile devices my Average session duration is less than 30 sec and bounce rate is 90% – 95%.

I diactivated mobile theme plugin for a week and average session duration increased from 30 sec to 2 min and bounce rate to 40-50%

Mobile theme plugin doesn’t have any customization setting and show only 3 related posts at the end of post. Plugin need an update and allow us customize it to add more post recommendation for visitors and possible ENABLE AUTO LOADING like desktop version.

Thanks

freestateofv
Participant
#0

After trying to update my tagDiv plugins in multiple ways, Newspaper just will not update.

Fabio
Participant
#0

Hi,
I have upgrade the theme from 10.3.2 to 10.3.3.
During the process I received this email

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, tagDiv Cloud Library.

First, visit your website (https://www.ciscozine.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.ciscozine.com/wp-admin/update.php?action=update-selected-themes&themes=Newspaper&_wpnonce=xxxxx) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://www.ciscozine.com/wp-login.php?action=enter_recovery_mode&rm_token=xxxxxxxxxx&rm_key=xxxxxxxxxxxx

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4.1
Current theme: Newspaper (version 10.3.3)
Current plugin: tagDiv Cloud Library (version 1.4 | built on 01.04.2020 8:57)
PHP version 7.2.30

Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 1358 of the file /ciscozine.com/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Error message: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/usr/local/php72/lib/php’)

Why? What can I do?

Thanks
Fabio

whatswithjeff
Participant
#0

Hi!

I have this issue where some of the pages, not all, of my site is being displayed with Mobile theme even though I am using a desktop PC. I tried opening several pages of my site and some of them are in normal desktop view, while others are displayed as mobile.

What’s the issue and how to fix this? I have already updated the newspaper theme to the latest version, but still the problem persist.

Thanks,

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