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Iliya Stativkin
Participant
#0

Why did not you warn that completely disabled WPBakery Page Builder, in the editor it does not work, see screenshots.

https://yadi.sk/i/K3tJtXH1BY9byQ
https://yadi.sk/i/a6SwMdVCPS1uKA

How to fix it, I need it WPBakery Page Builder this plugin I do not want and will not use Your curve and semi-working tagDiv Composer.

Immediately answer all your unnecessary questions, theme, plugins and wordpress updated to the latest version I need an urgent and clear answer.

Rhys
tagDiv Member

Hey,

The cache is provided by Kinsta server side and also cloudflare so there is no cache plugin installed on site.

I don’t have any screen caps of before pics as I did not anticipate this happening.

Although I did spend time on Wednesday evening setting it all up again – this is what it would have looked like before it all disappeared:

https://drive.google.com/file/d/14IxesbRdmjcTrXdo50y6HPD-BfW3dnQL/view?usp=sharing

As I was working on the main menu sticky section, I pressed save then a red error box scrolled in top right of screen instead of the green success box – I pressed save again – and the spinner wheel just kept spinning. I then pressed page refresh which then returned a blank section like this:

https://drive.google.com/file/d/14DgjXELSoaUQivhbfz0dW7dAV1x3mgXr/view?usp=sharing

I tried to restore to a previous revision but nothing updated.

Could WP randomly logging me out of dashboard be a cause of this?

Hope this helps.

Rhys

freeesmaster
Participant
#0

Hi,

for some strange reason the home page where I used TagDiv composer to design it is now out of order after updating to 9.7.3 the latest version of newspaper theme. However, when I log into my WP site, I see it normally fine. I logout and it gets disorganized again. I reinstalled and activated all plugins when updating. my system status is all green, so I know it was fine. Can you tell me what could be causing this?

Arlink
tagDiv Member

I have several licenses, it does not control which support has just expired. I am your constant clinic. My username is not “dniwina” but “Arlink”. And as for support, I am asking for help only when problems arise due to your updates. I’m afraid to update the theme, because I do not know what new surprise you have prepared.

  • This reply was modified 7 years by Arlink.
ambiancesfl
Participant
#0

Hello,

We updated our theme today and now the site is a mess. Everything is where it should be on the back end but not displaying properly.

Any ideas?

BruceInLouisville
tagDiv Member

OK, before I go to the trouble of setting up a child theme so I can make changes to functions.php, I want to be sure I understand:

If I set up a child theme, none of the cloud templates will work? Is that correct?

And if that’s the case, and child themes no longer make sense with Newspaper, how should we implement customizations? Make them in the main files, keep a list of the changes we’ve made, and then make them again whenever there is an update?

Calin
tagDiv Staff

Hi,

There is no estimate I can provide at this time unfortunately. As soon as all the tasks are completed and tested the update will be released.

Thank you for your understanding and sorry for the inconvenience!

Xristos
tagDiv Member

I see, also ANALYTICS/JS CODE tab write before </head>.

So if I write into ADS, CUSTOM CODE and ANALYTICS/JS CODE, in future updates it would not delete what I write, am I correct?

Thank you!

Vlad S
tagDiv Staff

Hello !

The Newspaper theme has a lot of features in order to have a lot of options when it comes to modfiying it, including special tabs for adding custom codes like CSS.

My personal opinion is to ditch the child theme. It would cause a lot of problems in the future updates since there may be changes and you will find yourself in a situation where you won’t be able to apply the child theme anymore or who knows what issues you may confront.

I think it’s easier to learn the theme and edit it with the options that are available.

You can see here some of the examples I was talking about: https://www.screencast.com/t/kIOBflNxDo ; https://www.screencast.com/t/Xvy9t8R0mx3

So, to answer your question, You shouldn’t use child theme on a brand new website using the Newspaper Theme.

Thank you !

Xristos
Participant
#0

Hello,

I just purchase the Newspaper theme, the website will be new, so at the moment is empty.

I am a bit confusing about to use or not the child theme. Usually until now when I start a new website I create a child theme with functions.php, style.css and header.php files.

So when I add some custom css into style.css or google ads into the header.php, if I update the theme nothing broken.

What happen now? Which is the best way to start create the website with child-theme or not? Notice I make changes into header.php (google ads) and maybe some css changes.

Thank you.

Calin
tagDiv Staff

Hi,

For the moment we can not estimate the time when the update will be released.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Since Newspaper v9.7 the child theme is working only for the functions.php and style.css files.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Now is need to make the changes for this files in tagDiv Composer plugin also notice that those will be overwrite when you’ll make a theme update.

Thank you!

mimi93
tagDiv Member

Please update your customers!!!

katiazev
tagDiv Member

Hi Simion,
Initially (after last update), I wasn’t able to see the indication “NEW” at the top. Then I deactivated cloud library, deleted and reinstalled. As I still had issues with “NEW”, I contacted your support and they fixed it. Now, “NEW” is there, but I’m getting the message. Same message is on all old and whatever new I try to make. But when I start creating a single post template the appearance of ‘edit’ isn’t like it used to be, something is definitely wrong.

RustyOcean
tagDiv Member

Dear Calin,

until when can one expect an update?

Have a nice day. Ciao Rick

orcn
tagDiv Member

Where should we add the ads code in the version: 9.7.3 update?

orcn
tagDiv Member

Where should we add the ads code in the version: 9.7.3 update?

mastermcc
Participant
#0

Before update loop-single.php template file overrides the default style template for Default post template(site wide) in theme panel setting. Now it is not working with the same file. Please tell me how we can override the default post template from the child theme.

Simion C.
tagDiv Staff

Hi,

Seems the website is displaying properly at the moment – http://prntscr.com/o49ckt
I see the theme version is 9.7.2 and WPBakery 6.0.3.

We recommend users that have the option to update WPBakery (purchased premium plugin) to not update it until we test the new plugin version with the theme, then we will include it in the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

There have been reports of issues with WPBakery 6.0.3 and the latest theme version, that is why we recommend the above.

Thanks

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache, deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please provide some more details about the problem you are facing and some screenshots; did you made any updates or install some plugins before this problem to appear?

Thank you!

quangninhvn
Participant
#0

I tried to change POST TEMPLATE, however it does not work.
Please check version 9.7.3 for me. Thank you!

admirko1989
Participant
#0

Please tell me meta tags for Facebook, in header.php on my website http://www.bugojno-danas.info after update on 9.7.3. my meta tags was missed you can see on my website.

Calin
tagDiv Staff

Hi,

There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0
After that check to see if the image is set like in our documentation -> https://forum.tagdiv.com/modal-window/

This problem will be fix in the coming update.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache, deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please provide some more details about the problem you are facing and some screenshots; did you made any updates or install some plugins before this problem to appear?

Thank you!

Catalin
tagDiv Staff

Hi,

I have checked your website but I did not see any duplicated posts to your website, sorry! Please provide some useful screenshots with the problem so I will be able to provide a more accurate response. Also, in the future, if you want to achieve better theme results, you need to update the theme to the latest version of it which is 4.9.

Thank you!

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