Search Results for 'use visual'

Hello,

We only recommend these row sections to be used in our theme. That is why we highlighted them with blue: https://forum.tagdiv.com/how-to-use-visual-composer/
The smart sidebar will only work in a 2/3 + 1/3 layout as this guide suggests: https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Hello frenzygh,

Here is talking about Big Grid 3 feature. So, I have checked your website and I saw that you are using the Blog mode for your website, right? Also, please notice that the Big Grid features are not available for this mode but only if you will use the do_shortcode method for adding the proper code to index.php core file. Also, if you want to switch your page to the Static page you can add this feature using the Visual Composer. For more information about our Grids, please consult the documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Hope this helps!

Thanks for your message!

Hello libtetto,

I have checked your website source and I have noticed that you are using some untested plugins which might interact with the theme and cause a lot pf unknown issues. So, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Also, if you will encounter any problem in this regard and if you need more assistance, please send us an email at contact@tagdiv.comn with your log-in information (wp-admin) so we can easily identify you.

Thanks for your understanding!

Hello LPH,

Please keep in mind that our theme has been made to respect the Google’s standard regarding on page structure and we didn’t do any tests with -> https://validator.w3.org/ I’ve added this on our list and we will run some test to check if there is an incompatibility in HTML structure of the page. Meanwhile, you can try to change or remove the role for search form by editing header-menu.php http://screencast.com/t/DzGjD3gLXF3
The pingback_url parameter displays the pingback XML-RPC file URL: http://screencast.com/t/l39D6FZuw9Q but in your case the URL it’s empty. This issue could be caused by a plugin so you could try by deactivating all, leave just Visual Composer active, clear the cache ant test again.
So, we will have done a lot of investigations and tests in this regard with Google Structured Data and the structure of the page it is in parameters as you can see here -> http://screencast.com/t/xYMJ24HETY

Thanks for your understanding!

Hello DeannaIsaacs,

I have checked your website and I saw that you are using the 6.2 version of the theme. Please notice that our product has evolved to the 7.3 version and I suggest you keeping up with this version if you want to achieve best results. Also, all the required plugins should have had the latest version of them (Visual Composer 4.12 and Social Counter 4.1). Also, please notice that the update must be through FTP because this is the surest method in this regard. After all of this advice, try to clear all your caches and test the theme again and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

1) Please do one more test with adsense. Please install the adrotate plugin and use your adsense code with the plugin. You can add the plugin shortcode in the theme ad spots. This way you will bypass the theme ad system. See f the plugin shows the ad. This way you will know if the theme is the problem or the ad is the problem.

2) Our theme will create the thumbs you want it to. You can select what thumbs you want to be created from here: http://screencast.com/t/0q4GnuUpwLbw

3) Yes, sorry, there is block 15 that shows 3 thumbs, yes. You can find it in visual composer under all elements:
http://screencast.com/t/wUYmYNt3o

4) You can use this code in the theme panel->custom css box:
#menu-td-demo-header-menu-1 li a:hover, .sf-menu > .current-menu-item > a{
color:white!important
}

Thank you!

Hello,

If you want categories to show up in the ajax filter, you need to add them to the ajax filter tab, not the simple filter tab. Please read this guide: https://forum.tagdiv.com/block-settings-guide/
All of the categories have to show up in the thee panel. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Thank you!

Hello,

1) The mobile theme has it;s own ad spots: http://screencast.com/t/c5eOjNN5u
2) You also need to update the plugins after updating the theme. Please update your visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and use the same method to update the social counter as it is required for newspaper 7.

Thank you!

Hello,
Please check other settings in the theme panel and see if they save or it;s just the translations. In any case please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict. Also if you use wordfence, please set the firewall on learning mode. If you use a child theme, try to activate the main theme to rule out any custom code affecting the theme panel.
Thank you!

Hello,

We have no such reports of anything of the sort but please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict.
Let us know if you still have trouble with the slide.

Thank you!

Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
This is in most cases a plugin conflict that breaks the theme javascript.
Thank you!

Hello nano2408,

Please notice that this type of effect is a Big Grid 5 in a Tab. For example, please try to use the following code and place it in your Visual Composer Classic mode and check the results. The code is there -> http://pastebin.com/ZuTnaBYq All of our demos have an own design and I suggest you installing the demo if you want to have that layout.

Thanks for your understanding!

We are not aware of any such issues and we have no seo issues for fixing in 7.4 There were 2 isolated cases with traffic loss. This could be some specific plugins or server set-up that is not compatible with 7.3 as we changed the implementation of visual composer in 7.3 but for all other users it seems ok so 2 out of 28000 users is pretty low. It could only be isolated cases. We ran tests and did not find anything wrong with our theme. When there is a theme breaking issue such as the one reported here, believe me, this forum will go wild. There will most definitely not be only 2 reported cases.
Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the login again. It could be a plugin conflict affecting the login widget. You can also increase your system status parameters as this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,
Those values from the wp area depend on the image size you add. They are not fixed. Each image has a different thumb for large and medium sizes depending on the image aspect ratio and size. If you use any image optimization plugins such as photon from jetpack, please disable it.
in fact please disable all plugins except visual composer. clear cache and reset cdn files then test images again.
Thank you!

Hello kike21,

I have checked your source page and your console and I have notice that you have a js error in it. This conflict might be caused from your untested plugins which you are using in our theme. Please try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then try the facebook share again and see if the site loads
Thank you!

Hello sainthilaire,

I have checked your website and I did not saw any problem with your theme. Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

If your problem is still there, please make some useful screenshots by outlining the problem.

Thanks for your understanding!

Hello quizyourfriends,

Unfortunately, please notice that this type of module is not available for Visual Composer because none of our blocks do not use it. So, please notice that this type of module is only available for Related Articles module and this should be controlled by there -> http://screencast.com/t/s0VhmhJf

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello,

The date and time is grabbed from your server. There is no global time widget for a user to see their local time.
As for the weather widget, users can change the location based on theirs if you add it as a widget or a visual composer element, not the one from the top bar: http://screencast.com/t/SotGjDjIduhg
The widget on the top bar does not have this functionality.

Thank you!

Hello kevintunis,

Please keep in mind that all of our demos have an own design and if you want to have it you will have to download and use the certain demo. So, if you want to add an image under the header, please notice that you can try to use any Header Style and then, through background-image method you can add a photo which will be under your menu items or also, you can use the Visual Composer and add it from your Backend, using the ROW in stretch mode. Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because all of these customizations involves custom work and we cannot provide it.

Thanks for your understanding!

Hello T2N,

I have checked your website and I saw in the bottom of the page that your two columns seem to work as properly. Please notice that the only way in this regard is using the two columns from TCM Editor from panel, like this -> http://screencast.com/t/ASG8XS45m Please try to remove all your untested plugins if you are using something like that and leave just Visual Composer and the plugins that come bundled with our theme, clear all the caches and check the results.

If you need more assistance in this regard, please provide more details about your problem because I did not saw at the moment!

Thanks for your understanding!

Hi,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check article inline ads again. Please note that smart lists will ignore article inline ads and if you use the mkobile theme, you must use these ad spots: http://screencast.com/t/at9XiAXGo
Let us know if you still have trouble with ads and if you do please contact us via email at contact@tagdiv.com and provide qp-admin so we can login and investigate the issue. please also include a link to this topic.

Thank you!
Bogdan B