Search Results for 'use visual'

Hello TofuBanana,

You cannot purchase the Visual Composer because it come bundled with our theme and you can install from the panel. For more information about how to install/update and use Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ -> https://forum.tagdiv.com/how-to-use-visual-composer/
When you buy the theme you have six-months access to support. The aspects related the sales and support are managed by Envato market. For more info concerning item support, you can go here: https://help.market.envato.com/hc/enus/articles/205923460_ga=1.48398304.777955303.1442556305 or ask the Envato help center here: https://help.market.envato.com/hc/en-us/requests/new

Thank you for the message!

Hi,

You can use the in_category function and use the do_shortcode function as well if you plan to use visual composer shortcodes.
You wanted it to show at the top of every sidebar so you would place the code at the top of the sidebar file. like so:
http://screencast.com/t/AsflY1dxoby8
if (in_category('category-slug')){
echo do_shortcode('[vc_posts_slider count="1" interval="3" thumb_size="large" posts_in="3429"]');
}
elseif (in_category('category-slug2')){
echo do_shortcode('[vc_posts_slider count="1" interval="3" thumb_size="large" posts_in="3429"]');
}
Hope this helps.

Hello Edward,

Unfortunately, as Cris said you above, the official latest version of Visual Composer which is tested with the theme is 4.11 and this will come bundled with our new update. We need to check their new update of the plugin before launching and this lasts because our developers have to test it to work well with the theme. In near future update this version will be checked and available for use.

Thank you for the message!

Hello @tkvmai, @satyenhacks,

In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.

1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue. Also, please provide the link to this topic so we can know who you are and what the issue is.

Hope this helps!

Thank you for the message!

Hello satyenhacks,

In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.

1) Please make sure you have the latest theme version: 6.7 If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue. Also, please provide the link to this topic so we can know who you are and what the issue is.

Hope this helps!

Thank you for the message!

Hello thanik30,

1)If you want to have the latest version of Visual Composer 4.11, please update your theme to the latest version which was released today, 17th Marth. If you want to find more information about this update, please check this link -> http://tagdiv.com/newspaper-6-7-update/
2)If you want to change the font size for each your block title, you have to use a bit of CSS code to do this. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td_block_wrap .block-title {
font-size:20px;
}

The result -> http://screencast.com/t/5eK6OxmVkIt

3)Depends on what you want to mean through “customise the look of the block title”. Please notice that is a Visual Composer element and you have to target the specific class in order to apply the desired attribute (you can try to customise yourself as I presented you above).
4)If you want to increase the height for your header, please try the code below.

The code is ->

.td-header-menu-wrap-full{
height:200px!important;
}

The result -> http://screencast.com/t/DJ8VrNKm

5)Our related articles use a specific block to display the posts for this kind of feature. The block type is td_block_reltated_posts and it only used for related posts. If you want to change the functionality for this, you have to change the functionality altering the code from the core file, like this -> http://screencast.com/t/5o2poNC8XA8 -> http://screencast.com/t/DuDz1BuCmTf

Hope this helps!

If you want to display more levels in our theme and you are not aware to the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for the message!

Hello eddycom,

I suppose that your duplicate images appear when you are using the smart list on your website, true? In this case, can appear duplicate images when you does not properly use this feature. Please try to set your smart lists according to our documentation here -> https://forum.tagdiv.com/smart-lists/ (for smart lists we recommend to use single template style 5 for posts for avoiding the duplicate images).
Another possibility in this case would be ->
Duplicate images on smart lists usually are the result of using the Photon feature of the Jetpack. If you use this feature please disable it as it is known to cause issues with our theme.
If the problem is still there, please try to disable all plugins except visual composer and clear your cache as other plugins could also conflict with the smart lists. Also, if you are using “strange” characters (!@#$%^&*/”- etc) in ALT tag, the image will be twice. I have added this issue to our list of fixes and in next major updates will solve this problem. Until we will fix this issue, please try to remove these kinds of symbols in ATL tag for better results.
Also, and last but not least, please use post template 5 when you are using the smart list for better results. For more information about smart list, please consult our documentation here -> https://forum.tagdiv.com/smart-lists/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
Usually css issues are caused by plugin incompatibility. Please try to disable all your plugins excerpt visual composer, clear cache and reset cdn files. Then check your 404 page again.
If the problem is still there without plugins please provide a link to your website so we can inspect it.
Thank you!

Hello eddycom,

1)I have checked your website and saw the problem with your Big Slide 1. This kind of behaviour appears when your posts have not set the feature image and the placeholder it not activated. Please try to activate this option and make sure that your posts have featured image activated -> http://screencast.com/t/s7nLeqQ6
For more information about these settings, please consult our documentation here -> https://forum.tagdiv.com/featured-image/ Also, as a hint, you can try to find some plugins to get the first image on your post to be featured image. Most of our customers use Auto Post Thumbnail Pro in this case but please notice that is not a tested plugin and we cannot provide support for this type of plugin.
2)Unfortunately, I cannot inspect your banner ad because I cannot find it on your website. So, please ensure that you have entered the right code in each field from our theme. I have tested on my side with another Ads and it display as expected. Also, please ensure that your code supports 728*90 size in order to achieve best results. For more information about Ads implementation, please consult our documentation here -> https://forum.tagdiv.com/header-ad/ Also, I saw that you are using some untested plugins which could create some interferences in our theme and could cause some errors in it. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thank you for the message!

Hello willysawa,

Please notice that the width of the columns is the same for each column created by the Visual Composer (automatically set if you have not custom modifications) but the height may be different and this depends on what kind of element will be loaded in this place. All of this information you can find them in above tutorial about how to use Visual Composer.
If is not what you mean, please provide more details (with useful screenshot) so I will be able to provide a more accurate response.

Thank you for the message!

Hi,
Please try to disable all your plugins except visual composer, clear cache and reset cdn if you use it. It’s most likely a plugin conflict that interferes with the css.
Let us know how it goes.
Thank you!

Hello fabinhoalmeida,

Your updating to our latest version of the theme surely does not affect your post count view. This kind of issue might be caused by your untested plugins. Please ensure that this kind of issue does not come from there. Try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible as some untested plugins to create interference with the theme creating these issues. This is how it looks my post editor -> http://screencast.com/t/Yd8n6hke Also, please make sure that you have enabled Ajax count, like this -> http://screencast.com/t/Yvy4xaK3

Hope this helps and let us know how it goes!

Thank you for the message!