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Bogdan B.
tagDiv Staff

Hello,

1) If you already have a forum account, for the second registration please use the manual activation method: https://www.screencast.com/t/Mff5x0WM

2)The large picture on the travel demo needs to be added on the row in the tagdiv composer like so: https://www.screencast.com/t/cpRFY60bH

3) We recommend using the tagdiv composer, not visual composer as we will no longer develop new options for visual composer but rather for our own page builder. Both page builders only work on pages in our theme.

4) On pages, the modules and blocks in our theme will only show a thumbnail of the video .you will not be able to play the video except by accessing the post and playing it from there.

5) Sorry but there is no plugin that can tie into our page builder. You will have to use the tiny mce editor provided as on the web there is no editor like word. On the web fonts and sizes are changed through css and coding. The theme panel offers font settings but they will affect more elements, not just the box you want to affect.

Thanks.

Catalin
tagDiv Staff

Hello momo,

I guess that here is talking about a plugin which allows you to edit the Author page, like Author Box’s Visual Composer. Is it an addon of Visual Composer, right? Sorry, but our theme does not have this type of plugin to be tested and we have no idea about the behavior of the theme with it, sorry! All the options available for Author template can be found in Theme panel, like this -> https://www.screencast.com/t/5oert2rcK Also, if you want to add any other HTML structure to your Author page, you should do it yourself through editing the code from author.php file -> https://www.screencast.com/t/gfOjPkElt2PG. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thank for your understanding!

Bogdan B.
tagDiv Staff

Hello,

It seems there is a problem people are facing with this issue but the visual composer team claim the option workds properly so we can assume it’s not a bug in the visual composer code but rather something else affecting it.
This could be a plugin conflict so please disable all plugins except the visual composer and woocommerce, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Catalin
tagDiv Staff

Hello valenews,

No license for Visual Composer needs to be bought because this plugin comes bundled with the theme packet. Check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If it is of the same recommended value or higher, there should be no problem in saving theme panel settings and the demo should be installed as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

jb111
Participant
#0

1. I purchased the NewsPaper 8 twice. The second installation demanded a registration with a purchase code. When I do this, the next page demands me to register, and when I enter my data, the system tells me “user name already in use”. I do not want to register twice, how can I add the second installation to my account?

2. I am working the travel theme. Where can I change the large picture which goes from left to right at the top of the screen.

3. I have to create pages showing a video from one side to the other. How can I use the visual composer on posts. I need to be able to videos, pictures, google maps. Or does this only work on pages.

4. When I add the video widget, the youtube video picture shows, but the video does not run. What’s the trick here to make it run?

5. I also have to add a sort of text box allowing to set a different background color and which allows me to write single line text into two columns. When I use the option “Text with title” and set the background to grey, it still shows a white background on the front end. Also, the text is spaced out double line. Is there an additional plugin which would allow me to enter text with different line spacing and different font, similar like in Word?

momo
Participant
#0

In the user profiles you can add website and a ton of social media sites. Would it be possible to add a job title of some kind or maybe just a text that will appear in the Author Box’s Visual Composer plugin.

This is the page in question http://www.roskildenyt.dk/holdet-bag-roskildenyt/

If you look at the page I would like a custom text on each user that will appear like the website link, but without a link 🙂

carpediem
Participant
#0

Hello,

I am using newspaper theme, and i have built a custom grid for visual composer to show woocommerce products with their image, title and price + add to cart button.
All works well except the add to cart button generates this link:

wp-admin/admin-ajax.php?add-to-cart=7822

and therefore not adding it to cart and showing a page with “0” on it.
https://gyazo.com/687894da2d31e46cbbec6af18f791d26

I have read on the Visual composer forums that it happened to several users but they always forwarded it to the theme developers.
So I am wondering if you can help me out here.

Thank you

Bogdan B.
tagDiv Staff

Hello,

This is because you are not using the theme specifications regarding the column layout.
Please only use visual composer as suggested here: https://forum.tagdiv.com/how-to-use-visual-composer/
Also please make sure you do not use both visual composer and the tagdiv composer at the same time.

Thanks.

Catalin
tagDiv Staff

Hello barnisayz,

Notice that the TD Composer has not affected the category settings. Sorry, but I do not exactly understand what you want to achieve. Please provide more details about this so I will be able to provide a more accurate response. For more details about how the TD Composer can be used, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Pedro,

If your website is anchored in Visual Composer, you will have to further use the Visual Composer plugin, sorry! Notice that our page builder is a required plugin and the transitions between these two pages builders can be done only on the manually way, sorry! If you have more such pages and posts which were made with Visual Composer then you should stay on this page builder because you will not found all the elements which Visual Composer has and in this case, we cannot help you, sorry! From now on, the TD Composer plugin will be improved with some features which have to be exclusively for this builder.

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hi,

Yes the implementation method used to re-create the travel demo on another demo will not work anymore in the current version as the code was changed in order to make it compatible with the tagdiv composer. Please do not use both page builders at the same time.
If you want to use the tagdiv composer, you will have to recreate your pages as this guide mentions: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

We are going to still provide visual composer as well as updates for it, so there will be no need to buy the product as we will not remove it from our theme package in the near future. We will remove visual composer only if a substantial user base stops using it and it becomes obsolete but if our users still need it, we will not remove it from the theme.

Thank you!

Catalin
tagDiv Staff

Hello dcosimo,

Ok, then you should use only the Visual Composer, it’s your choice but notice that our builder is at the beginning and also, it is in a continuous development. You will not found all the elements which Visual Composer has. From now on, this plugin will be improved with some features which have to be exclusively for this builder.

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hi,

You will have to re-create all your pages using the new page builder if you want to switch to the new builder now. You can simply remove the builder if you do not want to use it at the moment (it will install automatically)
Unfortunately both buuilders cannot be used at the same time as they will create issues with the layout. Only use one or the other.
In the future we do recommend switching to the new tagdiv composer as all the new featuers we plan to implement into our theme will only be available for the tagdiv composer. Visual composer will still be provided free of charge as an alternative option but we will no longer add new elements to it.

Thanks.

Catalin
tagDiv Staff

Hello lethow,

You should use only one from our page builders which you like and it is not recommended to be simultaneously used, sorry! For more information about this, please check the documentation here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Please note you can still use visual composer if you do not want to switch to the new builder. We assumed you want to make the change to the new builder but you do not have to.
You can still use visual composer as you did before.

Thanks.

Catalin
tagDiv Staff

Hello genloc,

Please do not simultaneously use the two builders because will appear some conflicts in the theme. If you do not like the TD Composer you should not use it, because this is not a required plugins. You can further use the Visual Composer. Notice that introducing this new page builder plugin will not influence the structure of your website, sorry! Try to disable all of the untested plugins which can interact with the theme, clear all of the caches and check the results. Should working. Also, ensure that you are using the latest theme version.

Thanks for your understanding!

Nano
tagDiv Member

Hi Catalin,

I neither said, nor believe that TagDiv composer is the copy of Visual Composer, but the whole point of creating a new composer was to have tailor made solution that accompanies the Newspaper theme.

Under various other threads, you had already said that getting ‘Infinite loading next post’ is a tough work and need lot of work, but getting ‘Infinite loading related articles’ was already achievable by VC. As you took care of creating a page similar to VC created page, you could have or can try to get ‘similar result for related articles as well’

Every website owner has one and only one aim- to get more users time on their site and infinite loading can help very much in retaining our users for more time.

So, This is just a request. Rest you already know what you can or you should do further.

Thanks.

Catalin
tagDiv Staff

Hello,

For more information about transition between Visual Composer and Td Composer and also, for more information about how you can use TD Composer, please check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for your message!

genloc
Participant
#0

Hi guys,

I have a fresh installation for presentation a blog with newspaper theme.
My problem is, if i activate the visual composer, the site is around 40px smaller. therefore the block elements to big and the columns from the block elements break. What can I do? The TagDiv Composer is unfortunately not really to use, so I must use the Visual Composer.

Thanks
genloc

Bogdan B.
tagDiv Staff

Hello,

If you want to use the front-end editor we suggest moving over to our own tagdiv composer which is a front-end page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/
The visual composer front-end builder will not work with our theme that is why it has been disabled. it was a necessary measure for the proper functionality of the theme.

Thank you!

euw
tagDiv Member

As is had the SEO issue: Here is a small workaround (that works for me). I just added an if case, to check for the right page. Maybe it could help you too Dave. 🙂

1. get the id for your home page (in my example below 335)
2. copy the logo-h1.php in your child-theme folder (if you are using the Child Theme Feature): /Newspaper-child/parts/header/logo-h1.php
3. change the following code in logo-h1.php:

if (!empty($td_customLogoR)) { // if retina
    if($td_use_h1_logo === true) {
        if (is_page(335)) {
            echo '<h1 class="td-logo">';
        }
        else {
            echo '<div class="td-logo">';
        }
    };
    ?>
        <a class="td-main-logo" href="<?php echo esc_url(home_url( '/' )); ?>">
            <img class="td-retina-data" data-retina="<?php echo esc_attr($td_customLogoR) ?>" src="<?php echo $td_customLogo?>" alt="<?php echo $td_logo_alt ?>"<?php echo $td_logo_title ?>/>
            <span class="td-visual-hidden"><?php bloginfo('name'); ?></span>
        </a>
    <?php
    if($td_use_h1_logo === true) {
            if (is_page(335)) {
            echo '</h1>';
        }
        else {
            echo '</div>';
        }
    };
} else { // not retina
    if (!empty($td_customLogo)) {
        if($td_use_h1_logo === true) {
            if (is_page(335)) {
                echo '<h1 class="td-logo">';
            }
            else {
                echo '<div class="td-logo">';
            }
        };
        ?>
            <a class="td-main-logo" href="<?php echo esc_url(home_url( '/' )); ?>">
                <img src="<?php echo $td_customLogo?>" alt="<?php echo $td_logo_alt ?>"<?php echo $td_logo_title ?>/>
                <span class="td-visual-hidden"><?php bloginfo('name'); ?></span>
            </a>
        <?php
        if($td_use_h1_logo === true) {
            if (is_page(335)) {
                echo '</h1>';
            }
            else {
                echo '</div>';
            }
        };
    }
}

edit: I have some formatting errors here and don’t know how to do it better. You should format the code.

Bogdan B.
tagDiv Staff

Hello,
If you try to disable the visual composer and leave active just the tagdiv composer, will the layout on your pages break? Try it and see if it will work without visual composer. (it should but only if you did not use visual composer specific element and only used the recommended theme layout regarding the rows and columns)
If this solution will not work , unfortunately the alternative would be to create a duplicate site on a sub-domain using the duplicator plugin and recreate your pages there and once they are finished, you can transfer them to your live site.

Thanks.

Catalin
tagDiv Staff

Hello nano2408,

Sorry for this inconvenience, but please notice that our page builder is not a copy of Visual Composer. Our page builder has similar shortcodes with VC but is too different than it. If you do not like our page builder you should use further the Visual Composer. Your request is not a simple task and involves such more time until bringing some good results and we cannot provide this type of services at the moment.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello nano2408,

You should try to add your shortcode in RAW HTML element or in a Text with Title element, like this -> https://www.screencast.com/t/VnCRfwtys or here -> https://www.screencast.com/t/ccFFVBn13
Please keep in mind that is not recommended to be used both of page builders at the same time because might appears some conflicts between them, sorry! Also, if you want to use our page builder you should recreate your homepage from scratch using the TD Composer. For more information about transitions between these page builders you should consult our useful guide here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Notice that our builder is at the beginning and also, it is in a continuous development. You will not found all the elements which Visual Composer has. From now on, this plugin will be improved with some features which have to be exclusively for this builder. In the future, this feature can be released but unfortunately, we cannot say for sure when exactly this process will be done, sorry!

Thanks for your understanding!

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