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Alin [tagDiv]
tagDiv Staff

Replied via email!

Alin [tagDiv]
tagDiv Staff
Alin [tagDiv]
tagDiv Staff

Hi,

I’m not sure why don’t you install a demo, like Black demo – https://demo.tagdiv.com/newspaper_black/
The theme doesn’t have an option to change the post content background. It is set to white by default and you will need custom modifications.
Try to install the demo without content and you will have that design without any additional modifications – https://forum.tagdiv.com/installing-demos/
Or if you want to do this manually for your site, you can take a look at the specific stylesheet file(for Black demo) and adjust it for your site – https://www.screencast.com/t/1kFtFbo0

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

A cause could be the php version that you use The theme was not tested with newest php versions, so please using one until 7.1(inclusive).

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This usually is caused by an html issue, any unclosed html tag could cause this problem.
So please check your custom codes, if you use some html code in a text widget and also your custom ads.
If you still have issues please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look. Also paste a link to this topic so we can identify you and some links to the specific pages where you have this issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t have an option for this, but you could try to hide them using custom css.
For example you can hide the meta info on post page and category page using this css code – https://www.screencast.com/t/nsvV95tWhttps://www.screencast.com/t/kywadqiL2

.category-applications .td-module-meta-info {
display: none;
}

Replace applications with your category slug.

Also to hide next/prev and comments:

.category-applications .td-post-next-prev, .category-applications .comments {
display: none;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

@lettogsunn When you set a background color or image the site will automatically switch to boxed version. If you want to change this you will need custom modifications, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.
Also please paste a link to this topic so we can identify you and provide more details about the errors you get.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to download the theme again from your themeforest account and reinstall it – https://forum.tagdiv.com/topic/menu-does-not-open-on-mobile-devices/#post-194543

If the issue persist, please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Maybe text highlight option from Formats helps! – https://forum.tagdiv.com/post-formats-for-tinymce/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide a link to your site.
Where you get this issue? On a static page or on the category template?

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can make this change in the code, try this solution – https://forum.tagdiv.com/topic/related-articles-3/#post-148617

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We recommend to use Visual Composer only on pages, try to not use it on posts. Also why don’t you use tagdiv composer plugin instead V.C. It has a frontend editor – https://forum.tagdiv.com/tagdiv-composer-tutorial/

If you still have problems using V.C. please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t change your domain name.
This is your subdomain name where you installed wordpress and the theme – https://www.screencast.com/t/HaruOozwLm I suggest to check your host documentation.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You could use custom css in Theme Panel > Custom Css to hide the likes number – https://forum.tagdiv.com/topic/we-dont-want-counter-numbers-on-social-counter-plugin-we-arent-that-famous/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t have an option for this. You could install a demo which has the specific design like Magazine – https://demo.tagdiv.com/newspaper_magazine/
Or you can create a custom css for your site – https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The plugin is required if you want to create a static page and use tagdiv blocks – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also please check this without any other plugins active except theme’s plugins and WP User Avatar and see if it works.
Also paste a link to this topic if you send the email so we can identify you.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The image limit for Image Box is set to 4. You could add another Image Box element bellow the one you use and configure it – https://www.screencast.com/t/wiOhj0F5Cs
To remove the margin between them you could add an extra class to the first Image Box element – https://www.screencast.com/t/f6lymMIO and use custom css in Theme Panel > Custom Css – https://www.screencast.com/t/x6I2C7yQNFYC

.yourclass {
margin-bottom: 5px !important;
}

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

This issue may be caused by a conflict between a plugin you use and our theme. Try to check the browser console for errors when this issue appears.
Also try to deactivate all your plugins except the theme plugins and see if the issue persist.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately All menu item appears only on megamenu, but the megamenu doesn’t have a functionality for mobiles, so only the subcategories will appear there.
Also there is no option to replace All with a category, sorry!

A solution may be to use Mobile Theme plugin, so you could set a different menu for mobile devices, but you will not have the same content like on desktop, it will be a predefined content. You can read more about Mobile Theme here – https://forum.tagdiv.com/the-mobile-theme/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure that you use a category template which contains also the subcategories section – https://forum.tagdiv.com/category-templates/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide more details why you cannot set the logo image.
Does the image link appear in Theme Panel – https://forum.tagdiv.com/logo-favicon/
Also please provide your site url or send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Replied via email!

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