Hi,

You can try to use Image Box element, but please note that tagdiv blocks were designed for 1,2 and 3 columns – https://demo.tagdiv.com/newspaper/image-box/

Thanks!

Hi,

You can filter the articles from Newsticker like on any tagdiv block – https://www.screencast.com/t/E0PtkNVdU Please check block settings tutorial – https://forum.tagdiv.com/block-settings-tutorial/

Thanks!

Hi,

Tagdiv block where designed for 1,2 and 3 columns – https://demo.tagdiv.com/newspaper/block-1/ There is no option for 4 columns, sorry!

Thanks!

Hi,

You can use the Default page template instead of Pagebuilder with Latest Articles – https://forum.tagdiv.com/page-templates-2/

Thanks!

Hi,

Please disable Mobile Theme plugin if you are not aware of its functionality or you don’t need it.
Here you can read more about Mobile Theme plugin – https://forum.tagdiv.com/the-mobile-theme/
The theme has already a mobile version and Mobile Theme is an optional plugin. If you disable it you will have the same content like on desktop.

Thanks!

Replied via email!

Hi,

All the theme plugins are provided into the theme pacakge that you download from themeforest. You can find them in /plugins folder – https://forum.tagdiv.com/whats-included/ – https://www.screencast.com/t/w8gvPSYO8 If you still have issues please send an email at contact@tagdiv.com and provide wp-admin and ftp access. Also paste a link to this topic so we can identify you.

Please change the one star rating and provide a better one. The issue you have, may be related to your server/wp configuration – http://www.akashif.co.uk/php/curl-error-7-failed-to-connect-to-permission-denied It is not a theme or plugin issue.

Thanks!

Hi,

Please check – https://forum.tagdiv.com/topic/custom-category-slugs/

Thanks!

Hi,

The modules are used to create blocks, please check – https://forum.tagdiv.com/theme-blocks-modules/
Only the blocks can be added to the page content using tagdiv composer pageguilder. The modules can be set only on loop.
Unfortunately module mx13 is used only to design Big Grid 6 and there is no other block created with it, sorry!

Thanks!

Hi,

Please verify if your analytics code is added properly in head section. I suppose you use the analytics spot from Theme Panel, please verify you page source and see if the code is added there.
Also you can add the tracking code directly in the theme’s code if you think that it will help – https://support.google.com/analytics/answer/1008080?hl=en – http://screencast.com/t/bcDItHOO1

Thanks!

Hi,

Please update to the latest version available on themeforest as we have fixed this caption issue.
Here you can find the update guide – https://forum.tagdiv.com/how-to-update-the-theme-2/
Don’t forget to make a full backup – https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi,

@FreshySites Let us know if the issue persist.
Send an email at contact@tagdiv.com and provide wp-admin access so we can take a look.

Thanks!

Hi,

Please try this quick fix, until we update the theme – https://www.screencast.com/t/4qDDFLvJQ – https://pastebin.com/gv869jki

Thanks!

Hi,

We provide a child theme sample, please check the /code folder from theme package that you download from themeforest – https://forum.tagdiv.com/whats-included/
Also follow the child theme documentation and see which file can be overwritten – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks!

Hi,

Unfortunately there is only wodpress Categories widget which can be used as dropdown – https://www.screencast.com/t/jlUgH7KQ3a

Thanks!

Hi,

Please set again you static page if you want to display tagdiv blocks to your homepage – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
You can edit your homepage and configure any block using tagdiv composer – https://forum.tagdiv.com/tagdiv-composer-tutorial/ Please check also block settings tutorial – https://forum.tagdiv.com/block-settings-tutorial/

Thanks!

Hi,

@provoguy Replied via email!

@cantonjester If you still have issues, please send an email at contact@tagdiv.com and provide wp-admin access and we will take a look as soon as possible. Also paste a link to this ticket so we can identify you.

Thanks!

Hi,

1. I will add this on our list and it will be fixed in a further update.
2. Please check this topic as reference – https://forum.tagdiv.com/topic/translate-newsmag-footer/#post-193130
3. You can do this the same using String Translation. Under td_011 you can find td_ads – https://www.screencast.com/t/ddrNSfzE – https://www.screencast.com/t/58mE8KiVq

Thanks!

Hi,

Please do not update your topic, we will get later to you.
I’m not sure why you get this issue, please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thanks!

Hi,

Please check Theme Panel > Footer – https://forum.tagdiv.com/footer-templates/

Thanks!

Hi,

If you use Travel Blog demo, you will need to install Rev. Slider plugin which is provided with the theme – https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and then import travel blog slider – https://forum.tagdiv.com/import-revolution-sliders-on-demos/ You can find it in demo_sliders folder from theme package that you download from themeforest – https://www.screencast.com/t/Zph0eGUEyM

Thanks!

Hi,

The Mobile Theme plugin comes with predefined homepage: the Grid which displays 3 featured posts – https://forum.tagdiv.com/featured-posts-2/ and latest articles section.
If you want to display the same content like you have on desktop, you can deactivate Mobile theme and use the default responsiveness as the theme has already a mobile version.
If you want to use Mobile Theme and you want to change the Grid configuration, you will need to modify the code – https://www.screencast.com/t/gHCyVAPiNKTl

Thanks!

Replied via email!

Hi,

On each block you can filter posts by specific categories, please check block settings tutorial – https://forum.tagdiv.com/block-settings-tutorial/ There is an option also to exclude categories
Or you can try unique articles or offset features – https://forum.tagdiv.com/unique-articles/ – https://forum.tagdiv.com/offset-feature/

Thanks!

Hi,

There’s no problem if you created a new account. The solution for users who purchased more licenses is to use manual activation.

Have nice day!