Replied via email!

Replied via email!

Replied via email!

Replied via email!

Replied via email!

@Satwik Thanks for your help!

@SecNews24 I’m very sorry for the delay, but we don’t work on weekends! You can see the support forum in sidebar(right part of the page).
Regarding Visual Composer, it is specified into our documentation that the plugin is bundled version, so you don’t need to buy or register it – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ – https://www.screencast.com/t/HI5ZDsIJVzQO Also it is specified in official documentation of Visual Composer, about the bundled version – https://www.screencast.com/t/EQf2H0ObG The plugin is licensed to the theme and only we can provide updates for it and we do this periodically.
I’m very sorry for inconvenience and I hope you also will understand us and improve the theme rating.

@riealeksandra These messages come from the plugin, but we will see what we can do and see if we can block them.

Thanks!

Replied via email!

Replied via email!

Replied via email!

Hi,

Sorry for the delay! Unfortunately we don’t work on weekends, please check the support hours – https://www.screencast.com/t/laTNTs6Zn1

You use Blog as frontpage, so in this case you can change the module from Theme Panel > Template Settings – https://www.screencast.com/t/1R0jdkPkag You use module 15 which takes all the post content and not excerpt.
Also if you want to create a static page and set it as frontpage please check this tutorial – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ I suggest to read the docs.

Also please change the one star rating and provide a better one, it will mean and help us a lot.
If you are unsatisfied and you cannot use the theme, you can ask for a full refund here – https://themeforest.net/refund_requests/new we will agree with it so you can find another template that suits to your needs.

Thanks!

Hi,

I have replied via email! We will discus there. Please note that we provide technical support based on envato policy – https://themeforest.net/page/item_support_policy however we do all our best to help our customers with some small customization. If you have any other report or request please reply there.

Thank you for understanding!

Replied via email!

Replied via email!

Hi,

Yes, please check Theme Panel > Post Settings – https://www.screencast.com/t/UzQVogFH – https://forum.tagdiv.com/newsmag-general-settings/

Thanks!

Hi,

The Newspaper font doesn’t exist on Newsmag theme, so you will need to use a font awesome plugin for this.
Font Awesome 4 Menus is a tested plugin and it should work if it is active and you use this custom css – https://www.screencast.com/t/M7UnNLAsVXKK

.td-icon-mobile:before {
content: "\f0c9"!important;
font-family: FontAwesome !important;
}

Thanks!

Hi,

The default sort order on category template is by “latest” and there is no option to change it from theme settings. There is a filter option in frontend so your users can sort them differently – https://www.screencast.com/t/ORAqG8VDshz

Yes, it is normal and you can control title and meta using Yoast Seo plugin – https://yoast.com/wordpress-seo/

Thanks!

Replied via email please reply there!

Hi,

Unfortunately this is not so easy how it looks like, you will need also js modifications for this – https://www.screencast.com/t/IWf9pKoI2
A quick solution for this would be to leave your menu always sticky.

Thanks!

Hi,

Unfortunately this issue is related to cache plugin or if you use some external cache(server cache). If you use any caching, the mobile theme plugin will not work properly, sorry!
We have tested the Mobile Theme plugin with Wp Super Cache but it seems they did not fixed the reported issue – https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thanks!

Hi,

You can try to add your custom text here – https://www.screencast.com/t/KKbgQJLsKk – https://www.screencast.com/t/FCrkTawNT

Thanks!

Hi,

Unfortunately I cannot provide you a quick solution for this as it requires some tests. If you want to try to modify the default functionality here you can find the case for related post from the same category – https://www.screencast.com/t/e2tY7JRGxM – https://www.screencast.com/t/I66h2tWyeA

Thanks!

Hi,

The block load more and next/prev pagination options have the functionality you already know. If you want to change it you will need code modifications.
A quick solution, without any code modification is to place a button just bellow a block with a specific link to a category – https://www.screencast.com/t/EHsUELXRVi – https://www.screencast.com/t/XcYt8zwnL

Hope this helps!

Hi,

@Mayapur Voice I guess your site was fully optimized. Which are google’s notifications that affect your speed.
Please send an email at contact@tagdiv.com and provide more details and your site url. What is interesting that we did not made and code changes in latest version 7.6.1 beside the login reported issue regarding browser not secure, no other changes.

@AdamAL Replied to your topic. Your site is not optimized.

@noonoo1 You can make a full backup before the update and see how it goes using the latest theme version – https://codex.wordpress.org/WordPress_Backups Like I said above 7.6.1 release was just a fix for sign in widget reported not secure error and nothing else.

Thanks!

Hi,

I recommend to check this guide and optimize your site – https://forum.tagdiv.com/how-to-make-the-site-faster/
Also I suggest leave active only the necessary plugins

I’m not sure what you mean with a skin ad. Do you refer to background image and set the url for it? – https://forum.tagdiv.com/background-introduction/

Thanks!

Replied via email!