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Alin [tagDiv]
tagDiv Staff

Hi,

In version 4 Big Slider had not this option that on slide 1 to show articles only from a category and on slide 2 another category. A solution to control posts on Big Grid Slider is to filter by tag – http://screencast.com/t/B8r7mj3e so only posts with that specific tag will appear there – http://screencast.com/t/nzjearpA

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your page and the page template that you use is pagebuilder with title. Please set it without sidebar on full width and it should be displayed fine – http://screencast.com/t/lt5ZvsW09A
I also added this on our list and we will try to find a solution at this page template as the sidebar should not be applied there. Sorry for inconvenience!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide a link so we can take a look, also you can check your browser console for errors.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Seems that sometimes Google’s testing tool could preview your site’s in different ways. Recently we had as similar report about the site looking unstyled or just a white screen, but it didn’t had actually any issues in the browser.
Also for errors on the test please follow the steps added in the documentation – https://forum.tagdiv.com/how-to-make-the-site-faster/ Also Christopher topic may help – https://forum.tagdiv.com/topic/tutorial-pagespeed-2015/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This is on our list and it will be added an option in Theme Panel in a future update please check this css solution – https://forum.tagdiv.com/topic/how-to-change-mobile-header-color/#post-54699

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you use child theme please switch to the main theme, clear cache and check if you still have this issue.
We know about this issue with child theme, please use main theme until we release an update to fix it(in few days a new version will be release with some fixes). Also you can try to use this solution in child theme and see if it works – https://forum.tagdiv.com/topic/big-grid-1-and-2-problems-on-newspaper-6-and-6-1/#post-55607

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to add stripslashes to the logo text in the code – http://screencast.com/t/a1eJ3CseC
Result: http://screencast.com/t/GKcE1dTWj

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will need custom to make this work like on Big Grid, you can try this custom css in Theme Panel > Custom Css and change the block number:

.td_block_11 .td-module-thumb:hover .entry-thumb {
transform: scale3d(1.1, 1.1, 1);
-webkit-transform: scale3d(1.1, 1.1, 1);
-moz-transform: scale3d(1.1, 1.1, 1) rotate(0.02deg);
transition: transform 0.3s ease, opacity 0.3s;
-webkit-transition: -webkit-transform 0.3s ease, opacity 0.3s;
}

You may need more css customizations, I suggest to get someone to help you with this if you don’t have basic css experience, as we cannot provide custom work at this time.

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Glad that you solved this!

Alin [tagDiv]
tagDiv Staff

Hi,


@saibharath
Did you solved the issue with Latest Articles? Please edit your homepage and switch to default page template – http://screencast.com/t/pPYBDSxu3xjR


@fid
Please provide more details about your issue with menu. Also please provide your site URL.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

There is no time for infinite load, this depends by the server response time.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We have changed the css for list in the new version of the theme and because you have this inline css you have this issue with list – http://screencast.com/t/vlfRvcwm You can try this custom to remove that margin – http://screencast.com/t/hJtvYIyM and also reduce line height for post content to the value from version 4 – http://screencast.com/t/HPdOZpk6T so from Theme Fonts > Post Content set it to – http://screencast.com/t/9TbqUdOtb

.td-post-content li {
margin-left: 0px !important;
}

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

You can build a timeline template like in the old version, using an existing template from version 6. Create your file, copy the content from a page template, I suggest on of these template as you don’t need latest articles – http://screencast.com/t/5dtHZk71pK then take a look at the old files and see code from the content. Also you need to copy loop-timeline.php from the old version – http://screencast.com/t/Eb17ecPcJcV
Unfortunately you will need custom work, beacuse you will need to create also a css code for this template.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please note that it pulls from ALL the posts the most accessed in the last 7 days NOT the posts that are published in the last 7 days. Also please test this without using caches as the last days 7 post count works based on post views so if you use cache this might not work properly.
Also test it by editing a post and take a look at custom fields: http://screencast.com/t/mSiJvu61tGj then refresh the post a few times and check if it increments. If those values changes when the post is viewed then 7 day sort should work properly.

Thanks!

Alin [tagDiv]
tagDiv Staff
font - reply

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Did you solve the issue?
I have checked your site and seems that you have managed to update to the version 6 – http://screencast.com/t/a3suc8FY
When upgrade from version 4 to version 6 we recommend that you delete the old version of the theme via FTP before uploading the new one. Please check this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Did you solved the issue? As I have checked your site and it looks fine now – http://screencast.com/t/7runmYft

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this topic to change the mobile menu color – https://forum.tagdiv.com/topic/how-to-change-mobile-header-color/#post-54699
Also please provide more details about the above css code that you paste it in Custom Css section. It doesn’t work? As I have check some of your code and it works.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately when you use a list on page and make it megamenu it will not display it. Megamenu for page was not designed for this as also the menu is an unordered list and javascript will stop render a list there. Sorry!
You can try a solution like you can see on newsmag demo to use WP custom menus but I’m not sure if it helps. You can check Travel menu item – http://demo.tagdiv.com/newsmag/

I paste here my answer from another topic how to create the page:

Create your menus from appearance > menus section: http://screencast.com/t/5ntqLpyXaaJ
Add your items to your custom menu: http://screencast.com/t/Ff4S0quiv
Set a page like this and choose your menus and publish: http://screencast.com/t/dAfaYkWmmk
Then use the page ID an set it as mega menu for your menu item: http://screencast.com/t/yphGpD46V
Result: http://screencast.com/t/TEVNDFmT

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css in Theme Panel > Custom Css to hide post views on your articles: http://screencast.com/t/uNHBsSc0q

.td-post-views {
display: none !important;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please make a backup of your current file and replace the content with this one – http://pastebin.com/Q2H4B1TY

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Sorry for delay! We answer to the most oldest topics and because you’ve added a new replies we missed your post!
You Big Grid blocks are not a sliders, you can use Big Grid Slider(change the limit posts value to at least 8) – http://screencast.com/t/AFEPclSDhJHhttp://screencast.com/t/clEFg9eUUDEA
If you want to filter by multiple categories please set it like this – http://screencast.com/t/4ChEBd47

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately Big Grid blocks and Big Grid Slider can be used only on full width row, you can check also our demo – http://demo.tagdiv.com/newspaper/big-grid-slide/
You can use only IOS slider on 1 or 2 columns like this – http://demo.tagdiv.com/newspaper/ios-slider/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Do you use the latest version of the theme 6.1? There was an issue in version 6 but it was solved in last update. You can check this solution – https://forum.tagdiv.com/topic/after-theme-update-ads-appear-alight-right-side-on-safari/

This css comes from the plugin that you use for comments, please try this custom css in Theme Panel > Custom Css and see if it works – http://screencast.com/t/VL9of1MX8

.fyre .fyre-comment-action-button, .fyre a.fyre-mobile-action-button {
height: 25px !important;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site again and it looks fine – http://screencast.com/t/i0IkUwhn1jaW also I have checked also elements.png file and it is the right file from version 6 – http://screencast.com/t/WyDDyLyBy Try to clear also browser’s cache.

Thanks!

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