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Alin [tagDiv]
tagDiv Staff

Hi,

The last theme update(4.6.2) include last version of Visual Composer(4.4.2) you can find it in the ../plugins folder from the theme files that you download from themeforest: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/ so if you want to update you don’t have to buy it or register it. We provide updates on a regular basis, after we test the plugin for theme compatibility the plugin is included in the latest theme update: https://forum.tagdiv.com/topic/how-to-update-visual-composer-2/

Also please provide a link so we can take a look to the issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site, but I couldn’t find Facebook comments on posts(only share plugin). Anyway we did not tested the plugin with our theme so I don’t know exactly how it works. If the plugin have width in percentages like 100% it should be resized and visible on mobile.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site, please add you ad code directly in Theme Panel > Ads > Header Ad: http://screencast.com/t/hvgal6UK You don’t have to use anything else because google ads are responsive and resize automatically when you refresh. Add the code like I said and see if it hides on mobiles if you enable that option.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure that you update the theme properly you can check version that you have in Theme Panel: http://screencast.com/t/UVDafFra as I’m not sure why this is happens and I cannot recreate(now it is happens even with less posts). Also if your theme is updated please try again without any plugins active, leave only Visual Composer active, clear cache and check again.

If this still doesn’t solve your issue please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-access so we will take a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can try to disable all plugins, leave just Visual Composer an Revolution Slider active, also clear cache and purge your files if you use CDN and check if the issue is still there. If you say that it worked maybe was a plugin conflict there.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can use these header styles to have full width logo: http://screencast.com/t/g4BUE9uOo8http://screencast.com/t/mJeJqKfxeZg You can use transparency: http://screencast.com/t/FT53ZNqZHmChttp://screencast.com/t/RuxS7K8FFxs
Also in Theme Colors you can set a color: http://screencast.com/t/4Dhprt6edlpGhttp://screencast.com/t/tOjVpsLo

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

I also tested this, please add .5625 in this file if you use speed booster: http://screencast.com/t/gWuLIV72sR
Result: http://screencast.com/t/EWkfwt8C9
If this doesn’t work please try to disable Speed Booster and see if it works in this file but now add 0.5625: http://screencast.com/t/0mF9vhoNQknJ

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and post view counter seems to work fine: http://screencast.com/t/8XweMezrx
Please deactivate all plugins, leave only Visual Composer plugin active, clear cache and see if it works. Also please try this without js minification.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately you cannot add mobile menu on tablets screen, so the only way is to use css code for main menu or to use short names for menu items.
The css code from above helps you to have menu items on single line from screens width 768px to 1018px like in this screenshot: http://screencast.com/t/stbr6Y54tt3h

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this without any plugins active, leave only Visual Composer active, also clear cache and purge your files if you use CDN and see if you still have these issues.
Also if this doesn’t solve the issue please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-access so we will take a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Buddy Press will be added in next theme update – one-two weeks.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately the theme doesn’t have an option for this. You could try to find a solution for this online or use a plugin like: https://wordpress.org/plugins/wp-mail-smtp/ or similar.
Hope this helps!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to deactivate all plugins, leave only Visual Composer plugin active, also clear cache an purge your files if you use CDN and see if you still have this issue. I did not found any issues with megamenu.
Also please use this guide to create a megamenu: https://forum.tagdiv.com/how-to-use-the-megamenu/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to increase the memory allocated to php: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP try to increase to 96M.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this css code: http://screencast.com/t/Mn6mC9awX

.td-load-more-wrap a:hover{
color: red !important;
text-decoration: none !important;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please follow this guide to update your theme and use FTP method: https://forum.tagdiv.com/newspaper-documentation/ also if you want to update plugins that come with the theme’s files, you can find them in /plugins folder.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately there are few elements that are still don’t work with this theme version, you can find them in functions.php: http://screencast.com/t/1hg89HyCm6
All elements will be enabled in Newspaper 5 version. Sorry for inconvenience!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The last version of Visual Composer plugin that comes with the theme files is 4.4.2. You can find it in /plugins folder and please use this guide to update: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. We know about this issue with version that appear and we try to fix it soon as possible. If you have used this guide and updated properly your theme using ftp method: https://forum.tagdiv.com/how-to-update-the-theme/ you should have the right version installed even that doesn’t appear 4.6.2 version. Sorry for inconvenience!
2. Please try this css code in Theme Panel > Custom Css: http://screencast.com/t/apAEkwYWjfrS

#rev_slider_1_1_wrapper {
z-index: 0;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

When you edit the post you can set a template for your post: http://screencast.com/t/LJ3SQep7M6q so if you want to appear on all post templates(styles) you have to add the code in all files after Similar Articles: http://screencast.com/t/rjuZVrDx

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css for tagdiv gallery: http://screencast.com/t/1Q4JfPwR7ai

.td-gallery-title, .td-gallery-slide-count, .td-gallery-slide-prev-next-but .td-icon-left, .td-gallery-slide-prev-next-but .td-icon-right {
color: black;
}
.td-gallery-slide-top, .td-doubleSlider-2{
background-color: white;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this css in Theme Panel > Custom Css: http://screencast.com/t/G4CxIYa1U

#tribe-events-pg-template{
background-color: white;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please deactivate all plugins, leave only Visual Composer active, also empty cache and purge your files if you use CDN. Maybe there is a conflict and a plugin cause this issue.
If you still have this issue please provide your site URL so we can take a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This is to remind you that if you’ve edited your stylesheet or other core files without using a child theme you will lose your changes. The styling options you’ve set in the WordPress Theme Customize or in the Theme Panel – those options will not be effected by updating your theme.
Anyway we recommend FTP method for theme updates.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes it is 4.6.2 version, there was a mistake with theme version in css file. We are sorry for inconvenience!

Thanks for understanding!

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