Hi,

@nf_prt provided an accurate answer regarding the update please make this right like it is specified in the documentation and also update the plugins provided with the theme from /plugins folder – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ If you have custom modifications to the theme files you will need to re-add them as all the files will be overwritten, but the theme/wordpres settings should not be affected. Anyway it is recommended to make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi,

Yes, we are working on this and we will provide new demos in future.

Thanks for your message!

Hi,

Yes your are right, it is wrong text, for ajax filter you will have to use the id.
I will add this on our list to be changed.

Thanks for reporting this!

Hi,

Unfortunately the theme doesn’t have an option to enable/disable it for each post individually and you will need custom modifications to do this and we are not available to provide custom services, sorry!

Thanks!

Hi,

1. Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/HEuBGarTLlaZ

@media(min-width: 768px) {
.single .td-ss-main-sidebar .rpwwt-widget{
display: none;
}
}

2. I’m not sure what title you want to change, please provide more details if you did not changed already.

Thanks!

Hi,

Please provide more details about this and your site url so we can inspect this. Do you refer to the megamenu subcategories or to the main menu item?

Thanks!

Hi,

Please provide more details as I’m not sure what you mean – http://screencast.com/t/4KOpJom8
Paste a screenshot to see what you mean as the above screenshot doesn’t work.

Thanks!

Hi,

Yes, I forgot about it, here is the code for block 14: http://screencast.com/t/0WwVBBWs

.td_block_14 .td_module_mx1 .td-module-thumb a:last-child:before {
opacity: 0;
}

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

The arial should be loaded depending of the user’s operating system, you can read more about the Arial font here – https://en.wikipedia.org/wiki/Arial If you want to change the order you will have to make this change in the code – http://screencast.com/t/nHbVw6Vi6Yk – http://screencast.com/t/Es9QbsZJKo

Thanks!

Hi,

Please provide your site url so we can inspect this as the theme doesn’t add by default any background for the date.

Thanks!

Hi,

Please regenerate your thumbnails using this guide – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If you still have this issue please also provide your site url.

Thanks!

Hi,

Please check this topic – https://forum.tagdiv.com/topic/how-to-edit-category-in-block/ and let us know if you need further assistance.

Thanks!

Hi,

Please disable all plugins except Visual Composer, clear cache and resave your permalinks and check again if you still have this issue.

Thanks!

Hi,

Yes, you can set to filter from a specific category or tag also you can use multiple categories filter and you can exclude categories(but not tags), please check each block settings and configure it like you wish, please check block settings guide – https://forum.tagdiv.com/block-settings-tutorial/
Also you could enable unique articles feature or use offset on blocks, unfortunately for the moment we dont have a documentation for this, but you can check the old documentation(it works the same) – https://forum.tagdiv.com/unique-articles-and-offset-newspaper/

Thanks!

Hi,

Thanks Chris!

Just please note that the like counter increments also the likes you get on facebook page or if your article was shared on fb it will get also those likes.. so the post views counter may be different than likes number.

Thanks!

Hi,

I have checked one of your posts using fb debugger(I also suggested above to use it) and you get some erors there that you should fix and first I suggest to read and apply this online solution as your server spend a lot of time to response the requests – http://screencast.com/t/X0KjhlEBHi4 here you can read more – http://stackoverflow.com/questions/22461368/facebook-developer-tool-throw-curl-error-operation-timeouted-operation-timed especially this answer – http://screencast.com/t/Sjh4Rj8usU0
First you should use a cache plugin(we recommend WP Super Cache) and also please check this guide to improve the pagespeed – https://forum.tagdiv.com/how-to-make-the-site-faster/ the real issue is your server response time and you can try to reduce the number of queries (fewer plugins, fewer blocks on page, reduce the elements which use ajax requests/pagination like mega menus/load more/infinite load), also consider using a cache plugin like I already suggested.

Thanks!

Hi,

You will have to do this change via ftp and please make a backup of your current file.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Replied via dashboard!

Hi,

Thank you Chris!

@marcar I have also checked your site and it seems that you have fixed the issue, for future please check our documentation and make sure you install/update the theme properly – https://forum.tagdiv.com/how-to-update-the-theme-2/ and if you have issues always is recommended to disable all plugins except Visual Composer, clear all caches to make sure that it is not a plugins issue, like Chris suggested. Also for System Status parameter please check this guide – https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

Hi,

Please check this guide and if you have a similar issue please regenerate thumbnails – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Also please note that WordPress doesn’t enlarge your images, so if you upload small images on modules which use thumbs that are larger than the uploaded image the original size will be used (the image will not be up-scaled), this is not ideal because blank(grey for some blocks that have background) space may appear around the thumb.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate.
Let us know how it goes!

Thanks!

Hi,

I’m not aware about myfonts implementation to the theme and like I said above the code that you use add this preview bar(it is an advertisement) and if you implement this using a script code of course that it will loaded by the theme. There is a guide how to add a custom font if you check our documentation, you don’t have to add anything in Typekit section – https://forum.tagdiv.com/using-custom-fonts/ If you add a script try to load it in Custom javascript area – http://screencast.com/t/CRl81ED1Hk
I can provide you a custom css to hide that bar, but if you want to remove it from the code I suggest to contact the font author – http://screencast.com/t/1LGkLeZ3

#mfPreviewBar {
display: none;
}

Thanks!

Hi,

The theme has a section where you can declare a custom font after you upload it to your server, just paste the path and add the font name – https://forum.tagdiv.com/using-custom-fonts/ so I guess this is the best solution to load your font on page and set it for each element or via custom css.
If you really want to declare in the code, please try to this via main theme and as reference you can take a look in stylesheet file and see how theme font is declared and try to do it in similar way – http://screencast.com/t/VoieXXF2B then check your page source and see if it is loaded.

Thanks!

Hi Andy,

Now I see what you mean, you have changed the font-family for body like you already said from the beginning, but you will have to change the font size for text post content for a different area as there is a specific section for post content elements – http://screencast.com/t/4XnbCmaUJR
We have tried to allow our users to have the possibility to set a different font/customize for specific areas from site.
Let us know how it goes and if you need further assistance regarding this and you still cannot managed to change the size, please send an email at contact@tagdiv.com and provide wp-admin access and we will take a look.

Thanks!

Hi,

I’m not sure what you want to do and also you already have some custom css for the mobile logo as you set a max width and height – http://screencast.com/t/hQqdAfuuKuDd The logo image doesn’t have any padding top/bottom you could increase those values for max-width and height to enlarge it a little bit.

Thanks!

Hi,

You have this issue because you have set the Theme Accent color to white and this color is used as hover color for articles titles on modules. You can change the theme accent color from Theme Panel > Theme Colors – http://screencast.com/t/i1RbL2eMIJ If you really need accent color as white you can try this custom css in Theme Panel > Custom Css to change the hover color – http://screencast.com/t/XGwqEOHFHsq

.td_module_wrap:hover .entry-title a {
color: #222222 !important;
}

Thanks!