Hi,

@ingenierojas Please download the latest version of the theme from themeforest and update also the Social Counter, @omarahmed provided already a link to the documentation.

Thanks!

Hi,

I have checked your site again and you still have the following issues – http://screencast.com/t/qdONbihPTV
Please read and apply step by step to solve your errors – https://forum.tagdiv.com/how-to-make-the-site-faster/ Gzip compression is still not active and also read about how you can compress the images. I suggest to get someone to help you if you don’t have basic knowledge as we cannot provide custom services, sorry!
Also please make sure that Speed Booster is active, check System Status for this – http://screencast.com/t/LDPniI0Qpv as like Bogdan stated above it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you have others active it will be automatically disabled.
To always enable speed booster remove or comment this code – http://screencast.com/t/RZLIOPUNdqh

Thanks!

Hi,

Please provide a link so we can inspect this and try to provide a solution.

Thanks!

Hi,

Our theme are sold exclusively on themeforest and we cannot offer any discounts as we don’t manage sales, sorry!

Thanks!

Hi,

Please check this also without any plugins active except of Visual Composer, clear cache and see if the issue is still there. I also tested this and did not found any issue with the site background.
If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look at this.

Thanks!

Hi,

You could try in_category function to target all posts from specific category – https://codex.wordpress.org/Function_Reference/in_category
If you want to apply this for the header ad here you can add the condition – http://screencast.com/t/WC6wZQAbo7C
If you want to do this for articles ads and sidebar, you can add the condition like where I suggested above – http://screencast.com/t/AF8SurJKDVC
The theme doesn’t have an option for this and you will have to make this custom modifications in the code, I suggest to get someone to help you with this as we cannot provide custom work at this time, we can only make some suggestions, sorry!

Thanks!

Replied via email!

Hi,

Do you have any custom modifications to the the default post template? If you do please remove it.
If you don’t please use pastebin.com and provide both files content loop-single.php and single.php so I can check this on my side as I could not recreate this.

Thanks!

Replied via email!

Hi,

Did you added the Single image elements to different rows?
You can try this custom css in Theme Panel > Custom Css – http://screencast.com/t/nDTdoKxV4rp

.wpb_single_image {
margin-bottom: 0;
}

If this doesn’t help provide a link so we can inspect this.

Thanks!

Hi,

I see that you use the old version of the theme, please try to use the code like this using these div containers:

<div class="td-visible-desktop">
<a href="https://www.racebets.com/sta/landing/generic/?p=58&ap=631-295"><img src="http://www.alltomtrav.info/wp-content/uploads/2015/12/3e5eb6f628f9df00b2d69b24e87dcc21.gif" /></a>
</div>
<div class="td-visible-tablet-l">
<a href="https://www.racebets.com/sta/landing/generic/?p=58&ap=631-295"><img src="http://www.alltomtrav.info/wp-content/uploads/2015/12/3e5eb6f628f9df00b2d69b24e87dcc21.gif" /></a>
</div>
<div class="td-visible-tablet-tp">
<a href="https://www.racebets.com/sta/landing/generic/?p=58&ap=631-295"><img src="http://www.alltomtrav.info/wp-content/uploads/2015/12/3e5eb6f628f9df00b2d69b24e87dcc21.gif" /></a>
</div>
<div class="td-visible-phone">
<a href="https://www.racebets.com/sta/landing/generic/?p=58&ap=631-295"><img src="http://www.alltomtrav.info/wp-content/uploads/2015/12/3e5eb6f628f9df00b2d69b24e87dcc21.gif" /></a>
</div>

Let us know how it goes!
Thanks

• This reply was modified 10 years by Alin [tagDiv].

Hi,

I cannot provide a solution to add this function without updating the theme.
You can use custom css to change the mobile menu color if you don’t wan to update, please check this topic – https://forum.tagdiv.com/topic/menu-colour-problem-on-mobile/

Thanks!

Hi,

Please update the theme as this option was added in version 6.5 – http://screencast.com/t/I5Z863DMN23e

Thanks!

Hi,

I just said above that this is not an easy task, the theme has already a mobile version and there is not option to disable it. We have this on our list and we may add some option to enable/disable widgets or the possibility to set a lighter theme for mobiles, or maybe something else. We’re still looking for the best solution.
The Jetpack mobile theme featured will read the content of the page, the theme use shortcodes in content so this is what you will display…shortcodes.
You could use js to detect mobile screens and load different content but you will need custom work for that, the theme hasn’t been designed to use a mobile template.
I suggest to get a professional developer from sites like – http://studio.envato.com/ if you need this as the time doesn’t allow us to provide custom work.

Thanks!

Hi,

If you want to add more custom ads please check this solution – https://forum.tagdiv.com/topic/create-additional-custom-ads/#post-63532
Can you be more specific what you mean by removing ad?

Thanks!

Hi,

We answer to the most older topics in order so if you add new replies we get later to your topic.
We did not tested this plugin with the theme so I cannot provide an exact answer regarding it, but you can take a look at this topic to make an idea how to implement date instead the default function and you don’t have to use any plugin – https://forum.tagdiv.com/topic/same-post-date-on-each-post/#post-37827 – https://codex.wordpress.org/Function_Reference/human_time_diff

Thanks!

Hi,

Yes, you can use forum also after, we will still continue to answer all questions like we do now. If something will be changed we will announce in advance, so don’t worry!

Thanks!

Hi,

We recommend Yoast Seo as with All in one seo plugin we did not do any tests, these are the plugins tested with the theme and they should work properly – http://screencast.com/t/3mqrbXDRbRVK
Regarding the featured image please provide more details about the post template that you use and a link so we can take a look.

Thanks!

Hi,

You can use the Visual Composer button element(it is the same like the one for posts), please check this topic for more information – https://forum.tagdiv.com/topic/buttons-and-colours/

Thanks!

Hi,

Please disable all your plugins except of Visual Composer, clear cache and see if the problem persist.
If you still have this issue please create a test page and send us an email at contact@tagdiv.com and provide admin access so we can take a closer look at this as I’m not really sure what settings you use. Also paste a link to this topic so we can know who you are.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Please try to regenerate thumbnails to fix this issue – http://screencast.com/t/hKa29E3AB8 – https://forum.tagdiv.com/existing-content/ Also note that the featured image should have at least the sizes of thumb’s container, because WordPress doesn’t enlarges images. If you use smaller images you will have to use a plugin like Thumbnail Upcale in combination with Force Regenerate you can find more details regarding this here – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/ – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also please provide more details about the author picture. Do you refer to this? – http://screencast.com/t/M8DLf3AFBOa
We recommend Wp User Avatar plugin to add a custom picture for author, we use it also on our demo.

Thanks!

Hi,

You can move the Latest Articles section as it is not apart of the page content, but you can set the default page template(so you will remove the bottom latest articles) and use another block between Big Grid and block 1 and set it to display latest articles – http://screencast.com/t/BTQygKL7 – http://screencast.com/t/jgb5w9TUmH

Thanks!

Hi,

The version 5 of Revolution Slider can be found here in /plugins folder from files that you download from themeforest- http://screencast.com/t/PIunnzRACn

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Replied via email! Sorry for delay we have day off yesterday as it was National Day!

Hi,

We will try to implement this as soon as possible I have added it on our list and the developers will take a look and try to fix it.

Thanks for your suggestion!

• This reply was modified 10 years by Alin [tagDiv].