Hi,

You can implement this code for each post template and modules that you use – http://screencast.com/t/uZBfgLVgpyJa and for each module – http://screencast.com/t/XgosFNafyIm

Thanks!

Hi,

Sorry for delay we don’t work on weekends!
I’m glad that you figured out, also it is specified in the documentation – https://forum.tagdiv.com/page-templates-2/

Thanks!

Hi,

You can add a background image for each of your categories from Theme Panel > Categories > each category – https://forum.tagdiv.com/how-category-settings-work/ but I’m not really sure what the issue is. There is not an ideal size, but for best graphic results you could use a full hd image (1920x1080px), make sure you compress it, you don’t want a large file, it will slow page loading speed.
If this is not what you mean please provide a link so we can take a look.

Thanks!

Hi,

Unfortunately I did not find any email regarding this. Did you included a link to this topic?
Maybe it is in spam, I have searched also there but did not find anything related to this topic, sorry!
From what I see above you have updated the theme from an older version. What version did you used before update? Did you ran the script like it is suggested in the documentation for upgrade from version 4? This will import your settings and rename the shortcodes. For example you have this shortcode td_block2 it will be renamed to – http://screencast.com/t/EBcXrpmoQSnR
I suggest to check the upgrade guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure you do this properly if you update from version 4.
Let me know how it goes and if you send us an email( contact@tagdiv.com ) please include a link to the topic so we can know who you are and what your issue is and also we can find it more easily if it reaches into spam.

Thanks!

Hi,

All the featured images are cropped to different sizes to fit on our modules but also to fit in the post templates, please check this section and see that also for post pages(some of them) the uploaded images are cropped – http://screencast.com/t/liUzod9X
So for example if you use a small image size it will not be resized, but you can try this custom css in Theme Panel > Custom Css for default post style – http://screencast.com/t/DWb7ZEMsoOP

.td-post-template-default .td-post-featured-image img {
width: 100% !important;
}

Thanks!

Hi,

Do you refer to the length of the h3 title for you smartlists?
If you do, please make sure you use the latest theme version 6.6.1 as there is not limit for title length. Or if you don’t want to update the theme please check the code – http://screencast.com/t/dX9bIMCcaYII

Thanks!

Hi,

The infinite load pagination is available also on blocks. So you can add a block at bottom of you page(or set it for the current block) and set the infinite load pagination – http://screencast.com/t/stS7VgC6A please check the documentation – https://forum.tagdiv.com/block-settings-tutorial/

Thanks!

Hi,

I have checked this using the post template 8 and did not found any issues with the featured image. Please disable all your plugins except of Visual Composer, clear cache and see if you still have this issue on template 8, as I have checked your site and you have a js error in the console that may affect it, also it could affect the accordion element.
Let us know how it goes!

Thanks!

Hi,

Please make sure you don’t use the photon module from Jetpack. The theme works based on the same system (creates and serves/uses thumbnails for each uploaded image), so if you use this module please disable it. Or if you use CDN try to disable it.
If the issue persist after this, please provide a link so we can inspect this.

Thanks!

Hi,

The tagdiv blocks use excerpt function and the read more tag will not work on our blocks without custom modifications – http://screencast.com/t/znEQdWJD
Anyway we have a module that will work using this tag in the post content, so you can use it – http://screencast.com/t/Us6AfwZmkaNA Please note that no block was designed using this module, so you can use it only for loop templates(category, archive, latest articles) – http://screencast.com/t/NEsmUAPu27Wp

Thanks!

Hi,

If you want to modify the sort orders on blocks here you can find the code – http://screencast.com/t/24qmbMPHX

Thanks!

Hi,

So this happens only on post where you use that plugin Easy Smooth Scroll Links unfortunately we did not tested this with the theme so I cannot provide any suggestions.
Also please disable all your plugins except of Visual Composer, clear cache and see if you still have issues. If the issue persist please provide you site url so we can inspect this.

Thanks!

Hi @mtman,

We have opened a ticket to the VC support also when you first reported this.
Bellow you can read the official response:

Hi Ra,

We had already responded in your previous ticket that this will be fixed in the next big release. We are working on 4.9 update which will be out soon.

Thank you,

Thanks!

Hi,

Yes I see that these files are external fb files unfortunately I cannot provide a solution for this, also the theme like button comes from facebook.

For images try a plugin like Smush it – https://wordpress.org/plugins/wp-smushit/
Or add the following code at the end of the functions.php file:

add_filter( 'jpeg_quality', create_function('', 'return 50;' ) );

It will compress all future added images to 50%, but you have to regenerate the thumbs for the images that were already uploaded, you can doit using the Force Regenerate plugin – https://wordpress.org/plugins/force-regenerate-thumbnails/

Regarding the speed booster plugin I have provided above a solution so it will work with all the plugins or you can check if it works only with tested plugins active:

To always enable speed booster remove or comment this code – http://screencast.com/t/RZLIOPUNdqh

Please note that Speed Booster is an optional plugin so you can disable it if you don’t want to use it and search for an alternative.
I also suggest to not use many plugins as your pagespeed will be affected.

Thanks!

Hi,

@Stefan please send us an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look at this, also paste a link to this topic so we can know who you are and what your issue is.

@Cubewebsolution
The theme has an fixed grid layout, responsive as it is fluid and style for desktop/tables/mobile screens. Changing the grid’s width is not an easy job and you would need lots of custom modifications for it, as you need to change the width value for all elements(blocks/modules) on page. For the moment we don’t plan to do any change to the grid, sorry!

Thanks!

Hi,

Please make sure that the Speed Booster plugin is active, check the System Status – http://screencast.com/t/LDPniI0Qpv and the please go through this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/
The theme stylesheet file should be moved by default, I have checked this on my side and works properly – http://screencast.com/t/XFyHAgsi

Thanks!

Hi,

Yes, the difference between 6.6 and 6.6.1 is just Social Counter plugin.
For future you can always check the update_log file to see what files were modified.
Regarding the speed, this was not affected by the Social Counter plugin and we will try to improve it for post pages. If you test the homepage you’ll see that it still at 89 – https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fdemo.tagdiv.com%2Fnewspaper&tab=desktop

Thanks!

Hi,

Unfortunately we did not do tested rigorously 3.0.6 version but I have it on my local install and seems to work fine. You can make a backup of your current plugin’s version and test the new one, so if you have issues you will be able to revert.

Thanks!

Hi,

Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/y8Q79EFv9w

.td_block_slide .td-image-gradient:before {
opacity: 0;
}

Thanks!

Hi,

Set the default template(or the one with this issue) on an individual post and provide the link so we can inspect this and we will try to find a solution.

Thanks!

Hi,

The block 9 is made using module 8 so you can customize it like you wish – http://screencast.com/t/DMLW30OgN6 or get someone to help you as the time doesn’t allow us to provide custom services.

Regarding the error you get, do you use the api plugin? Please install it from here(see bottom of the page) – https://forum.tagdiv.com/practical-example-how-to-add-a-new-block-and-module/

Thanks!

Hi,

There are no modification to the theme files. In version 6.6.1 we just updated the Social Counter.
Also you can check the update_log.txt to see what files were modified and also you can udpate the theme using patch – https://forum.tagdiv.com/whats-included/
Regarding the child theme you can find it in the /code folder if you want to use it and you can reade more about the files supported here – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks!

Hi,

I have answered above please use Wp User Avatar plugin(it is tested with the theme) just install it and the avatar option will appear in Users -> Your Profile so you can upload an image – http://screencast.com/t/XhuxLvam
Or you can use gravatar – https://codex.wordpress.org/How_to_Use_Gravatars_in_WordPress

Thanks!

Hi,

We did not tested this plugin with the theme, but you can always try it and see if it works.

Thanks!

Hi,

@ingenierojas The theme doesn’t handle the og meta data and you will have to use a plugin for this. We suggest Yoast Seo plugin – https://forum.tagdiv.com/facebook-share/ then check your source and see if the og: meta are added properly. And refresh your posts using fb debugger(fetch new scrape) – https://developers.facebook.com/tools/debug/og/object/

Thanks!