Hi,

I see that you use Visual Composer 4.8.1, please note that this version was not tested with the theme, so if you still have issues with it I suggest to install version provided with the theme(4.7.4).
I’m not sure what settings you use for Big Grid Slider, I didn’t managed to recreate this. Also you use unique articles on page? Did you used only 2 day Jetpack sort order? Unfortunately we found that, it doesn’t work properly on blocks with pagination and also on sliders(on second page it shows the same posts), sorry!
If this is what you mean, please use Jetpack sort order on blocks without pagination until we find a fix for it.

Thanks!

Hi neakriti,

I have added this on our list and we will try to find a solution for this for future updates, so you will not have to alter the code. We have provided some solutions for this, like sort order by slug and control categories from category slug name – https://forum.tagdiv.com/topic/can-i-reorder-ajax-dropdown-on-my-own/#post-64762
Also I see that Category Order and Taxonomy Terms Order plugin helps many user to order categories, you can try it until we find a fix for it.

Thanks!

Hi,

You can use the theme on multiple test sites(development) without any problems. I’m not sure what the issue is, please try to do a clean install and check this without any plugins active, except of Visual Composer, clear cache and see if you still have this issue. Also you can check the system requirements and adjust those values(php.ini and wp-config files) – http://screencast.com/t/Om47WUBu3
If you still have issues after this please provide more details with error you get(a screenshot will also help).

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Try to connect via ftp and remove that code from td_wp_booster_functions.php file.
I have also added this on our list and we will try to remove it in the next update.

Thanks!

Replied via email!

Hi,

This solution lists most commented articles posted within X date, not looking for most amount of comments within that time span among all articles. If you want a different implementation you will need custom modification and it is not an easy task. You will need to create something like the Recent comments widget, to take all the recent comments and then sort the post by most commented.
Regarding the 7 days code, it needs many tests and unfortunately the time doesn’t allow use to do this, sorry!

Thanks!

Hi,

I have checked this on my side and did not found any issues – http://screencast.com/t/haFDRCboSOM – http://screencast.com/t/WKNIWWBV4
Please make sure you have added the code properly in td_ajax.php file – http://screencast.com/t/ChkNU6LwP and also check this without any plugins active except the Visual Composer and Easy WP SMTP or other plugin that you use for this. I have checked this using SendGrid.

Thanks!

Hi,

So you want to change the comments and author box position. You will have to edit the post template that you use and paste the fb comments shortcode above the Related Articles and also move the author after share buttons – http://screencast.com/t/vAjju8Tk

Thanks!

Hi,

If follow the steps from the documentation all should work fine – https://forum.tagdiv.com/how-to-update-the-theme-2/
Also we have explained the procedure in many topics – https://forum.tagdiv.com/topic/installing-newspaper-6-with-a-lot-of-existing-content/#post-66678

Thanks!

Hi,

The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision.

Thanks!

Hi,

Here you can find a solution to control the categories order by slug or to use a plugin – https://forum.tagdiv.com/topic/how-can-i-hide-all-from-megamenu-list/#post-71876

Thanks!

Hi,

Please install and activate Visual Composer plugin – http://screencast.com/t/NeIrAMKdm3
Please also check the theme’s documentation – https://forum.tagdiv.com/wordpress-information/

Thanks!

Hi,

Thanks Ing Geek!

@djsdrive
You can add alt test in Theme Panel > Header – http://screencast.com/t/ODYAOsq3TmQC
For footer logo you can try to make this change until we fix it – http://screencast.com/t/aOrqXU9JQ so it will take the alt text from header logo that you can set it in Theme Panel.

$td_logo_alt = td_util::get_option('tds_logo_alt');

alt="' . $td_logo_alt . '"/></a>';

Thanks!

• This reply was modified 10 years by Alin [tagDiv].
• This reply was modified 10 years by Alin [tagDiv].

Hi,

Yes, you can try to add that code in .htaccess file. But I have checked your site and did not found any issues – http://screencast.com/t/OsISmdAw Please clear cache and if you still have issues please provide a screenshot maybe I did not understand your issue.

Thanks!

Hi,

Seems that the error comes from WordPress so you could try this using a fresh wp install without any other plugins active then check the result. This might be caused by a plugin or maybe you have made some custom modifications to the code.

Thanks!

Hi,

I have checked your page source and your custom font is not loading, try to add the exact code used on site where it works of course using the path where the font is uploaded – http://screencast.com/t/b7fZlVNXL

Thanks!

Hi,

Unfortunately you cannot set image alignment or size, it will not work and it will break the smartlist layout and functionality. The smartlists have a specific design so you can only follow the steps present in the documentation. You can only change the smartlist’s template – http://screencast.com/t/Mzt9KEHXh5V5
If you have any other issues regarding smartlists please send an email at contact@tagdiv.com, provide wp-admin access and a link where you use smartlist, also paste a link to this topic so we can know who you are and what you issue is.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Unfortunately this is not an easy task to add reviews on Visual Composer elements and you will need custom modifications as you need to edit the plugin’s files. I suggest to hire a professional developer to do this for you as we cannot provide custom work at this time, sorry! Here you can see how the reviews are called on our modules instead of date – http://screencast.com/t/mNtGYOgu8cJ You have to do something similar for VC element.
Regarding excerpt try to remove this code – http://screencast.com/t/c9XHPBbIiyo

Thanks!

Hi,

Please provide a link to this post where you use smartlist and also provide more details what the issue is.
As Catalin stated above there are some smartlist templates and each one has a different style, the image position is different. Provide more details what you mean about the image size.
Also Catalin provided a solution to remove the lightbox feature for smartlist’s images. Removing that code the images will not be open in a lightbox – http://postimg.org/image/8xl5z2rfp/ it will be open in attachment.
Please be more clear what your issue is, so we will understand what the issue is and we will provide an accurate solution.
Regarding the message you get when you upload a new theme, this cannot be related to the theme as you upload a new theme. It could be a wordpress issue or you you don’t upload the right zip file.

Thanks!

Hi,

No, it is just take 3 from your all time popular post.

Thanks!

Hi,

The best way is to change the footer style and add your own widget there from Widgets section. So you can easily filter by the category that you want – http://screencast.com/t/z3UGmPr8 – http://screencast.com/t/axVM2BawWo

Thanks!

Hi,

Please replace the css provided above with this one – https://forum.tagdiv.com/topic/strange-formatting-issue-with-gallery/#post-75557 and check if you still have this issue on mobiles. Also provide a link.

Thanks!

Hi,

You use Pagebuilder with Latest Articles template on your homepage. The Latest articles section(loop) can be controlled from here(module, filter options, custom sidebar) – http://screencast.com/t/ZZAjKwvHen – http://screencast.com/t/PZ755IB8u
If you don’t need this section and you want to display only the pagebuilder content for your homepage, you can change to default page template – http://screencast.com/t/EAtGOLniytrc
Please check documentation – https://forum.tagdiv.com/page-templates-2/ and also we have some vide tutorials on our Youtube channel like this one – https://www.youtube.com/watch?v=rgWqozuqmJk

Thanks!

Hi,

Please edit your page and check the block settings to change the title and filter option to not have the same articles there(set another category for example) – http://screencast.com/t/tYQP8YMr3f – http://screencast.com/t/EHkoT2F6
Please check documentation – https://forum.tagdiv.com/block-settings-tutorial/ also we have some video tutorials on our youtube channel like this one – https://www.youtube.com/watch?v=rgWqozuqmJk

Thanks!

Hi,

Did you alt text for your featured images? – http://screencast.com/t/gAXf5CDTVX – http://screencast.com/t/LN5iSky9PkR
If you want to add it automatically, for example title of the article as alt text you will need custom modifications – http://screencast.com/t/9lqov6hLMP – http://screencast.com/t/DllevGar

Thanks!