Hi,

I see that you use version 6 of the theme so I guess you want to update to the latest version 6.5.1, please check this guide(A,B,C) – https://forum.tagdiv.com/how-to-update-the-theme-2/ and update also the plugins that come with the theme files. There is also 2 video tutorials how to update the theme.

Thanks!

Hi,

Unfortunately we did not implement this for now, the developers still consider how to implement this and try to find the best solution.
A quick solution for you, try to add this code in td_util.php file – http://screencast.com/t/KQAPfU9u – http://pastebin.com/JhVqyk07

Thanks!

Hi,

Please provide a copy of the errolog file so we can take a look.

Thanks!

Hi,

The speed booster plugin moves the css and js at the end of the page, this removes render blocking and improves the score on pagespeed, please check this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/ But also to have a good score is recommend to use less plugins.
Please note that the speed booster was tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine, so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh
So please check your System Status to make sure that the Speed Booster is active – http://screencast.com/t/Gomyv89n7j0 and then try to follow the steps provided in the documentation to remove render blocking.

Thanks!

Hi,

Please check our documentation to see the header styles available on our theme – https://forum.tagdiv.com/header-styles/
Unfortunately the time doesn’t allow us to provide custom work, so I suggest to hire a freelancer from sites like – http://studio.envato.com/ to customize the main menu if don’t have basic html/css experience.

Thanks!

Hi,

Try to use H:i a – http://screencast.com/t/TziIOMYslTLs

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

The theme doesn’t have an option to make a specific blocks sticky. But a solution is to use do_shortcode function and place the Newsticker in the menu. For example if you use header style 1 – http://screencast.com/t/1DhmWTd8GK – http://screencast.com/t/G6ZyfzFQSn – http://screencast.com/t/1rwuAsuGMmE6
Of course enable sticky menu from Theme Panel > Header – http://screencast.com/t/6z8VxLneQe

Thanks!

Hi,

Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/EHgvWlHN

.mfp-arrow-right:after, .mfp-arrow-left:after {
display: none;
}

Thanks!

Hi,

I have checked this on my local install and did not found any issues. I have created an account using woocommerce registration page and I was able to log in via theme’s pop up sign in widget. It should work also in your case.

Thanks!

Replied to the other topic!

Hi,

The theme uses the add_image_size() function and the featured image is cropped to different sizes(thumbs) used on modules/blocks. So for mobile devices it is not used another thumb and it is scaled that’s why this error appear.
To have a different image size for each device your will have to create a script to crop the image also for tablets and phones, but even then you may have this errors as like you know there many resolutions for these devices and I’m afraid it will be almost impossible to achieve this.

Thanks!

Hi,

Please check our pagespeed guide – https://forum.tagdiv.com/how-to-make-the-site-faster/
You can read more about this here – https://developers.google.com/speed/docs/insights/LeverageBrowserCaching#LeverageProxyCaching and here – https://gtmetrix.com/add-expires-headers.html
Also for first issue(specify a vary accept-encoding header) try this solution – http://stackoverflow.com/questions/3641197/how-to-specify-vary-accept-encoding-header-in-htaccess
The http requests issue may be caused by plugins or any external links from your site, that affect the page loading.

Unfortunately we are not available for customize services, the time doesn’t allow us, sorry!

Thanks!

Hi,

You don’t have a link to your menu items that’s why you have this issue – http://screencast.com/t/n42uKSlZ2KTT Please check your menu from Appearance > Menus.

Thanks!

Hi,

You can try to disable the lazy load animation and see if you still have this issue – http://screencast.com/t/YxebUiVIGhb maybe there is a plugin that conflict with the theme and break the lazy load effect.
Or you can check this without any plugins active, leave only Visual Composer active, clear cache and see if the issue persist. If it doesn’t please activate your plugins one by one and see which one caused this problem.

Thanks!

Hi,

Please disable all your plugins except of Visual Composer, clear cache and check if you still have this issue. Also please note that some plugins may conflict with lazy load feature, so you could check this without lazy load – http://screencast.com/t/nvePNWtBA3

Thanks!

Hi,

Unfortunately we are not aware of this and the theme was not tested with html outline tool. The theme uses the best clean SEO practices and it is tested periodically and we do any new implementations that are required regarding Seo structure. I can recommend you to use Seo by Yoast(if you don’t already use it) which creates a site map. Also I will add this on our list for further documentation on HTML5 outliner tool works and we will do any implementations(change the code) if we will consider that it must be done.

Thanks for your message!

Replied via email!

Hi,

Yes, you can update directly to the latest version 6.5.1, please check this guide(A,B,C) – https://forum.tagdiv.com/how-to-update-the-theme-2/ also update the plugins that come with the theme(Visual Composer, Social Counter if you use it..) – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks!

Hi,

Please provide a link to inspect this and provide an accurate solution.

Thanks!

Hi,

I have checked your site and the images appear on your homepage – http://screencast.com/t/yrtdd4yn4dT
Also if you Photon feature from Jetpack, please disable it. The jetpack photon feature can cause issues and while the theme works based on the same system (creates and serves/uses thumbnails for each uploaded image). We don’t recommend using that photon module as it tends to create issues sometimes so we suggest you disable it.

Thanks!

Hi,

If you use background color/image, he site will automatically switch to boxed version – http://screencast.com/t/zLV73kTx9c

Thanks!

Hi,

You have to paste the full url for your social icons – http://screencast.com/t/HJDSCl2J
Also enable the social icons widget – http://screencast.com/t/69lwCuMFRRZT – http://screencast.com/t/86ZxWImFwk

Thanks!

Hi,

@weblogging I’ve replied on the other topic.

Thanks!

Hi weblogging,

I guess you want just to have date(and time) on every post and Bogdan misunderstood your question.
Please enable date on post from Theme Panel > Post Settings – http://screencast.com/t/v7rIkNoK7WnM and also you can set the date format from WP Settings – http://screencast.com/t/B62K6e8iqcS – http://screencast.com/t/GyI9da0Jvnb

Thanks!