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Alin [tagDiv]
tagDiv Staff

Hi,

Please disable all your plugins except of Visual Composer, clear cache and check if you still have this issue.
If you don’t have this issue anymore, activate your plugins one by one to see which one cause this. Usually this issues are caused by plugins that are in conflict with the theme javascript.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t control the og: meta data, you will have to use a plugin for this. We recommend Seo by Yoast as it is tested and we use it also on our demo. Just install it and activate meta data – http://screencast.com/t/H9O9TGSP20o
We also have this guide in documentation – https://forum.tagdiv.com/facebook-share/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide your site url so we can take a look?
Do you have this issue on a specific phone(android, windows)? Browser?

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Try to create your Tabs in a page, then copy the shortcode to your post content. The theme renders the shortcodes also in the post content:
* Create Tabs – http://screencast.com/t/N4TLaw6x
*Switch to Classic mode and copy the shortcode – http://screencast.com/t/WZBkZnVW
*Past it in the post content – http://screencast.com/t/V8s6nD5wd
*Result – http://screencast.com/t/LkhDjqil

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and the link work properly for many ads, no 404 error. You don’t use the full url for header ad that’s why you have this issue, includes http:// should not be any issues – http://screencast.com/t/weWsgsQDBB

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this guide(A,B,C) – https://forum.tagdiv.com/how-to-update-the-theme-2/ and also please update the plugins that come with the theme – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I see that you use old version, please upgrade to the latest version of the theme using this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ and update also the plugins provided with the theme(Visual Composer, Social Counter..).
If you use an older version that 4, I recommend to do a clean install and recreate your homepage and check all the new theme features, blocks, modules. Please note that the Newspaper6 is practically a new theme, the whole code was rewritten, so old files customization or custom css will not works and you need to adjust it.
The latest version was tested and works with version 6 of the theme, I have also tested your fb id and it works fine – http://screencast.com/t/lJTufe5aC

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I’ve tested this but did not found any issue importing a template. Please make sure you use version 5 of the plugin and you import a template for this version.
Also you can check the plugin’s requirements and recommendations – http://screencast.com/t/LXXul7lO

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The tagdiv blocks were designed to work with default post types so you have many options to filter your articles on block(by category, multiple category, tags) as you can see in the docs – https://forum.tagdiv.com/block-settings-tutorial/
Regarding your issue to filter articles and events into the same block, I can recommend to try filter by tag option, so posts and events with the same tag will appear on your Big Grid block.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We did not any similar reports so we cannot provide an exact answer regarding why this issue appeared. I’m not sure about all the settings of the plugins you use to tell you exactly if one of them could cause a similar issue, as we did not tested all of them(just those recommended – http://screencast.com/t/lPbFyRjROibI ).
I recommend to do more investigations regarding this, a start can be to ask your host about this. I’m sure he can offer more information on why those files were deleted(user action or plugin).
Also you could check the security settings on your site, look for the parameters specified in the following guide – http://codex.wordpress.org/Hardening_WordPress

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will have to adjust using Design Options(negative margin top, padding) how you wish – http://screencast.com/t/rDZMylHo3J Also you can set the background for Top Bar from Theme Panel > Theme Colors – http://screencast.com/t/pBcMUlUG44O0

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We have made a quick test and it looks that it doesn’t work properly. I have added it on our list for further investigations(testings) and if we don’t find a solution we will open a ticket on Visual Composer support to fix it.

Thanks for reporting!

Alin [tagDiv]
tagDiv Staff

Hi,

Thanks for suggestion, it is on our list and we will try to find a solution for this.
An alternative if you use child theme would be to add this code in functions.php file(from child theme) – http://screencast.com/t/hLPMbut3GlOHhttp://pastebin.com/HjBxAmTP

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

What theme version you use? If you use version 6 of the theme you should have that option.
If you use Newspaper 4 you could target only the post content – http://screencast.com/t/zB9tOG6R

.td-post-text-content ul li {
list-style: disc url('http://www.thisisanfield.com/wp-content/themes/Newspaper/images/icons/li.png') !important;
margin: 0 0 0 6px;
padding: 0 0 5px 0;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Do you refer to the classic pagination(numeric)? Or to the next/prev block pagination?
If you are referring to the numeric pagination also the url should change when you click next – http://screencast.com/t/3FPHjsFDWAV so if it doesn’t change please re-save your permalinks from WP Settings.
For next/prev pagination please disable all the plugins except of Visual Composer and also check the browser console for errors. This issue appears usually when it is a conflict between a plugin(or more) and the theme’s javascript.
Regarding your second issue you can search online tutorials like – https://managewp.com/how-to-create-a-local-copy-of-a-live-wordpress-site

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We did some test using QTranslate X that’s why I have recommended to you this plugin.
You can translate also the menu’s items using it – http://screencast.com/t/6LpEa1xP3MS1http://screencast.com/t/Z9DEZE9DSfy
Result: http://screencast.com/t/h8DTrVqmlhttp://screencast.com/t/t4Xf1wKZogU

Unfortunately I cannot make any suggestions regarding WPML as it was not been tested, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately it is not an easy task to change the boxed layout for header, as the site will become boxed when background-color(or image) is added. You could try to use media queries to change this for desktop – http://screencast.com/t/vIA97kLL6S

@media (min-width: 1180px) {
.td-boxed-layout #td-outer-wrap{
width: 100% !important;
}
.td-main-content-wrap {
width: 1164px !important;
margin-left: auto !important;
margin-right: auto !important;
}
.td-boxed-layout .td-header-menu-wrap.td-affix {
left: 0;
right: 0;
}
}

Please note that also the footer will become full – http://screencast.com/t/pqdCnTK5v

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and found that you have some errors in the console – http://screencast.com/t/YUhCdv8cd1
Please check this how Bogdan suggested without any plugins active except of Visual Composer, clear cache and disable any css/js minifications, then see if you still have this issue.
If the issue persist you can send us an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look, also paste a link to this topic so we can know what your issue is.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The style 8 works exactly like the homepage block so I guess you will need more customization – http://screencast.com/t/U6ReMU1BSt

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your page and the zoom effect works properly for Big Grid blocks.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please clear all the caches, also check this only with Visual Composer and Woocommerce active and also check the Woocommerce settings for this. Also you can check the Woocommerce documentation – https://docs.woothemes.com/documentation/plugins/woocommerce/ as the theme supports Woocommerce, there are just few implementations for templates(for example add custom sidebar in Theme Panel..), the theme doesn’t alter the plugins settings.
So if you use cache plugin I suspect that it is the problem.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately all the custom modifications to the theme files will be overwritten when you update the theme. You will have to re-add all the modifications.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please also check your custom css, if it is added properly even a unclosed bracket could cause issues and also like I said above check the smartlist structure.
If want you to we take a closer look you can send an email at contact@tagdiv.com and provide wp-admin access, also paste a link to this topic so ww can know who you are and what your issue is.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

To get rid of these warnings try to add @ here – http://screencast.com/t/CSHWVFuaGt

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have added this on our list and we will change it in a future update, to get the client date instead of server date.

Thanks!

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