Hello,

Version 10.3.9.1 is the current version of the Newspaper theme.

Thank you!

Hello,

To disable the Sign In option for mobile theme plugin, go in Theme Panel -> Mobile Theme -> Header => https://www.screencast.com/t/s4kjYtfEoZ7

Hope this helps you!

Thank you!

Hello,

I checked your website and the login popup appear => https://www.screencast.com/t/HxhWeWjSFJD
Did you solve the issue?

Thank you!

Hello,

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

This message appears when the key has been activated too many times.

Thank you!

Hi,

You can use a license key for one single product, but if you want to move the theme to another website or change domain(your case)/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

I am not sure I fully understand what you are looking to disable on the mobile page. Can you please provide more information, screenshots of your issue, so I can help you efficiently?
Also, maybe you use an extra plugin for comments and then you need to make changes in that plugin to not display the comments.

Thank you!

Hello,

Select the block and search after category background in the tab called “Style” => https://www.screencast.com/t/4rgv45aPKrIR

Hope this helps you!

Thank you!

Hello,

If you have the mobile responsive version, then you can change the color with tagDiv Composer => https://www.screencast.com/t/0MeXw9Pp
But if you use the mobile theme plugin, then you need to use custom code CSS => https://www.screencast.com/t/uJA8F7xjLdf

.td-post-content .td_quote_box p{
color:red;
}


Set the code in Theme Panel -> Mobile Theme -> Custom Code => https://www.screencast.com/t/St204VtFl3NU

Hope this helps you!

Thank you!

Hello,

Usually, can be from firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!

Thank you!

Hello,

I checked your website and seems you have the same logo on the homepage and the post => https://www.screencast.com/t/WcIBaTgx8YUr -> https://www.screencast.com/t/WCqcUTmSd.
If this is not what you mean, please let me know!

Thank you!

Hello,

I checked your website and it seems to be the last posts => https://www.screencast.com/t/3d0dzRmwpyQW or where do you say they don’t appear?
Also, start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

You have a large number of visitors per day, and for this, you should use a dedicated server if VULTR can achieve this then you should go for it. If you want you can keep using Cloudflare on VULTR.

Thank you!

Hi,

We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Hello,

what do you mean by not loading properly? For me, it loads well. https://www.screencast.com/t/vGBrJ4TWq5 -> https://www.screencast.com/t/Say1haCvF -> https://www.screencast.com/t/MFcgZEXNkd

Thank you!

Hello,

Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

The only option to add an ad in the Flex Block or Post Loop is to use a video pop-up ad => https://www.screencast.com/t/enxL2JTKFTng that appears only if the post is set to featured video.

Thank you!

Hello,

Please make a test only with tagDiv plugins, that is, disable other plugins that are not part of the theme and enabled them one by one, and see after activating one if there is a problem and so on until you find out which plugin is causing the problem.
There is a possibility that one of the plugins used may not work well with the theme, for example, Redis and Autoptimize are untested plugins with our theme (or some setting from that plugins interfere with the theme).

Thank you!

Hello,

To change the font size on pages, you need to edit with tagDiv Composer => https://www.screencast.com/t/1X309rlYcABj select the blocks/elements on pages and in the Style tab you can set the font size on that block/element (you can set the font size on each block/element on the page) => https://www.screencast.com/t/5vFIGoxxcXRr but for the whole page, the theme doesn’t have an option to set the font size.

Thank you for understanding!

Hi,

We hope that the update will be soon in less than two months.

Thank you for your understanding!

Hello,

I checked your category page ‘smart tv category’, and no error occurs => https://www.screencast.com/t/n2qTJMAdjt3S -> https://www.screencast.com/t/4xAwP4sc3ver -> https://www.screencast.com/t/D7KWUE05

Thank you!

Hello,

We haven’t made any changes to the theme lately and it should work fine.
To increase memory space please follow this guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC and please increase all requirements that are lower, and follow all steps.

Thank you for your understanding!

Hi,

The standard post template can’t be edit like a Single post template from Cloud Library.
I don’t quite understand exactly what you mean by the “post” option on the normal page.

Thank you for your understanding!

Hi,

I don’t quite understand exactly what you mean, but for breadcrumbs, there is no option to apply filters.

Thank you!

Hello,

1. For header please check this video => https://www.youtube.com/watch?v=SpGkOnJeNZY
2. I checked your website and the category page looks fine => https://prnt.sc/10jq2a1 -> https://prnt.sc/10jq2rl

Thank you!

Hello,

Unfortunately, in the Theme Panel, the standard post template doesn’t have an option for display posts from the same category.

Thank you for understanding!