Hello,

If you have tried both methods with the steps in our guide -> > https://tagdiv.com/how-to-activate-the-newspaper-theme/ and manually https://www.screencast.com/t/EL4k48Lq , please try go in Newspaper -> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the licence. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello,

That’s a shop page to recreate this type of file you need to use an extra plugin, like WooCommerce or another plugin.

Ali147 said the elementor plugin may cause problems.

Thank you!

Hello,

The problem may be due to a plugin conflict, so please please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again. There may be a conflict between WPBakery and the tagDiv Cloud Library.

Please notice that we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Let me know the results!

Thank you!

Hello,

This problem can be from the cache plugin. I suggest you use the WP Super Cache plugin.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this helps you!

Thank you!

Hello,

To customize the font, please follow this guide -> https://forum.tagdiv.com/font-customization/

Hope this helps you!

Thank you!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If the problem persists, please provide more information as a link to your website, some screenshots.
Let me know about your results!

Thank you!

Hi,

If you want to set this parameter for theme fonts, you can use the guide from here: -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts

Hope this will help you!

Thank you!

Hello,

Our theme does not have the option to grant access rights.
I know that the administrator and editor can do changes with tagDiv Composer and can save it. The other users can open it, but the changes made are not saved.

Thank you!

Hi,

Unfortunately, you can’t set background ads just for the background on the homepage, the background applies to all other posts/pages.

Thank you!

Hello,

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

I just checked your website and the footer looks fine => https://www.screencast.com/t/daFQ2JnnV3 -> https://www.screencast.com/t/G9IiUCOd
Maybe the problem was from the cache.

Thank you!

Hello,

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Hope this helps you!

Thank you for your understanding!

Hello,

You need to set the margin-bottom to 0 like this => https://www.screencast.com/t/wSlThDTmGTb3
If this is not what you mean, please provide more information about which elements you have and more screenshots.

Thank you!

Hello,

Unfortunately, there is no option to remove the single post template without disabling the standard pack plugin. If you choose to use a pro prebuilt website then you can disable the standard pack plugin and it will display only the single post templates that you get from Cloud Library => https://i.imgur.com/T0fEI5Q.png -> https://i.imgur.com/vtVuqvA.png
If you want to use only 2, 3 standard post style and remove the rest of them (no cloud templates) can be achieved only with custom work.

Thank you for your understanding!

Hello,

I’m glad that you manage the situation.

Thank you!

Hello,

I’m glad that you managed to solve the problem.
If you have questions regarding our theme, just let us know!

Have a nice day!

Hello,

I just did a test with standard template 11 and is responsive => https://www.screencast.com/t/ksWDMpyBql8
I saw for you the problem is made by the cache plugin => https://www.screencast.com/t/ksWDMpyBql8
Please disable the cache plugin and make a test and see if the problem persists.

Let me know the results!

Thank you!

Hello,

Unfortunately, the block of ” related articles “no longer exists, but you can add a block and filter it => https://www.screencast.com/t/ltyiPRQg0

Hope this helps you!

Thank you!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Let me know about your results!

Thank you!

Hello,

Please make sure you don’t have any plugins which interfere with our theme.
Also, I just did a test with a sticky row on the header and for me works well => https://www.screencast.com/t/0SnWOvebEYy

Thank you!

Hello,

You can set the widgets with drag and drop, please check this video => https://we.tl/t-0KiEmzJuJs

Hope this helps you!

Thank you!

Hello,

Unfortunately, to get the smallest space between header and title is this => https://www.screencast.com/t/kqH93IcJuFk
Set the margin and padding for meta info from Layout.

Thank you for your understanding!

Hello,

Please select the header date and set the margin right in CSS tab => https://www.screencast.com/t/osQxSaGMJlE or select the header login and set the margin left.

Hope this helps you!

Thank you!

Hello,

Unfortunately, for the moment the only element to achieve what you want is to use the posts loop because there is no tag filter as for the category template.

Thank you!

Hello,

Because is a Pro Prebuilt Website, you need to edit the header with tagDiv Composer => https://www.screencast.com/t/OVXiQj2uRt select the header main menu and in the Style tab you can set the fonts on elements from header main menu => https://www.screencast.com/t/8TKVXJ2XOsuZ -> https://www.screencast.com/t/cD4nQb9xW

Hope this helps you!

Thank you!